Airtel Complaints & Reviews

[protected] Forwarded message[protected]
From: VIRENDRA VATS <virendravats.[protected]@gmail.com>
Date: Aug 11, 2009 6:40 PM
Subject: Re: COMPLAINT FROM CUSTOMER ID: [protected] REF:[protected]]
To: [protected]@airtel.in
Cc: [protected]@rediffmail.com


NO RESPONSE OR ACTION FROM YOUR SIDE TILL DATE...

PLEASE DO THE NEEDFUL AS EARLY AS POSSIBLE.


REGARDS,

SHASHI
Residence:[protected]
Mobile: [protected] / [protected]


On 8/7/09, VIRENDRA VATS <virendravats.[protected]@gmail.com> wrote:
Mr. Amit,

As i tell you in my complaint that your Representative/Engineer visit after our complaint, But he had not change/replace any of the Hardware, the problem is of only setup and activate which my parents were not aware, and your representative starts the same.

As per other companies if any hardware is changeable and claim/give the bill at spot.

You are requested to kindly do not spoil/ruien your company decorum...and solve the probelm immediatly ...


Thanks & Regards,


Shashi
[protected] /
[protected] /[protected]Resid.)

On 8/7/09, [protected]@airtel.in <[protected]@airtel.in> wrote:
Dear Mr.Vats,

Thank you for writing to us at Airtel digital tv.

This is with reference to your e-mail regarding customer ID [protected].

Please accept our apologies for the inconvenience faced by you.

We would like to inform you that as warranty period of your Digital tv has expired (181 days from date of activation) on 08 May 09. So Engineer visit and replacement of hardware is chargeable. Your account have a negative balance of Rs 266.18. So request you to recharge your digital account with the sufficient amount to activate your services.

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.



Regards,
Amit Lamba.
Airtel digital TV.


MY CUSTOMER ID. IS: [protected].
MY CONNECTION WAS NOT WORKING PROPERLY...HENCE I LOG A COMPLANT ON
25-MAY-2009 AND VIDE COMPLAINT NO.24403.
THE COMPANY REPRESENTATIVE CAME DOWN AND START THE SAME.
NOW TODAY AFTER 2 MONTHS + MY DIGITAL TV IS NOT WORKING, WHEN I LOG A
COMPLAINT
THE CUSTOMER REPRESENTATIVE TOLD ME THAT WE HAVE TO SUBMITT RS.300/- VIDE
THE
COMPLAINT DATED 25-MAY-2009, ONLY THEN THEY START MY DIGITIAL TV.

THIS IS UNDER WARRANTY...AND SALES & SERVICE PROVIDED BY
COMPANY...THEN WHY WE HAVE TO PAY THE SAME.

YOU ARE REQUESTED TO KINDLY RESTART OUR DIGITAL TV...OTHERWISE WE HAVE TO
GO
TO CONSUMER FORM FOR THIS UN-WANTED DEMAND BY THE COMPANY.
REGARDS,
SHAHSI

[protected] / [protected] /[protected]

my remote control does not function properly.please send your representative on the address 4/111 Indira vihar, old janipur, jammu(j&k) .my customer ID is [protected]

has i have forgot my Customer ID No. for the Airtel Digital TV Recharge however i am furnishing the ID No. [protected] whether it is found correct or Not please send me the Mail and Call to this Number [protected] or message me please.

has i have forgot my Customer ID No. for the Airtel Digital TV Recharge however i am furnishing the ID No. [protected] whether it is found correct or Not please send me the Mail and Call to this Number [protected] or message me please.

Airtel — unsubscribe life pack subscription

my phone no. is [protected] and i have charged Rs. 1 daily for life_pack subscription. it sems to be useless for me.a amount of 30 Rs. for a month is good amount .please unsubscribe it as soon as possible otherwise i have to change the company . thanks

your's faithfully
naveen baliyan
mobile no. [protected]

i have also charged Re. 1 daily for life_pack subscription. please unsubscribe it as soon as possible otherwise i have to change the company, thanks

yours fithfully
nila

unsubscribe life_pack subscription
my phone no. is [protected] and i have charged Rs. 1 daily for life_pack subscription. it sems to be useless for me.a amount of 30 Rs. for a month is good amount .please unsubscribe it as soon as possible otherwise i have to change the company . thanks

your's faithfully
kumar B.G
mobile no. [protected]

