[Resolved]  Airtel — Post paid sim not delivered. Not even refunding money.

Hi,
i am Sujeet Kumar have a complaint against Airtel Pune regarding negligence with valuable customer.
I have applied for airtel postpaid sim connection on 21 Feb 2010 . I gave all the relevant documents and an initial payment of Rs 300. But i did not received the activated sim card or even any response from them. Then i went to their customer care outlet at Wega centre Pune on 6th march 2010 then there i was misguided to several other outlets with further frustrated me.then later finally i was assured that i will getting a refund of the amount paid on monday date 8th March 2010 but neither the customer executive came nor any call. i have been trying to reach them but they are not picking up my calls. so i would like to register a complaint against them.
Details;
Dealer name: SOS services.
Code: MPU024.
Activation Manager/Project Manager: Ms Pallavi.
My Phone NO: [protected].
Airtel Centre: Wega Centre Swargate Pune.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Shri Sujeet Kumar,


I believe you need to also represent your grievances to the below mentioned concerned personnel with all the documentary evidences /details that you have, who I believe, uses latest communications techniques, hence capable of resolving your issue better than the local Airtel Branch Manager.

============================================================
Ms. Jyoti Pawar,
Director - Legal & Regulatory Affairs,
Bharti Airtel Ltd.,
Airtel Center
Tower-A, 6th Floor, ‘A’ Wing
Plot No. 16, Udyog Vihar
Phase-IV, Gurgaon - 122016
Haryana
Ph: +[protected]
Fax:+[protected]
Email: jyoti.[protected]@airtel.in
===========================================================

Please keep all o[censored]s informed on this Complaint Board to further guide you on the matter, in case of any further unreasonable delays.

Best of Luck.

Uday Prabhu.
[protected]@activisit.com

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