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Airtel Complaints & Reviews

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Updated: Jun 10, 2026

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Airtel reviews & complaints page 2151

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Address: Gautam Buddha Nagar, Uttar Pradesh

Sir,

My Airtel broadband no given above not working for the last 2 months. I have been fed up with this problem because instead of my daily complaint to concerned authorities nothing has been done and to day to my great surprise a customer executive suggested why do nt get disconnect the phone?
Therefore at his instance i had to lodge request for disconnection of my broadband. This is the way of pvt. company, providing the service to customers

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2012

Verified Support

Namaste ( virenM),

We would like to inform you that your concern listed 29 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Gautam Buddha Nagar, Uttar Pradesh

Sir my broadband is not working properly and get disconnected every 15 min.the last two months for this i have been lodging daily complaint to 198 customer complaint executives. Today to my great surprise on 29 august 2012 an executive advice me why do not you get disconnected your broadband and take the services of the other providers? On his insistant i have to lodge my request to disconnection the broadband.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2012

Verified Support

Namaste ( virenM)

We would like to inform you that your concern has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Howrah, West Bengal

Respected Sir,
My name is V K Tiwari and i have a mobile no (+[protected] of Airtel. I use 3G Internet services in my mobile as i always use this service after recharging with 3G pack. Last time I have recharged my mobile no with 3G Pack on- 09/08/2012 at 09:14 Hours with 251/- Rs and its validity was upto 07 th Sep. But on.29/08/12 suddenly 128/- Rupees illegally deducted by Airtel from my main account balance of Mob No ([protected]) in stead of deducting from 3G Balance. There was a lot of 3G Balance in my mobile number and its validity was also remained but they deducted money from my main account balance which is too much and i can not afford this. Several times I contacted with customer care but i am feeling so irretated and astonished due to their behavior of evasion. They are not giving any satisfactory reply and disconnect the call after listening my problem.
So i want to lodge a complaint against airtel mobile service with a humble prayer to take necessary legal action. Sir Please do the needful so that i can get my deducted balance and these type of cheating and harrasing should not be repeated.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 4, 2012

Verified Support

Namaste Mr.Tiwari,

We would like to inform you that your concern listed 29 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Central Delhi, Delhi

My phone no is[protected]. this phone is not working

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R

rathoretonny

from Raipur, Chhattisgarh

Feb 12, 2011

dear sir
i am using your service since last 5 years but from 2 months i am suffering from your service so please kindly send a technician to resolve my problem my phone is not working from last two days
Thanking U
your's truly
J.S.rathore

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Address: Central Delhi, Delhi

Airtel DTH has chosen to present its customers with this confusing bill. I am able to find any relation between the figures and seek your help in this. As per my understanding 25+200-136=89. But how come Airtel's fuzzy accountants derived an amount of 23 is a as big mystery as big bang theory. Can Airtel and its owner Mr. Sunil Bharti Mittal take the responsibility of presenting clear and concise bills to its customers, in which they are not overcharging and extorting money by such unfair and hidden means.

Aug 13, 2020

Complaint marked as Resolved

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R

rahul_jain_surat

from Gurgaon, Haryana

Oct 6, 2014

I Want to complain for airtel poor network . . In my office area no one replying from months I m complaining

S

sakthivel sekar

Jan 22, 2015

Hello Airtel,

i have using your network last 5years, [protected] 2 yrs back i activated DND due to unwanted cost reduction. Simply they are sending any one link eaither ordinary phone or smart phone then they are taking my account balance. i called to care line they people were told me i'm worngly pressed the link u dont know the link. i am MIT-Engeering student &amp;amp;amp;amp;amp; now working in MNC Automotive.

so that i activated DND but now they do same thing but different way...when i'm using internet the add will shown and automatically activated some service (liela) i recharged 50Rs today 1.22Pm they taken money 1.31pm. i asked care line they told me this service actived 1 week before
. but that time i dont have balance. they are very very cheating...

dea
r friends dont buy airtel sims, , , , pls suggest ur friends also, because waste of our money &amp;amp;amp; time everything...i think many people had like this issue...the customer care also very poor response...