Please unsubscribe my life_pack, india pack, fusion lounge, java games from my mob no [protected].

from[protected], life_pack unsub ? Rate1 charge 1day renew stop, how? My number [protected]

AirTel — unsubscribe life_pack

please unsubscribe life_pack from my no. [protected] as it seems extravagant to spend Rs.30/- per month on a product which is of no use to me. I also tried to do it with the help customer care but they coldn't provide proper guidance. It will be better if it is done at the earliest without letting me to divert otherways.

my phone no. is [protected] and i havebeen charged Rs. 1 daily for life_pack subscription. it sems to be useless for me.a amount of 30 Rs. for a month is good amount .please unsubscribe it as soon as possible otherwise i have to change the company . thanks

i too have the same problem of not able to find the link for unsubscribing the larger than life service of aitel

Hi, this is aniket. I was facing the same issue as yours. I had to share my number to get the service deactivated. Would suggest you to do the same

i agree coz on my no.[protected], i am also facing the same problem of deducting charges towards bollywood fusion without even subscribing it.

i am not interested in this service please kindly deactivate "larger than life pack subscription" in my cell no.[protected]

i am also not interested in this service. please kindly deactivate "larger than life pack subscription" in my cell no.[protected]

unable to find to deactiaviate bolly subscription pls call me [protected]

I 2 m facing the problem for deactivating bolly subscription. Please help me.

You can try calling at customer care service 121 and ask them to unsubscribe. it should work. i have done it too.

dear sir
my name is subodh chouhan, i was working with bharti airtel services. i want to know my PF a/c status becasue i was submit all document before 12 month to widdrawal my PF fund.

kindly give me replay as soon as possible.
My detailed information is given below

Name :- subodh chouahn
father's Name :- sundar lal chouhan
emp. code :- 22031
pf a/c no. :- HR/GGN/10693/002237
Mobile no. :- [protected]


Thanks and regards
subodh chouhan
[protected]

HOW CAN I GET MY POST PAID ACCOUNT ID & PASSWARD AGAIN?

Broadband Router — Wi-Fi router non-availability

this is to bring into your notice that i had not yet recived wi-fi router which is pending from your par, I was waiting since 20 working days which truly results in the breach of the contract at your end.

please take necessary legal action against our complaint.
Consumer number:0361984

Thanks and Regards

sir
i like to say that the speed of the airtel usb modem is not better as written while purchase.

Bharti Airtel Ltd — Company Working on Election Day

Hi,

I am working with Bharti Airtel Ltd. located at Mindspace Malad Mumbai in Retention Department. As a citizen of India I have right to vote on 30 April 2009 for the Loksabha Election. However my Office working on 30 th April 2009. Due to which my colleagues and I cannot participate in voting. I request you to take action on such companies who ristrict citizens of our country to vote.

Thank you.

Airtel Prepaid — deactive prepaid

dear sir on[protected], i visited gallery of andhei lokhandwalla branch, for a duplicate sim, i got it and they said it will be activated in 4 hrs, but still it is not activated

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for not using AIRTEL LIVE.Please deactivate this subscription by today
my no is [protected]

Airtel — deactive and refund

I had subscribed for text based service on AIRTEL WAP through http://igmobi.com. I am losing Rs. !0/= per day for not using Airtel Live.Please deactive this subcription by immediatly (09.02.09)Kindly refund the amount.My cell No :[protected]

Airtel Prepaid — To Deactive

Dear sir,
I had subscribed for text based service on Airtel WAP through http://igmobi.com Iam losing Rs.10/=per day for not using Airtel Live Plz deactive this subscription by immediatly and refund the amount
my mobile no:[protected]

had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for not using AIRTEL LIVE.Please deactivate this subscription by today
my no is [protected]

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for not using AIRTEL LIVE.Please deactivate this subscription by today
my no is [protected]
anwar

