[Resolved] Airtel — AIRTEL POST PAID Billing # [protected] | |
I tried to know my connection status continuously and I was always confirmed from your end that it has been disconnected and no further information about my billing was given to me what so ever. I proactively tried to know my out standing but I was informed that there is no outstanding. Neither did you people give me a call as requested by me in many of my previous mails to sort out the issue and get a confirmation. To my utter surprise i recieved an e-statement today with an outstanding amount of Rs.348.42/-. PLEASE NOTE THAT I WAS CONFIRMED TWICE THAT THERE IS NO OUTSTANDING AND THAT MY AIRTEL ACCOUNT WAS COMPLETELY CLOSED, once by the airtel outlet in hyderabad and then by you. I strongly demand the reversal of the charges that appear in my statement and an apology for harassing me as well from AIRTEL at the earliest. HOW DARE AIRTEL ASKS ME PAYMENT NOW. I INSTEAD DEMAND DAMAGES FOR THE HARASSMENT. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
i am annoyed of your teams reducules attitude towards customers . i hope these comment has been negelected by the person who is handling. i am in Gaziabad near Agenara complex indharapuram and paid money for landline connection bill no 286642 and there is no response and i went to the office more then 4 times and your customer care operator Mr.Maneesh is totally a waste to be in this resposible job getting only salary without work.
Reply
Every since i have got this connection i have faced a problem with this.I converted my pre paid number to post paid Number
I have expalined wrong details about the plan and they put me on 248AES plan. I wanted 199 Special plan where my monthly rental is 199 Rs and local call to any mobile is 300 mins free after which i will be charged 50Ps and std at 1 Rp. INcoming roaming was 1 Rp and Outgoing at 1.50Rp. The day after my post paid got activated i got call from costumer service and they expalined a totally different call charges. I raised a complaint and they said they would convert it soon. Every since then my plan hasnt been changed. When called they give me reasons like they tried contacting but my number was busy and not reachable and every other excuse on earth. Its been more than 20-25 days and still no response from Airtel.
Whne i told taht i would not make any payments on 248 plan but convert the rates to 199 and send me the bill they are not willing to do it and they asked me to stop using the number till my plan is changed. They come up with all such excuses but be responsible enough and get the plan changed.
The airtel service is just getting worse day by day and it is causing nuisance to its customers.
I have expalined wrong details about the plan and they put me on 248AES plan. I wanted 199 Special plan where my monthly rental is 199 Rs and local call to any mobile is 300 mins free after which i will be charged 50Ps and std at 1 Rp. INcoming roaming was 1 Rp and Outgoing at 1.50Rp. The day after my post paid got activated i got call from costumer service and they expalined a totally different call charges. I raised a complaint and they said they would convert it soon. Every since then my plan hasnt been changed. When called they give me reasons like they tried contacting but my number was busy and not reachable and every other excuse on earth. Its been more than 20-25 days and still no response from Airtel.
Whne i told taht i would not make any payments on 248 plan but convert the rates to 199 and send me the bill they are not willing to do it and they asked me to stop using the number till my plan is changed. They come up with all such excuses but be responsible enough and get the plan changed.
The airtel service is just getting worse day by day and it is causing nuisance to its customers.
please send the billing statement of the august month.
mobile number [protected].
billing address drm northern railwday,
mobile number [protected].
billing address drm northern railwday,
Hello,
i have a complain about Airtel Postpaid connection. i am currently using Airtel prepaid no ([protected]) & i want to convert in postpaid. i am filled a online form though Airtel portal. then he call me back & telling some plans then i choose a plan 350rs plan. Airtel executive come in my adress & collect my document ,cash (350rs) on 23j une 2012. he told me that your no will be activated in 4hr....some few days my no not be converted in postpaid & when i complain in AIRTEL POSTPAID HELPLINE THEN He took me the complain no :44417863. give me the adress of AIRTEL CUSTOMER RELATIONSHIP CENTER DWARKA SEC-4,VARDHMAN PLAZA when i visited he told me Its a FRAUD CASE With you.. talk to our NODAL Officer. when i talk to nodal officer he told me some technical problem in System call u back in 4hr & giving me another no ... i am Using Airtel prepaid no [protected] since 2yr...
i am so imbarresed. plz do something regarding this... plz help me what can i do when i cheated though a Famous company AIRTEL...
SINCERELY
AMIT KUMAR
[protected]
i have a complain about Airtel Postpaid connection. i am currently using Airtel prepaid no ([protected]) & i want to convert in postpaid. i am filled a online form though Airtel portal. then he call me back & telling some plans then i choose a plan 350rs plan. Airtel executive come in my adress & collect my document ,cash (350rs) on 23j une 2012. he told me that your no will be activated in 4hr....some few days my no not be converted in postpaid & when i complain in AIRTEL POSTPAID HELPLINE THEN He took me the complain no :44417863. give me the adress of AIRTEL CUSTOMER RELATIONSHIP CENTER DWARKA SEC-4,VARDHMAN PLAZA when i visited he told me Its a FRAUD CASE With you.. talk to our NODAL Officer. when i talk to nodal officer he told me some technical problem in System call u back in 4hr & giving me another no ... i am Using Airtel prepaid no [protected] since 2yr...
i am so imbarresed. plz do something regarding this... plz help me what can i do when i cheated though a Famous company AIRTEL...
SINCERELY
AMIT KUMAR
[protected]
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