Thanks
regards,
Sakthi

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Address: Sikar, Rajasthan

dir sir new registraion usear id and pswd not give plz id and pswd.my mobile num.[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 4, 2012

Verified Support

Namaste (sepat),

We would like to inform you that your concern listed 29 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Andhra Pradesh

good evening airtel team...

this is satishkumar. hyderabad. my mobile num is : [protected]... current my mobile num activation is unbar ... day before yesterday i got ur customer executive from airtel recovery team... his mobile number is [protected] land line num is:[protected] ... executive shilpa & some other recovery officer of nagaraj or other name ... has given the information that i[censored] can pay the bill amount for 1500/- it will pay by card payment ... only we can addjust the balance rest of the amount.... 1055/- you no need to pay the payment to us.... & they said that we need the documents of id & address proff to activate the sim.... today i contact with that team they r not responding even any where....
...
ones i spoken with ur backend team mr srikanth his ref num is : [protected] ...he has saying that ... that amount will be transfered to new sim...activation....

that reccovery team how can he say that we will ajust the amount of balnace 1055...if he does not know the calarity information ... how can he provide the information to customer... he does nt having the common sence hw to says the false information...

that he has thinking that a done a job in smart way ...see but the customer has much more criminal mind's for example if i take a sim in new connection in postpaid for the amont limit of 2500/-in other address if iam nt pay the amount ... wht shalll he can do ... just think u can put in the red mark list of that address & his contact perosn

i will teach the lesson in my way ... dont worry guy's

this is the way ur maintaning the relation with ur airtel customers.....see iam also the customer to airtel for last 7 year's on this number.... kindly revreit back as early as possbile....

Aug 13, 2020

Complaint marked as Resolved

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Address: Udham Singh Nagar, Uttarakhand

Dear Sir,
i have taken the prepaid plan since 6-7 yrs and timely i have recharged but 3 days back company changed the plan with out my permission/request ,my plan was 1.2paisa/second now they are charged the rupees1/call.
i am very much disappointed from this act please advise the company to revert my deducted money and change the plan as it was earlier.
Regards
Deepak Sharma

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Address: Bangalore, Karnataka

Soon after converting from prepaid to postpaid, people trying to reach me started receiving message that "phone you are trying to reach is switched off please try back after some time". After complaining to airtel, they said they will look into the matter and took some sample callers numbers who are getting that problem.
Later they called up asking if there is any improvements or still facing the same issue. Still many people were trying to reach me were getting this issue and were leaving messages with my wife or land line.
I followed up with airtel multiple times after that for almost month and they kept on defering the problem by escalating to technical department, managers. They have following fixed answers when you call up 121.
1.we are looking into your problem
2.our technical department will get back to you
3.we have escalated this issue to network team
4.it is issue with your mobile device. (btw, this same device I have been using when I was using prepaid and never had this problem)
5.perhaps your area has this issue and our network team is fixing issue
6. talk to my manager, but he is busy right now, he will call back later
7. never receive call back from anyone.

After all frustrating followups with airtel 121, my problem is still not resolved.
But airtel promptly sent full.

I'm going to fight this battle. But I want to warn everyone "Jago grahak Jago' and beware of these money suckers.

Aug 13, 2020

Complaint marked as Resolved

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Address: Vadodara, Gujarat

charging unnecessary to various facilities
I have been charging for jokes subscription, which I never asked, it is embarassing, I already once given complaint one year back, again they have started same thing, I am using Airtel prepaid services from last 4-5 years. This should be stopped immediately, I have been activated don't disturb facility, how the airtel commercial services messages receiving. Do the needful immediately.

Thanking you,

Yours sincerely
Jaisy Varghese

Aug 13, 2020

Complaint marked as Resolved

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D

D.N. Murthy

from Noida, Uttar Pradesh

I have been charging for jokes subscription, which I never asked, it is embarassing, I already once given complaint one year back, again they have started same thing, I am using Airtel prepaid services from last 4-5 years. This should be stopped immediately, I have been activated don't disturb facility, how the airtel commercial services messages receiving. Do the needful immediately.