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs1/-per day for not using AIRTEL LIVE.Please deactivate this subscription by today
my no is [protected]
Shailesh Kumar Maurya

my air tel mob. no-[protected] and sim no[protected]-362 6-H 3
VARIUS COMPLAINT LARGE BY COTOMER CARE BUT NOT SOLVE MY PROBLEM
( NETWORK IS COMMING KABHI-KABHI, NAMLY TO- AIRTEL AND KABHI IND AIRTEL,
OUT GOING STOP AND INCOMMING STOPED ALSO, REMARK-SWICH OFF BATATA HAI DUSHRE MOBILE SE CALL KARNE PER.
MY OTHER- CONTACT NO- [protected] AND EMAIL I9D [protected]@GMAIL.COM

mere mob. ke balance se har din ke 2rs. deduction ho raha hai to mujhe ye suvidha band karvani hi to please aap ye suvidha band karva do
my mob no. : [protected]
thank u,

Dear sir,
I had subscribed for text based service on Airtel WAP through http://www.efm.co.in I am losing Rs.20/=per month for not using Airtel Live Plz deactive this subscription by immediatly and refund the amount.my no is -[protected].i have got a message from this no[protected]

deactivated my account

AirTel — THOUGHT OF THE DAY

SIR, MY NAME IS KEDAR P. MAINDE. I HAVE NOT SUBSCRIBED THOUTH OF THE DAY FACILITY OF THE AIRTEL. AFTER THAT ALSO I GOT MESSAGES FROM YOU.
I HAVE ALSO REGISTED ON YOUR DO NOT DISTURB FACILITY. AFTER THAT ALSO I GET THESE MESSAGES FROM 290603 FOR 3 TIMES IN A DAY AND GET DEDUCTED RS. 9/DAY FOR THE LAST 1 WEEK.
SO QUICKLY BLOCKED THIS FACILITY FROM MY NO. AND REFUND MY AMOUNT AS QUICKLY AS POSSIBLE.

Airtel Prepaid — deactivate VAS thought for the day and all service

Hi

I am a subsciber of airtel prepaid . From the 13th june 2009 onwards Rs 3 is deducted every day from my prepaid account towards THOUGHT FOR THE DAY as vas . but i have never asked for this service . where they I was assured there will not be any futher deductions. but to day once again my accounted is debited .The thought fot the day message is from 290603. I feel cheated and helpless . Solve my problem PLEASE... MY mobile NO IS [protected].. plz any one help me

Regards
Bhavesh Vegad

Dear

I had taken the new prepaid connection No. [protected] from the showroom and the same day I had submitted my residence proof and one passport size photograph. The connection was started on the same day but after three days I had found that the outgoing facility had been stopped. On my cell I had found that the papers are incomplete. I went to the Air tel showroom, Sector 35-C, Chandigarh on 21st August and again submitted the residence proof and one passport size photograph and the service man told me that your outgoing facility will be started very soon. l had rang up so many times but the outgoing facility is not provided to my cell till today. I would request you to take immediate step and provide me the outgoing facility immediately.

H.R. Kataria
#5002, Sector 38 West, Chandigarh

I am a subsciber of airtel prepaid.
Rs 3 is deducted every day from my prepaid account towards THOUGHT FOR THE DAY as VAS .
I have never asked for this service.
When I contacted Customer Service, I was assured there will not be any futher deductions.
But to day Rs. 3.00 is debited.
Even when a 'NETWORK FAILED' error message is flashed I get debited with Rs. 1.00

if there is network failed I feel cheated and helpless.
Please Solve my problem

My Cell number [protected]

hi,

I DONT WANT 54542 AIR TELL INCOMMING SMS DAILY 1 RS, SO CUT THE SERVICE PLS.

i am being charged everyday by airtel Rs. 10 via sms from 64611010 for m.igfun.com while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected] munna

i am being charged everyday by airtel Rs. 10 via sms from 64611010 for m.igfun.com while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected]. chandan

I have accidentally pressed enter on WORDPACk on airtel live for which I am receiving one word with definition and pronunciation and being charged/deducted Rs.10.00 per week for last two weeks. Now I want to UNSUBSCRIBE the same.

sir text based service is on my mobile in airtel live so plz deactevated these service my mobile no is [protected]

i am being charged everyday by airtel Rs. 10 via sms from 64611010 for m.igfun.com while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected].

