[Resolved] Airtel — Cancellation and waiver amount | |||
Hi, I have a post paid connection for the mobile number [protected], I was having a due of the amount Rs. 3000 change, I have got a call from mobile no. [protected] the customer care executive for the payment of the amount, so I have asked about some wavier for the payment of the bill if possible the executive girl told me that need to pay 2500 Rs. if you paid it by today. I have paid the amount and called her and told her for the cancelation of the number, but after one weak I have got a call for the payment of the remaining amount for which i have told them the telephone conversation and even i have given a mail for the nodal office they have told me that I will get a call with in 3 working days it is almost 1 weak I have not got any call and anything form the AIRTEL. I have the receipt of the amount paid by me, please could you look into this issue and get back to me on [protected]. Was this information helpful? | |||
Nov 1, 2016 Complaint marked as Resolved Verified Support Jan 15, 2013 Airtel Customer Care's response Namaste Mr. Nath, We would like to inform you that your concern listed 29 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
2 Comments | |||
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Please clear this issue as soon as possible.
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This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33