Thanking you,

Yours sincerely
D.N. Murthy
[protected]

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Address: Vadodara, Gujarat

I want to complain against airtel unnecessary they r sending massage and active massage from it self and deduct money without asking customer. i all ready send massage as per air tel customer given no "DO NOT DISTURB" AND I all ready registered my mobile no still they r deduct money. from my account. Please take necessary action and I do not want to receive any messages of Airtel. My mobile No. is [protected]

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Address: West Medinipur, West Bengal

I have taken a new Airtel Prepaid Connection ([protected]) on 11th August 2012 from Kolkata. Now today (28.10.2012) i woke up and found "SIM CARD REGISTRATION FAILED" on my mobile. I tried calling from another mobile it says "THIS NO DOSENT EXISTS". I called up customer care thay said " THIS NUMBER HAS NOT BEEN USED FOR LAST 6 MONTHS HENCE THIS NUMBER HAS BEEN BLOCKED, YOU WILL HAVE TO TAKE A NEW CONNECTION". I fail to understand what is my fault. I have even recharged for Rs 200 on 12th August 2012.
Pls look into the matter and resolve ASAP. It's affecting my business a lot.

Dec 8, 2016

Complaint marked as Resolved

They called me and activated the sim again, but i converted to post paid, as they said such incidents can repeat again in pre paid conn.

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M

Mohd Asim Husain

from Lucknow, Uttar Pradesh

Airtel — No. stop working

I was using a airtel postpaid no. [protected] from 2005 and then i convert my no in prepaid on nov 2009, and on 30th dec 2009 it stopped working. when i asked about it from airtel officials they told me to submit the documents again and did the same, and no action taken against my complains in airtel.
but no. didn't work.
i want the reason why my no. stopped working.

S

shiprita

from Pedana, Andhra Pradesh

Apr 12, 2011

airtel pre-paid — sim card working

hello,
I have heard that pre-paid sim dont work in jammu-kashmir. Actually my friend will be goin there and so want to know what is the actual problem and what solution can be done for this for my friend because connectivity is required.

Thanking you.
Ayan

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Address: Patna, Bihar

hare krishna

this is ishu from delhi. i am using Airtel prepaid no in patna. yesterday message came from customer care "thanks for starting service hello tunes . you are charged 30 Rs. then i tried to call customer care for quire they further charge me 15 rs. for selecting song aye jawan. i don't know when i hv selected this song.

it is sophisticated way of cheating.

anyone can guide what to do now. How can i get my money back now and in future also.

thanks
hare krishna

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Dear Airtel

I have sent several emails in the 10 days about this matter but it was not sorted out by your organization.

I have been using this number for close to 10 years and for my internet connection mostly used Rs. 98 monthly package.

I was offered to change this number from Pre-paid to Post paid end of last month. I took the offer and got most of my credit back. Though I lost on part of the internet package and Certain International calling packages I have subscribed to last month.

When this number was migrated to post paid I visited Airtel office in Noida and asked the representative there to activated 2G Rs. 99 month Internet package and was told that this service has been activated. I started using the internet on this number post paid only after this visit. Later on I came to know there’s some confusion and the same is not showing in the system. I visited the office again on August 13, 2012, the representative called Airtel and confirmed me that the service is activated on my number.

When I got the phone bill I was shocked to see close to Rs. 1000 is charged for internet for about 10 days. I want to inform you that on my part I did everything on active the Rs. 99 2G package and started using the phone after talking to your office.

You are request to fix the problem at your end ASAP and let me know the new amount to pay for pending bill.

Raj Bhalla
[protected]

Aug 13, 2020

Complaint marked as Resolved

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[protected]...OR[protected].....Phone not working for last 2 weeks.

I applied for this new connection. The phone is not working for last 2 weeks and not action is taken at all by airtel, what is goig on here? Can someone let me know please?