Hello, I am not using your Airtel (dada.net) service. But why you are charging every day Rs 10 from my Airtel mobile account. My phone number [protected]. Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
Country code(India): 91
mobile no:[protected]
cancel my subscription

Hello, I am not using your Airtel (dada.net) service. But why you are charging every day Rs 10 from my Airtel mobile account. My phone number [protected]. Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
Country code(India): 91
mobile no:[protected]
cancel my subscription

I am being charged everyday by airtel Rs. 10 via sms from 64611010 for m.igfun.com while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected].
Hello, I am not using your Airtellive wapservice. But why you are charging every day Rs 10 from my Airtel mobile account. Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
deactivate airtel live
deactivate for textbased servise on airtel wap on phone nos [protected]
Country code(India): 91
mobile no:[protected]
cancel my subscription

I am being charged everyday by airtel Rs. 15 via sms from 64611020 for http://igmobi.com while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected].

Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
deactivate airtel live
deactivate for textbased servise on airtel wap on phone nos [protected]

bahan chode Bharti sala uske maa kaa gaand

i am being charged everyweek by airtel Rs.20 via sms from 64611020 for http://gclub.in while i am not using that service at all. i request to deactivate that service immediately from my mobile [protected]

who asked your service? so please not charge from my account. i hate your srvice. if you charge from my account, i will take action by consumer court. So cancel my subscription. I am not like your service.
deactivate airtel live
deactivate for textbased servise on airtel wap on phone nos [protected].

I want to unsubscribe wap services of airtel which it is providing through gclub.in, the airtel has deducted Rs. 20/- on 13th august 2009 without my consent. the msg was sent to me by 64611020 on my mobile no. [protected]

Sir,
I have accidentally pressed text based service on airtel live for which I am receiving one quote from bible charged/deducted Rs.1.00 per day since 2-3 months. Now I want to UNSUBSCRIBE the same. so plz deactevated these service my mobile no is [protected].

i am being charged every week by air tel Rs.20 via SMS from 64611020 for gclub .in. while i am not using that services at all. I request to deactivate that services IMMEDIATELY from my number [protected]

Sir,
i am being charged every week by air tel Rs.20 via SMS from 64611020 for gclub .in. while i am not using that services at all. I request to deactivate that services IMMEDIATELY from my number [protected]

How to deactivate Airtel live Jokes

how to deactivate airtel live jokes sms in mobile

UNSUSCRIBE AIRTEL FRIENDS CHAT, MY NO. [protected]

deactivate my friendchat service...i dnt want it...y u didnt give any option to deactivatee this service by sms?

There is contineous messages coming from this no:[protected]...Also Rs.30 is being charged monthly. i would like to unsubscribe from this service. My mobile no is [protected]

plz deactivate the service of airtel model of the dayon my mobile.my number is [protected]

my friend chat is actievated .i want to deactivate it but i don t, now how to deactievate it it charge 10 RS per a week i need a numer to deactivate it thanks...

UNSUSCRIBE AIRTEL FRIENDS CHAT, MY NO. [protected]

AirTel — UNSUBSCRIBE AIRTEL FRIENDZ CHAT

Madam/Sir:
For the past 4 months, I am being ripped off money from my account. I am being subscirbed for the Airtel Friendz Chat which I have not subscribed at all. It is a crime to steal when I have not subscribed at all.
I have called 121 to unsubscribe it but the matter turned to deaf ears. Either the Airtel employees are not trained to understand the complaint or just don't care. Would you please step in & stop this nuisance.
Thank you,
Mrs.Aparna.
[protected]

here is contineous messages coming from this no:[protected]...Also Rs.30 is being charged monthly. i would like to unsubscribe from this service. My mobile no is [protected]

once i had sent an email regarding unsubscribtion of frenzo service on my mobile, but it is not been yet. So i request to do it as early as possible. My no is [protected]

Dear All Respected, (date of post 18/08/2009)

To my HORROR of horrors, Airtel has started another UNSUBSCRIBED service wherein they are deducting Rs 1 per day. Despite of my mail to Airtel with copy marked to TRAI officials in my last post, Airtel has the courage to start yet another unsubscribed service on my number on 16th August 2009.
This is really pathetic on behalf of the country's telecom regulation. I think it is pointless to speak to their service operator or to their 121 service.

