[Resolved]  Airtel — EXCESS BILLING AND NON INCLUSION OF CORPORATE NUMBERS IN CUG

Sir,

Over the last quarterly period we have been facing problems with Airtel wherein they are resorting to unfair means to bill us in excess of the actual usage. Secondly they are also not including our other corporate connections taken from them in CUG as promised by them, which is presumably their strategy that by not doing so we will be incurring more bills as maximum calls are within CUG network.
Repeated requests to them have gone unanswered and they do not reply to my e-mail requests and instead call me from various other mobile numbers falsely telling me that they are resolving our said problem. We have over 80 corporate connections with them as on date but there is absolutely no effort from their side to resolve our simple query. You are kindly requested to act as per norms and take action accordingly. Regards. Ajoy Sharma, Authorised Signatory, Green Power International Pvt. Ltd, E-12/A, Sector-63, NOIDA,