Comments
The General Manager
Airtel Broadband Services,
Mar 04 2010
Sathish kumar S
3517 surappa mudhali st
triplicane chennai 5
Subject : Refund for the broadband connection
Dear sir,
I visit your airtel outlet in triplicane last month 0822010 and took broadband connection, your customer care executive (mr. ashok [protected]) told to me within three working days we provide the connection, an i paid Rs.4000 to mr. ashok but after three days no one is come for the installation i asked to mr. ashok is said more unwanted reason we don't have network in your street we don't have installation box after one week i took connection from BSNL and then came to airtel outlet for cancellation ashok said we could't give cash back we will give only Demand Draft he asked me one week time, now three week is gone i am not recieve my DD. And i asked to mr ashok he gave the mr. sentil no [protected] and i spoke to mr sentil he gave one mob no mr partheeban but one is refund my Rs4000
please refund my money as well as possible.
Enrolement form no 984626
Regards
sathish
Airtel Broadband Services,
Mar 04 2010
Sathish kumar S
3517 surappa mudhali st
triplicane chennai 5
Subject : Refund for the broadband connection
Dear sir,
I visit your airtel outlet in triplicane last month 0822010 and took broadband connection, your customer care executive (mr. ashok [protected]) told to me within three working days we provide the connection, an i paid Rs.4000 to mr. ashok but after three days no one is come for the installation i asked to mr. ashok is said more unwanted reason we don't have network in your street we don't have installation box after one week i took connection from BSNL and then came to airtel outlet for cancellation ashok said we could't give cash back we will give only Demand Draft he asked me one week time, now three week is gone i am not recieve my DD. And i asked to mr ashok he gave the mr. sentil no [protected] and i spoke to mr sentil he gave one mob no mr partheeban but one is refund my Rs4000
please refund my money as well as possible.
Enrolement form no 984626
Regards
sathish
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Airtel — Cancellation of telephone line
Hi all,I am using Airtel broadband services for past 6 months. At this point of time i thought of discontinue wih Airtel. So hence i have requested for cancellation. I did not get any response from their customer care. I have requested for planty of imes, but they call me up and asking for change in plan. I have told them clearly that i do not have a computer at home so i cannot use the broadband connection. I am still finding it difficult to get rid of this problem. Their customer care reps are not allowing to speak with higher officials. I am really disappointed with the service.