Raj Bhalla
[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 1, 2012

Verified Support

Namaste Mr.Bhalla,

We would like to inform you that your concern listed 28 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Bhopal, Madhya Pradesh

Mera name amit he ajj se 6-7 month pahele mai upendra vishvkarma namak ladke se airtel internet conecation lagane ko kaha tha mager 3-5 din bad wo bolta he ki app ke yaha internet nahi lag payega narbada line ke karn bagsewanya me internet conecation nahi he to maine kaha ki app hamara amt. Refund ker do to wobola ki app ka cheq apke gher ayega muger cheq abhi tak nahi aya app hara amt. Return kare mera mob.no.he [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Hello

On 10 Aug 2012 I have decided to to port my Airtel number([protected]) to other vendor due to Network and other issues .I sent message on 1900 and I received my Unique Porting ID (AX358768)on 10th Aug, 2012 from 1901 .It's been 18 days till now nothing has been done from Airtel apart from bombardment of calls from "Airtel Retention Department"In between my Porting ID got expired and now they generated new porting ID :- AX737876.

I haven taken this SIM 2+ years back and now Airtel is using delaying tactics by telling me that they unable to track the details of my SIM and asking me to submit the scanned copy of the bill of the SIM purchased along with the name of Airtel ReltaionSHip Centre from where I have purchased the SIM .How can Airtel harass the customer by asking these details after 2+ years ? .As per TRAI guidelines MNP porting should be done in 07 days but even after 18 days nothing has been done from Airtel ?

I have following questions from Airtel :-

Please tell me the specific date on which you PORT OUT my number ?

In between I have rasied numerous calls with Airtel Nodal Officer,Apellate Authority,Airel Presence,Airtel - 121 but nothing has been done .

Aug 8, 2021

Complaint marked as Resolved

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A

abhishek_bjain

from Mumbai, Maharashtra

Mar 17, 2011

AirTel — MNP NOT DONE BY AIRTEL.

DEAR SIR/MADAM,

I AM CUSTOMER OF AIRTEL , MY MOBILE NO. IS [protected] , AND I WANT TO PORT OUT FROM AIRTEL AND WANT TO PORT IN TO AIRCEL. I HAD GIVEN REQUEST FOR PORT OUT IN AIRCEL ON[protected] AND I HAD CLEARED MY PREVIOSU BILL AND ALSO PAID EXTRA Rs 100/- SO I DONT FACE ANY PROBLEM FR PORT OUT. I HAD SEND MESSAGE FOR UPC ON[protected] AND SAME DAY I SUBMITED FORM IN AIRCEL AND GAVE ALL THE DOCUMENTS. I GOT 4-5 TIMES CALL FROM AIRTEL AS TO Y AM I PORTING OUT AND ALL , BUT I TOLD THEM THAT I DONT LIKE THE SERVICE AND WANT TO SWITCH OVER TO AIRCEL AND TO HAND OVER MY NUMBER TO AIRCEL. I SO MANY TIMES GAVE COMPALINT TO AIRTEL CUSTOMER CARE FOR PORT OUT BUT TILL NOW THEY ARE SAYING THAT IT IS UNDER PROCESE. I ALSO CONTACTED AIRCEL AND VISITIED THEIR CUSTOMER CARE OUTLET , BUT THEY ARE SAYING THAT AIRTEL IS NOT GIVING PORT OUT OF NO. AND NOT CLOSING THE SERVICE AND THAT THEY ARE NOT HANDING OVER TO THEM.

HENCE NOW I HAVE COME TO KNOW THAT AIRTEL DOES NOT WANT TO PORT OUT MY NO. IN FEAR OF LOOSING THE CUSTOMER AND THAT THEY ARE DOING IT PURPOUSLY.

I REQUEST YOU TO PLEASE TAKE UP THIS THING OF AIRTEL TO TRAI AND MAKE A COMPLAINT REGARDING THEM.

AWAITING FOR YOUR REPLY.

REGARDS.
Mr. BHARAT JAIN.
MOB:- +91-[protected].

Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste Mr.Verma,

We would like to inform you that your concern listed 28 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Gurgaon, Haryana

I am a customer of Airtel DTH. For over 2 years now. One thing thy I can say that I have not seen a worse company than Airtel. On previous several counts they have have not paid me back mobey for my service not being operational for days and weeks. But the latest incident has been the worst I have experienced so far. I ordered a new connection for a another room and inspire of ordering over the phone they made pay cash in advance saying that the installation will be done within 24 hours. I have a cash receipt of Rs 2190. But it's been a week and I spit of 10s of calls to their call centre and even escalating to Haryana Nodal centre, nothing has happened but a promise to install the next day which never comes. Please help me in this matter.

Thanks,
Rakesh Kumar

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A

ajaymodgill

from Badhni Kalan, Punjab

Mar 1, 2011

Cust Id : [protected]
I have purchased a DTH connection on[protected] online by making payment from my credit card and I got the SMS that the installation will be done on[protected] , but till today no one from the company contacted me .I tried to call their customer care but the phone was dosconnected on listening the complaint , they dont even replied my Email. Plz help.

Regards

Ajay Modgill

S

sangita jain

from Jaipur, Rajasthan

Mar 22, 2011

Airtel DTH — non installation of dth connection

hi
This is my second reminder of complaint that my airtel dth has not installed as i have given full payment to vriti infocom on[protected].

C

cckamal

from Chennai, Tamil Nadu

Mar 28, 2011

Haiii friends,

This is the mail to update you peoples how the AIRTEL is giveing service to the customers, As per my previous complaint a a guy called me in the early morning by 7 o clock from [protected] and he said that sir shall i come there and solve the problem i said when you are going to come he said in another half and hour and i will charge you 150/- Rs, i asked him what boss yesterday you have asked 300 and today you are askeing me 150? for that he replied being today is week day we used to give 50% discount he he he he see how they makeing the peoples fool.I said brother i dont want your service i already did the work with some other person (He is working for a different Network he asked me Rs50) Again a lady called me from [protected] and she said we will send our executive within this evening,

So to rectify a problem in AIRTEL DTH they need minimum of 5 working days to resolve the issue.

So My kind information to the public never take AIRTEL releated products theyll sucks.

Regards
kamal.c sugunaraj

C

cckamal

from Chennai, Tamil Nadu

Mar 28, 2011

Unregistered
poor service of AIRTEL

haiiii folks,

i had a veryyyyyyyyyyyyyy bad experience with Airtel DTH not only DTH iam useing their mobile connection, land line and internet even though they simply skip the customer quries.Some few days back i faced a problem in my DTH i called to their customer care[protected] you peoples never trust me, i tried some almost 20 times a day ill never get a line to contact them, by gods grace after several tries i got a appoinment (even u can easily get appoinment to meet our prime minster) to speak with their one of the customer care executive(useless executives) they asked so many questions before i placed my queiry(even the credit card banks never ask such questions, i hope in future they will ask us when u went for a loo and when u took bath) after a long hold they asked my quires, i said my problem that my DTH is not working properly like i can view only some 10 channels(for your information iam paying 285 per month) for that one of their customer care excutive said recently we lanched one satilite coz of that you facing this kind of problem it will be rectified automatically, i said ok .i raised the complaint on thrusday 24th march 2011 after noon 3 0 clock .But till friday eveing i faced the same problem again i start tried to contact their customer care after my 25 th try one executive(useless executive) attened my cal i said the same thing and i shouted why you peoples are not responding for my quries, he simply hungup the call, again i tried all the peoples huging up the cals just like that, i got pissed off.These useless executive least bother to answer my quires(i hope some airtel senior persons will look in to this forum for their information iam provideing here my customer id :[protected], if you have the access you can listen the recorded voice) Finnaly on satrauday i got a message from airtel we r sending our executive to ur location to resolve the problem and they gave one mobile number of nearest rude and bloody distributer [protected] he never picks the call finally he picked the cal on sunday morning and he is telling we will send our executive shortly, i waited till 12 noon againg i called after some 10 tries he picked the call and shouting at me and he is telling we cant do the service now its possible only on tuesday if you wish you can go and give complaint on me with any of the airtel head office(i think Airtel is giveing delearship only to the gunda"s) Being we are working peoples we will get a chance to see the T.v only on sundays but these peoples ruined my wholeday happiness.