In comparison, I will state that Reliance wins hats-off to their Customer Service approach. Reliance has an office where their customers can see a face of Reliance service's which is - The WebWorld. Even if Reliance activates any service without the concern of their customers, they are kind enough at their Webworld to service the customers.

I hope Airtel upgrades its service levels to retian its Customers and reverts to me on the above complaints.

I have switched off my numbers and am too SCARED to start the numbers not knowing what other UNSUBSCRIBED services may start automatically. In case Airtel wants to contact me (since I have switched off the numbers [protected] and [protected]) they can reach me on [protected].

Regards.

Dear All Respected, (date of post 22/08/2009)

REMINDER 2. (Airtel please note our pleas.)

I do have received an reply from Airtel but their are not clear whether they stopped the VAS services from both my numbers [protected] and [protected].
And they are not ready to refund my money.

Airtel please note that I will certainly not start such useless, worthless VAS services on both my numbers.

I guess Airtel is not living up to its global name. It is really confusing on the standards that are being implemented in the company. Airtel seriously needs to reform their revenue strategies and should not comply to such heinous activities to generate funds for the company at unfair cost to their customers.

If all of their customers moves away from Airtel then what will Airtel do? Airtel need to bear this in mind.

KINDLY REFUND MY MONEY.

Regards.

Dear Mukesh,

Has your issue been resolved?

You have taken a good step to expose irregularities by the biggest telecom operator. Having said that, I dont believe, you would get justice, as they only focus on selling more SIM cards, and not believe in retaining their existing customers

Regards,
Gaurav
former AIRTEL user

Hi Gaurav,

No. I have not received any clear correspondence from Airtel.

And Yes, I think you are correct in stating Airtel's mindset and strategy. Only sell no service.

Regards.

Dear All Respected, (date of post 27/08/2009)

REMINDER 3. (Airtel please note our pleas.)

Still no proper response from Airtel.

I am not sure whether the useless, worthless, meaningless services of Airtel has been stopped on my numbers [protected] and [protected].

Regards.

Dear All Respected, (date of post 29/08/2009)

[protected]
REMINDER 4. (Airtel please note our pleas.)
[protected]

Still no proper response from Airtel.

Dear All Respected, (date of post 10/09/2009)

[protected]
REMINDER 5 (Airtel please note our pleas.)
[protected]

Still no proper response from Airtel.

hi,
Can any body plz suggest me how get rid o[censored]nauthorised VAS from this CHEAT company called AIRTEL !!

Same problem as that of Mukesh. And quite sure Mukesh might not have had any replies. Fed up of carrying AIRTEL mobile. No point calling 121 service. Worthless service of the CHEAT company.

Airtel — unsolicited subscription to vas

my name is suresh bindhumadhav and my mobile no. is [protected]. Suddenly one day an sms comes which says "congrats you are now subscribed to yuvraj blog for Rs.10 for 30 days.dial *5550* to listen or to unsubscribe. first of all i have not subscribed to this service and when i try this no., there is no option to unsubscribe. when i tried to sms STOP to 121, i got a message to reply with the serial no of the service i wish to stop and when i did that i repeatedly got message, "that is not a valid response". I wish to be unsubscribed from this value added service which i did not subscribe to.please help me to unsubscribe from this.

Airtel — Unwanted subscription to VAS

I bought one Airtel sim some 7 months back. I have repeatedly, almost 3-4 times, requested Airtel to not put my number in any kind of promotional calls or sms, to put my number in DND category. But till date they keep sending me all kind of sms, and top of that they SUBSCRIBE me to these services WITHOUT ANY CONSENT from my side. It has happened many times before when I had to call 198 and request them not to do such robbery!!

This is indeed daylight robbery... Most of the people in this town are simple villagers and private companies like AIRTEL keep SUBSCRIBING them to such services on their own.

Today when I try calling 198, it asks me keep punching my options through keypad then thanks me and say goodbye!! What's wrong with this country??

Someone from airtel has to take ownership and STOP THIS ROBBERY from these innocent villagers who have no idea of whats happening. They are too innocent even to complaint... THIS IS GRAVE SITUATION... Morals of the companies are going down the drain... perhaps they dont even know that there exists something known as Business Ethics...

