[Resolved] Airtel — Airtel Mobile

realfriend23

from Chandigarh, Chandigarh

Address:

Chandigarh, Chandigarh

I am using airtel mobile service. Recently i faced one problem for not providing services even after charging money. after many calls, where i had spend lots of money i recieved a call from service provider as i made a complaint in consumer forum.the matter was sorted out and money was refunded, however no compensation for harassment.Recently on 13 Mar 11, i recieved one message," thanx for downloading i hate love stories..... and u have been charged 30 Rs. I was shocked to know that i ve been charged for something i ve not asked for and even i ve not recieved. i called up last known no of airtel customer care but recieved no response. i had a word with two executives one was mr manoj and second name i don't remember.still no response. I ve spent atleast 8-10 Rs talking to them but i feel they are reluctant in helping the customers. Is this the kind a best service they claim. I want my money to be refunded alongwith compensation.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

MUKESH S MACWAN

from Bengaluru, Karnataka

Dear Sirs,

My cellphone number is [protected], Airtel.

I had one year validity card which was going to expire on 08.12.2007.

On the last date at 11.00 pm I recharged my card with life time validity
recharge voucher of RS 494.00 with talk time of RS 350.00.

Today again on 09.12.2007, I recharged with RS 495.00 to increase my talk
time limit, but surprisingly I get talktime of only RS 10.00.

I talked with customer care about this matter, they told me you will get
only 10 ruppes talktime. How is it possible then once i already recharged
with life time voucher already then again they are recharging my voucher
with the same life time scheme??

Kindly do needful in above matter.

Please contact me on bellow number for further communications.

With regards

Mukesh Macwan
Cell Number - [protected]

Laxmi Kant Yadav

from Bhopal, Madhya Pradesh

Sir, Good Morning
Sir Mera No [protected] Hai. Sir Mera Number mein Incoming & Outgoing[protected] Dono hi Band Hai Evam Isi Din MereBalance Mein 281 Mein se 200Rs. Deduct ho gaya tha. Maine Customer Care se Baat ki Thi to Unhone batay ki Appke 2Hour Mein 200Rs. Balance Return Ho jayaenge. Lekin Aaj[protected] Tak Mera Balance Return Nahi Hua Hai. Aur Aaj Maine Customer Care se baat ki to Unhone Bataya ki Aapke us Din Sirf 15Rs. Deduct hue The aur Aaj ki date mein aapki incoming & Outgoing Chalu Hai. So Please Sir [protected] Mein Incoming & Outgoing Activate Chalu Karwane ka Kast Karein. Nahi To Majburan Airtel Companmy Par MaanHaani Ka Dawa Karna Padega Cosumer Court Mein.

pravinvjadhav2011

from Bengaluru, Karnataka

Hi

I have a Airtel number for which the messages are free but last week though there were free messages Rs 1 was getting deducted for each sms, added to this When trying to contact Airtel Customer service it got connected once, then Airtel customer service disconnected the call even before listening to my query.
Then again when I tried to contact Airtel Customer service continously getting engaged, this is the kind of Low class service Airtel s providing to its customers.
First of all Airtel customer service purposely not picking call.
I have a complaint against Airtel for mobile browsing for browsing short time 5 minutes, Airtel has deducted Rs 50 & there s no proper explanation from Airtel customer service. Stringent action should be taken against such mobile service provider