Dear Sirs,
I have been using my Airtel postpaid connection (Delhi) [protected] for the last five-six years. But for the last three months, since April 28, 2009, I am being charged for around 50-60 different Value Added Services, which I never asked to get activated on my account. Neither did I ever download any services from my mobile nor did I ever give my consent to anyone for such useless services to be activated on my number. It's really difficult for me to tell you what kind of mental agony I have been going through for the last three months, deleting more than 100 SMS every day from my inbox. Every month, I have been getting bills of over Rs 2, 500/- out of which around Rs.2, 000/- is being charged for those Value Added Services. I have been complaining via calls and emails to their Customer Services, Technical Support, Nodal Zone, Appellate Dept., Ombudsman for the last three months but to date, I have not received any satisfactory response. I asked for the revised bill but still havent received anything from their department. Now, they have bloced my number as they say it has exceeded the credit limit.
Moreover, they are not giving me details of their headoffices or registered office so that I can go and meet their executives in person to resolve the issue.
Is there anything that I can do against them. Please could someone guide me.
Many thanks in advance.
Thanks & Regards
S. S. Sharma Was this information helpful? | 
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