Thank you for your response Rajesh. But I had contacted the nodal officer and she convinced me that Airtel will take care of this. So I will wait till any such thing happen again, if ever.

I would suggest all the people who are unable to get their issues resolved by the customer care center to contact Nodal officers (that is the first escalation level). Hoping for better services.

Regards

Gagan Singh Rana

i[censored] have gprs connection in ur mobile then goto following address: http://203.115.112.5/largerthanlife/default.aspx, click on unsubscribe to deactivate life pack subscription from your mobile

regards
geetika :)

please deactivate this life_pack subscription in my no [protected]

please deactivate this life_pack subscription in my no [protected]

hai please deactivate this life_pack subscription in my no [protected], b'cas i dint kept much bal in my no:, i used only to e load to others.



thank you.

please deactivate this life_pack subscription in my no [protected]

please deactivate this life_pack subscription in my no [protected]

please deactivate this life pack subscription on my no [protected]

please deactivate life subscription pack in my no [protected]

please deactivate this life_pack subscription on my no [protected]

Hello To all concern person of "Airtel Prepaid"

I am Praveen Kumar from Rohini New Delhi. I am using Airtel prepaid connection in my mobile since last 5 years. But from Last 4 to 5 months there is a SMS comes to igmobi.com (Life Pack Subscription) vide number 56363 and i have lossed 1 Rs. from by my balance daily. I am very supprised how can this service activated without my request. After that I have complained so many times to customer care to deactivate this service but still it is not deactivated. So, here I am requesting you again to deactivate this service immediately from my Number i.e. [protected]. I will be always thankful to you.

Thanking you.

Yours sincerely
Praveen Kumar
Rohini, New Delhi
Cell No: +91-[protected]

Hellow to all concern person of 'AIRTEL PREPAID'


i am konchok tsetan from varanasi, i have to request you that please deactivated this life _pack subscription from my mobile for permanently, i don, t want any massage from this life_pack subscription... please deactivated and unsubscription this life_pack from my mobile no [protected].. i m surprise that how can this service activated without my request... there is a SMS comes from airtel life_pack and i have lossed my balance.. please doing deactivated from my mobile no [protected].. i have complained to customer for deactivated from my mobile but it is still not deactivated and always comes SMS.. so immedietaly deactivated this service from my no [protected] please be concern on my request..i will be extremely thankful to you..
thanking you
yours sincerely
konchok tsetan
cell no [protected]

Hellow to all cencern person of ;AIRTEL PREPAID;
i m konchok tsetan from varanasi, , , i would like to inform that please deactivated this life_pack subscription from my mobile no [protected]. i have complained so many time but still it is come and lossed my balance, , message come from like this vitPUSH MASSAGE and lossed my balance, , , i m soo surprise that without my subscription it has come... sooo please deactivated this life_pack for permanently.. as i informed earlier, , but there is not yet deactiveted... soo please deavtivated no [protected] as much as soon... and there is a SMS comes from airtel with number 54321and i have lossed my balance... please be concern on my request. i will be highly thankful to you... please deactivated this all as soon as possible...
thanking you
yours sincerely
konchok tsetan
cell no [protected]

Deactivate this life_pack subscription in my no [protected]

Please unsubscribe the plan : "largerthanlife games club" with immediate effect to my number : [protected]

My number is [protected] plz deactivate star of the month, largerthen life .
I had never subscribed them then why these are activated on my number.

please deactivate this life_pack subscription in my no [protected].

Secondly u are humble requested please don't send me any massages like these they are frustrate me. Please close your 54321 calling and massages and other help line except my incoming/outgoing calls at the earliest.

Please deactivate life_pack subscription on airtel please i want recharge my account so please my mobile no is [protected]

There is a SMS comes to igmobi.com (Life Pack Subscription) vide number 56363. I am very supprised how can this service activated without my request. After that I have complained so many times to customer care to deactivate this service but still it is not deactivated. So, here I am requesting you again to deactivate this service immediately from my Number i.e. [protected]. I will be always thankful to you.

Thanking you.