may be some peoples or Airtel Staffs will think that he is a useless guy spending time on this and writeing this forum, even iam a cool guy and i will take all the matters very casualy but they make me to write like this and wastinng my precious time.Iam writeing this not to spoil their business atleast others get good service in future.Atlast i called up one of their executive who installed the DTH he came and rectified the problem and he charge me Rs300 for that, i asked him why you are charging more for this 5 mins work he told me that iam working on sundays and specia;y for you coz of that iam charging this much.He he he he i dono how to react.

HEY AIRTEL DONT GIVE ADVERTISEMENT THAT YOU ARE THE LEADING PEOPLES IN TELECOMUNICATION AND IN DTH.
FIRST TEACH YOUR CUSTOMER CARE HOW TO SOLVE CUSTOMER QUIRES AND HOW TO TALK WITH THE VALUABLE CUSTOMERS.

REGARDS
KAMAL.C SUGUNARAJ

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Address: Bhopal, Madhya Pradesh

Hello Sir,
I bought a new Airtel SIM card(No.: [protected]) a few days back. 1-2 days after this purchase, I submitted all the required identity-proof documents to Seller

NETWATCH, Shop No.-14, Chinar Royale, Opp. Barkatullah University, Bhopal.

But still I got a call from Airtel about pending submission of documents. I enquired with the seller who assured me that it takes some time to reach Airtel office. After this confirmation, I activated my internet usage on SIM card as well recharged it for future use. Within 2-3 days, after sharing my new number with my relatives, I found my service disconnected. A significant amount was already in mobile's balance plus I had to stop my internet use which delayed many important work. I later inquired with local airtel office and they denied any submission of documents. Response from Seller was equally cold. They offered me new number but my recharge amount and internet payment was gone. This problem landed me into deep dissatisfaction about functioning of Airtel in recent days.

If there is a problem between seller and Airtel main office then why should consumer bear the brunt? Why couldn't this issue be sorted out between the seller and Airtel office? I am wondering how many people are being subjected to such cheating? I am not charging anyone here directly but I would like to say that Airtel's image has taken a dent in my perception.

Amount is not an issue but cheating customers by missing their documents is definitely a crime and those who are responsible should be punished.

Kumari Soni
Barkatullah University
Email: chhaya.[protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste Mr.Soni,

We would like to inform you that your concern listed 27 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Mumbai City, Maharashtra

Dear Consumer complains,

My name is Mohd waseem I am using airtel number ([protected]) and this is a MAHARASTRA circle number.

I came to MADHAY PRADESH for official purpose. I have no balance in my airtel number so I call to my brother to recharge my number.

He will do the same, my brother visited a shop and recharge my no of 100 rupees, I have received the msg you have successfully recharge of 100 rupees.

But when I visited my main account and cheeked my balance then I have only 9 rupees and this is a previous balance. (Leave it)

Then I again call to my brother and again instruct to recharge my number, he will again do the same.
He visited a shop and again etop 200 rupees. I have received the msg you have sussefully recharged of 200 rupees.

I again visited to cheek my balance then I found I have only 9 rupees, this time I also not received any balance.

Sir,
This is totally cheat and I am not satisfied with the airtel this is a very poor service.
I have changed my no soon but before changing the number I want to refund my amount.
I need your intervention. Please do the needful I am expecting to all of you.

In maharastr circle when I recharge 100 rupees then I received 88 rupees but right now I have received 0 balance.

Please take this priority.

Aug 13, 2020

Complaint marked as Resolved

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste(wmohd570),

We would like to inform you that your concern listed 27 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

G

gurudasbawane

from Darwha, Maharashtra

Aug 2, 2013

Respected Sir/Madam
I am the regular customer of Airtel Mobile Services & utilizing online recharge facility my mob No [protected].
Official site of airtel service show the recharge table but when i recharge online I got less benefit than what they actual show on Site.
So Kindly request take immediately Action.
Thanking you.

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