[Resolved]  Airtel — Recharge offer not given

My name is Shivaraj Biradar and my Airtel Sim No.[protected]. On 21/7/2009 I have received message from Airtel prepaid service that, If I recharge Rs.198/- I will get Rs.100/- talk time immediately and after 48 hours they will send Rs.98/- talk time ( A to A). So that I have recharge Rs.198/- on 21/7/2009 through Transaction ID No.[protected]. At the same time I have received Rs.100/- talk time immediately, but till today I have not received Rs.98/- talk time. So I have contacted Customer Care Service for inconvenice caused by them. But they assured that, immediately they will send Rs.98/- talk time to my mobile, they did not send it till today. Thereafter I filed my complaint on 05/07/09 through this Forum, after that, one of employee of Airtel Company called me and apoligised for inconvenicne caused to me and assured that, he will immediately send Rs.98/- talk time to my mobile within 48 hours. But till today they have not send Rs.98 talk time. Therefore now I decided to approach District Consumer Forum to file complaint against Airtel Company and I will file Complaint before District Consumer Forum Gulbarga, if they will not send Rs.98/- talk time within tommorrow.
Yours faithfully
Shivaraj Biradar,
Gulbarga.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My name is Rajalakshmi and my Airtel Sim No.[protected]. On 6/12/2010 I have received message from Airtel prepaid service that, If I recharge Rs.35/- I will get Rs.35/- talk time immediately and after 48 hours they will send Rs.6.3/- talk time . So that I have recharge Rs.35/- today on 06/12/2010 through Transaction ID No.[protected]. At the same time I have received Rs.28.73/- talk time only. but till now I have not received full talk time. Therefore now I decided to approach District Consumer Forum to file complaint against Airtel Company and I will file Complaint before District Consumer Forum .
Yours faithfully
K.Rajalakshmi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information