no local calls from other network on new airtel prepaid connection - Airtel Prepaid
i have taken a new airtel connection from lucknow on 12 august.
At the time of purchase the company executive assured of trouble free service and gave the sim.
but when we brought the sim at home and made a local call from BSNL landline and mobile, "number doesnot exist" message is heard. but when we put 0 before the number the number is dialed but we have to pay STD charges of the call.
We told about the matter to the airtel office from where we bought the sim.
they assured that with 10-15 days ur complaint will be solved. but i m still facing this problem. today i again rang to the local office and to customer care but now they are saying that it is not out problem and u have the contact the BSNL office. i husband stay in Agra and i m new to lucknow. If he has to talk to me he has to pay STD charges for a local talk. now i m feeling cheated as i trusted airtel services but now the executives appointed donot even know how to talk to the customers.
i have taken the lifetime package but cannot take the benefits of airtel. please look into the matter as 90% of my family members use BSNL landline and mobile i m really in trouble.
please look into the matter