Yours sincerely
Cell No: +91-[protected]

AirTel — deactivation of airtel wap

my number is [protected] they are deducting Rs.20/- each and every time . but i am not using airtel.wap till the time. So, can u deactivate the airtel.wap from my number

Airtel — Wrong claim of usage and disconnection

Sir/ Madam,

I have been asked to pay for services and calls to the extent of Rs.7527/-, this the company claims to be my usage in 5 days for services and downloads which Airtel claims that I have not done, whereas my credit limit is only Rs1400 and my handset is not compatible to any such download services ( airtel Live ).

Airtel has now disconnected my phone without any intimation.

Pls help this is pure coersion and blackmail and mental torture.

My airltel # is[protected], I have using this since Dec 08 and my avg usage has been less than Rs800

Regards
Anil Rajput

This is a mental and financial torture towards the consumer even before the official launch of the product what to talk about thereafter.

wwdw

Airtel — Wrong disconnection

I have problem with Airtel servics. The following is the text of complaint I have written to them BUT TO NO USE! . Can any one help.?
Solve/write me at : [protected]@yahoo.com....
[protected][protected][protected][protected]------Dear,
The following is the ordeal I face with Airtel's services. But as per Airtel may be an enhanced experience for me with Airtel!!
To narrate the pain:
I bought the number [protected] on 18th Sep 10 from Lalitha Communications, RTC X Roads, Hyderabad,AP submitting the duly filled application along with address and identity proof docs etc. The number was not activated till 1st October. I could get it activated after a many visits to the agent and writing many mails to Airtel (I can produce all the mails if need be)
Secondly, Calls were barred on the mobile since 13th Oct 10 stating incomplete application. The connection was restored on15th Oct 10 only after exchange of heated mails with Airtel and personal visits to Airtel agent.
Again the calls were blocked on the mobile since 21st Oct 10 without stating any reason and were restored after writing to Airtel .
Worstly again, since 2nd Nov 10, calls were blocked with a message that the number is invalid. I have written to Airtel at [protected]@airtle.com on the same day with reminders on 4th, 8th, 10th,11th Nov 10
I also visited Airtel Office at Begumpet, Hyderabad on 13th Nov 10 and lodged a complaint with one Ms Guna (on 123) who informed me that the number became a free number due to non-usage. They insisted me to submit all documents and photo afresh. I denied because it is a new number and I got the connection only after I submitted all valid papers very recently. She assured me to do the needful before 3:00 PM of 15th Nov. I was given nodal officer's email id for further escalation. On 14th Nov I got a reply from Airtel mentioning that the disconnection was done due to non-usage, asking to submit all docs and there would be activation fee and security deposit for restoration.
On 15th Nov 10 I wrote to Airtel copying to nodalofficer.[protected]@airtel.com mentioning that their claim of disconnection due to non-usage was wrong as we were using till disconnection and hoped it would be resolved.
On 16th Nov I got a message on my alternate mobile to say that disconnection was not wrong and no concern found. On the same day I wrote to airtel again challenging their claim as we were using the mobile till 28th Oct until disconnection. I informed that I can prove it by providing the call logs from SIM card data and requested them to verify from the call log data on the servers.
On 17th again I wrote to nodal officer asking to take action on this immediately and requested for next level of escalation to prove the continuity in usage and to disprove their claim.
There is no reply or action and the number still remains inactive.
In this connection, I would re-iterate to you (hoping you are next higher level authority) that:
1. The connection is very new and we submitted all relevant geniune papers and as such we need no resubmission of papers.
2. Your claim of disconnection followed by non-usage is wrong and we have been using till 28th Oct and disconnection was on 1/2 Nov 10. I have the SIM card data to prove. Your system could be buggy. Please verify from back end call logs but not the system your call office/front office people use.
3. The disconnection is wrongful, unwarranted, unreasonable and for no fault of mine, so your claim is wrong. As such I need not have to pay activation fee/deposits whatsoever.
4. Request you to look into this immediately and restore connection at once.
5. Airtel's unprofessionalism in customer service and non-ownership of issues raised by customer had put me amply to utmost discomfort and waste of time.
6. Only standard automated replies to mail are being sent with no action. 24 hrs standard SLA is mentioned to solve but no hopes of a resolve even after waiting inadertently longer time.
7. No transparency for further escalation or no contact number of customer care are provided despite requested.
8. PLEASE RESOLVE THIS AND PROVIDE THE SAME NUMBER BACK TO ME
AS THIS IS PUBLISHED TO ALL STAKEHOLDERS FOR COMMUNICATION.
9. PLEASE APPRECIATE THAT I AM BUSY PROFESSIONAL WITH TIME TO SPARE FOR OTHER WORK BEING PREMIUM. AIRTEL'S UNPROFESSIONAL APPROACH PUT ME TO MAXIMUM DISCOMFORT
10. LET ME KNOW CONTRACT OF NEXT LEVEL ESCLATION.

