[Resolved]  Airtel — Deduction of charges

AIRTEL SHOULD BE AWARDED THE MOST FRAUDULENT COMPANY IN TELECOM SECTOR IN INDIA" AWARD.
Even when the Supervisor at their call centre has admitted that there was no request from my side for GPRS activation, still the same was done & my card was getting debited daily for Rs 20/-!! Same was the case for Hello tunes!! I HAD NEVER SUBSCRIBED TO THESE SERVICES!!

I am making a call daily to their call centre but no one is heeding to my calls!!

ALSO THE CONTACT NUMBERS MENTIONED FOR NODAL OFFICER IN TRAI SITE & ON AIRTEL WEBPAGE ARE BOGUS! YOU WILL NEVER RECIEVE ANY REPLY!

WILL SOMEONE AT AIRTEL & TRAI WAKE UP & TAKE NOTICE OF SUCH FRAUDULENT ACTS!!
My cell # is 98***39471 (in my wife's name Mrs SACHER).

Hope to see justice sooner than never.........

BHARTI AIRTEL MUMBAI — Daily deduction of rupees without any reason

Dear Sir,
I am Mr. Amit K. Shetye. I have 6-airtel nos. & 2-friend's no. Mr. Nagesh M. Khopatkar & Mr. Satish M. khopatkar viz;[protected],[protected],[protected],[protected],[protected],[protected], [protected],[protected].
Complaint no.1) Deduction of charges of services that we have not activated.
Complaint no.2) Deduction of rupee per day without any information and reason.
Also they are not accepting that fault is from their side only and directly blaming to me. I had gone in their Lower parel PENINSULA branch last month to register the complaints. But Customer care Executive didn't talked properly. He gave me only 10Rs. refund but actually charges cut more than that. Not telling reason behind this. I replied them I can make mistake but many people came here for the same complaints. So I want proper reason and refund of all my charges was cut. Stop daily deduction. No other companies do like this. Also this AIRTEL network is fully faltu......Please do the needful.
Regards,
Amit K. Shetye.

Hi,

I am also facing same problems with airtel. I have this number since 5 and half years so cannot change...

But I think just by complaining on these boards will not help as the airtel people are just calling & saying we will look in to this and then do not respond... Can nobody can make a forum where we can complain and it will be taken to consumer court group by group so that the airtel guys will take our complains seriously..

Just a thought... Even I am bored of airtels snacks & bits looting of money... They just start a service charge you & when u complain they say that they will rrefund but we don't receive any refund we just keep waiting and forget thinking that 10 bucks, 50 bucks is small amount lets forget but 10 bucks from 10 million customers give the company profit of 100 million and we get only frustration...

Just think about it and now lets act...

sir,
Two times i have contacted customer care for deduction of charges for value added service which is activated unknowingly .customer care person told me that ur service is deactivated but still i am gettig messages of cutting the charges.pls help.

Myself Varun Aggarwal is having Prepaid Airtel Mobile connection for last seven years with mobile no. [protected]. I have never requested for activation of any service and every time company is deducting balance from my number. Sometimes there is a deduction of Re. 1 & sometime Rs. 5/-. I have requested so many times at customer care no. i.e. 121 & 198 but they are just saying we apologies for your inconvenience and stopping this service. But every time after some days again any service is activated. Customer care executives are not helping at all. They are appointed there to just feel apologies. These guys are puppet in the hands of company. No one help i m getting from Nodel officer as well. In totality we are unable to stop this non sense. It has been observed that company has lot of subscribers now and don't care about the customers. Company is in the thought of that airtel is leader in communication sector and is having monopoly. If company can't care about his customers then i m sorry to say that it is the failure of company in terms of service. If my this problem can't be solved then i have to change the connection as i m very much fed up now from these charges. Hope this time i will get revert

Thanks & Regards
Varun Aggarwal
[protected]