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i fully agree. Airtel DTH service is easily the most lousy customer care service i have personally encountered. Their CC executives have the nerve to disconnect customer calls when we request to speak to their superiors. Very rude, very arrogant and extremely reckless service team
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20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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I'll bring to your notice that AirTel DTH Customer service and complaint resolution is too worst. After recharging I couldn't view any channels. I got an error signal locked error code B001.But they are deducting money from my account. Since October 13 I'm facing this problem I called customer care more than 10 times. These are the request no's I raised. The interesting part is they will close the request no's without my knowledge and without any resolution :)
1) Oct[protected]
2) Oct[protected]
3) Oct[protected]
Area service manager Keeps his mobile Switched OFF ([protected]). Guys if any one knows the e-mail ID of regional manager or country head please share with me. ([protected]@gmail.com)
I'm ;located in Bommanahalli Area, Bangalore.
I WOULD HIGHLY RECOMMEND NOT TO GO FOR AIRTEL DTH. My intention here to right this is no one should not face such problems like this in future.
Regards,
Michael