Airtel — Getting ECS debited even after surrender of the SIM card

Airtel — Getting ECS debited even after surrender of the SIM card

K Kavitha Gopinath.N

Hi, I would like to bring to your kind notice the below issue. I was using a GSM mobile connection from Airtel with the number[protected]. I surrendered the sim card on 15th of December in one of the Airtel outlet at GR communication jeevenbhimanagar, Bangalore. The simcard were accepted and the full and final bill was cleared by cash as I was leaving India. As my mobile bills were attached to Citibank for ECS bill payments, Airtel has been deducting as usual the minimum amount irrespective of many mails and reminders. I did even send the scanned copies of my sim card acceptance from GR Communications from abroad. It is been two months now they have been debiting from account. Airtel is dragging the isusse with diffrent reference numbers and diffrent customer care executives asking us to narrate the whole story every time. Kindly look into my complaint with at most urgent and get the money rolled back to my account. Thanks and Regards, Kavitha. Was this information helpful? No (0) Yes (0)

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naiduvenkatesh

from Mumbai, Maharashtra

Airtel is a maha chor company. They have no conscience. They are only after people's money.

Issue instructions to your bank (by e-mail and later by confirmatory signed letter) to cancel ECS transfer to this fraudulent disservice provider. Send mail to Airtel Registered office at New Delhi warning them they are on a legal collision course with you. Get somebody from the Press to cover your story.

Airtel is a stubborn leech. I know from experience. I have filed a Rs 50 Lakh compensation claim in the State Consumer Forum in Bombay.

Good Luck. Warn all in your zone of influence to steer clear from Airtel services and products.

Venkatesh Naidu
Mumbai