Regards
M Murali Sai

To whomsoever it may concern,

This is to let you know that I have been facing issues with my


telephone number [protected] for last 3 months, as some time its not working sometime lots of


crackling sound is there due to which my broadband connection drops sometime its not connected


and most of the time its very slow .Due to my busy schedule most of the times I am not able to


complain for the same aswell, cable has been changed twice outside the house in within three


months so what I should assume in this case that being a world renowned company Airtel uses the


worst quality of product or it could be due to work is not completed in proper manner by the


engineers due to which I being as a customer is suffering .I should be compensated for all this


inconvinience I had regarding the service .


In reply to this I recieved a call from nidhi(Corporate office) on 14.12.2010 at approx 15.25 on


[protected], but the call expirience was very bad as I explained her the issue that I have been


facing the issue for last 3 months as it has been happening since the cable was changed outside


the house in Oct'2010, I explained her that I didn't had time to use the conection for last 3


months due to which I was not able to compalint for the same as I was out of station for most of


the time and my doesn't know anything about the complint procedure, Hence I am complaining late


.I informed her that I need compensation for this inconvinience that I am facing for last three


months .I have been using the connection for last 8 months and I have never complained in the


past for compensation, but now since I am facing the issue so I should be compensated, I said as


per the engineer my telephone instrument is faulty and I would require a new instrument for the


crackling sound issue on the landline, but the dropping connection and slow internet connection


still remains the same .I informed her that inorder to use the service for making calls and check


the landline connection I need a landline instrument Foc, and I should be compensated for the


problem Iam facing for last three months .She said that she would be able to provide the landline


instrument Foc in leu of compensation but would not be able to provide any other compensation


will get back to me regarding the same .She called me back and informed that she wont be able to


provide me any kind of compensation as there is no complaint logged .I said is it my duty to keep


chasing the fault, She said she can only book the engineer appt cannot do anything else .Then I


told her that I would like to cancell the service, and she gave me options to cancell the service




Now the engineer was there at my house today on 15.12.2010 at 13.00 hrs and they still working on


it




In last I would like to say I have never expected this kind of responce from such a renowned


brand name that the customer care reprensentative don't know how to deal with customers .These


things leave a bad Impact on the company's name.In future I have decided that I will never go for


any AIRTEL product and never recommend anyone for the same .


I recieved a reply regarding the same but I have never espected as the way it has been sent, I


informed that I was out of station for approx 45 days due to which I was not able to check the


service and when I was here I was getting the same problem as I had in the october.So presumably


this is not working since I reported the fault in the first instance.Never have aspected this


kind of reply I know my rights as the customer .Will make sure will go further level required .


The job is now completed but I have received no reply regarding the compensation, Hence waiting


for reply




I recieved a call from saloni regarding the compensation and it was only for 15 days, I informed


saloni that I have been facing this problem for last three months, she told me she would check


and revert it back to me, I discussed the landline instrument issue aswell I questioned her that


if in future I would get any problem on the landline how would I suppose to know since I dont


have working landline instrument available .She told me that she wont be able to arrange for new


landline instrument but can manage to send the refurnished one or the old one, I agreed with that


but then I recieved a call from kuldeep stating that would be sending someone to to connect the


instrument and he informed that there would be charged incurred if I would be sent a instrument &


I detailed him regarding the discussion I had with saloni he informed me that he would be


escalating the case to the further level.






Now I would like to know is it a right kind customer service that airtel is giving to the


customers by giving the customers false commitment, I would would really like to take this matter


to the highest escalation deptt in airtel as I do have the recoding of the conversation that I


had with saloni.




I would like to say that I am very dissatified by the way my query has been handeled






Thanks &Regards
Kapil Chadha
[protected]
[protected]
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