dear sir
This is regarding cancellation of telephone number[protected], account no. 12735061. i am very dissappointed with the company's action and functioning. There are many reasons for which i wanted to dissconnect my telephone connection:
1. On 6/12/2007 i had returned my dsl modem and had asked the executive to dissconnect my internet, my coustomer premises equipment return note no. is 6013, and the bill from the period 5/12/2007- 04/01/2008 charged the whole months charges from me.
2. on 10/01/2008 i had given a written application in airtel office, i even got it recieved from it's executive and got it stamped by him. Irrespective of my countinous request to cancel my connection no action has been taken.
3. as i was ill and was in hospital there was no one at home who could have used the phone, but in the bill 544 pulses of vas usage has been added and i have been heavely charged and when i repeatedly asked the executives to give me detail about the account or dissconnect my phone line, no action has been taken from airtel.
Highly disappointed, I hereby say that I would not be able to pay further bills.
We would appreciate if this problem is solved immediately.
Waiting for your soonest reply & action on it.
Thanking you
Yours sincerely
krishan kishore aggarwal
mobile: [protected] Was this information helpful? |
Mr. satish(your customer executive), he is most unprofessional man I have ever seen.I had written him my query that I have pasted below.And this guy was keep on pasting the same script to me, you can refer
.[REF:[protected]].....and let me know the exact cause.
If thsi is not the right place to discuss, provide me a proper path to escalate this.I am very much frustrated from the way he treats customer.
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Hi,
My name is Gaurav and I am carrying a postpaid number ([protected])of
Airtel
from last 12 months in chennai.
Please refer my last bills that I have paid without a single delay, I
believe I deserve to put my request.
I am specifically looking for a song of Ricky martin(Un Dos tres) for
my
hello tunes.
I am sending the link to get the song .lyrics
?http://www.lyriczz.com/lyriczz.php?songid=17745
Please let me know when this song would be avaliable as Hello tunes.
If you can't tell me , escalate to your managers and give? me an
definite
time frame when this song would be available.
I have checked your website except this 5-6 more songs of Ricky martin
is
available.
But I need this song in any case as hello tunes on my mobile.Since rest
of
the operators providing this.