Comments
Airtel Prepaid — illegal charging
i have been charged several times for downloading games, ringtones, screensavers etc which i never download nor i opened the airtellive page from where all these stuffs are downloaded.i just use mobile internet on operamini to check my mails and orkut.
i made calls to customer care but instead of solving the problem
they forced me to accept that i have downloaded the same and in very rude manner said do whatever you want, we hav records...
can i get justice
this mobile phone no is [protected]is me call tune lagna hai gana hai o palan hare
Airtel — illigle charge
Dear all,i have a mobile # [protected] of aitel . there are many charges deduct from my prepaid amount. i have never send any isd massage for any body but they have charged and i have stop miss call sms alert but they have charged many time. one interesting charge they take the charge of miss call tow typ. first they take on monthly mode and II they take on weekly mode finaly they deduct many five time in a month for missed call.
when i loged the complaint regarding this matter but there is no responce from their side and customer care exctive behavior is so badly for any perpaid card customer. they do not think we the customer of the company please resolve my query
Thanks & Regards
Saurabh Agrawal
E 36 Sector 52
Noida
I, Col RC Mehandroo, [protected] & Devi Mehandroo, [protected] from Ambala Cantt had opted for 1 paisa / sec scheme about 3 months back.After a recharge process we have been thrust upon the 50 paise/min scheme.Response of the local CC office does'nt inspire confidence.
Request intervene and have our original scheme activated without any penalty on us.
Request intervene and have our original scheme activated without any penalty on us.
AirTel — Illegally charged
Hi my name is Sulabh Gupta ,I have some complaints regarding the AIRTEL services :Yesterday I got a message from AD 54321 saying :
"Thanks for downloading ColinMcRaeDirt from Airtel,You have been charged Rs 99 ."
and when i see my account 99 rs have been deducted from my account .This is ridiculous ,i have'nt downloaded any thing but they have charged me and when i called on the customer care ,they put me on hold for 8-10 minutes and were charging 50 ps per minute .I am sorry but i am really pissed of with this
Also i have been getting messages from 55381 regarding some cricket news and they are charging me 1 rs per day .I haven't subscribed for this service .
When i googled these numbers i found that there has been a lot of similar complaints ...
Any airtel customer care person if reading please reply otherwise I have no problem in going to the consumer forum .....
Try posting your complaint on www.postacomplaint.com. They have a free legal advise panel too.
.Following are my contact details :
Name:Sulabh Gupta
Phone:[protected]
City:Bangalore (Karnataka)
Name:Sulabh Gupta
Phone:[protected]
City:Bangalore (Karnataka)
I have send a mail to [protected]@airtel.in regarding the same..
AirTel — costs
People used to love Airtel...but now.....all my friends telling they are goin to change to vodafone and so on....the costs are so high now....recently....per day only 100 msgs? its highly ridiculous...how can people bear all the nonsense tats happening this happnd to me too nw. i called the customer care n they r telling that only 100msgs per day is free in any sms pack plan in Maharashtra Airtel Service. Im using 67rs sms pack which has 15000 sms (local+National) free per month. so a sum of 500 msgs per day. But if i send a msg now it costs me 1.5rupees from main balance of the account. This is a serious issue because they are showing bogus plans by activating the 100msg per day across MH&Goa. Pls solve this issue.
This is Suryaprakash V
This is Suryaprakash V
Airtel — charging illegally
I am getting messages from AD-54321 like "Thanks for downloading Java Game from Airtel.You have been charged Rs.99 Get latest games at http://203.115.112.29/eagold/?source=od_alhome" even though i haven't download any game or click on any link.i am getting messages like this daily from 1/04/2011 charging me Rs.10/Rs.15/Rs.99 etc. even though i am not visiting such sites.Last month also they have charged me Rs.370+ for no reason and when i tried to contact through 121 service they were not able to get me satisfactory reply and asked me to call next day,and on the next day too same reply, and now in this month too i am charging for what i have never done,I think Airtel is cheating with me(my mobile number is [protected]). Dude paisalive is fake
how much more time you need.Someone from your company who called me said that they will solve the dispute in 48 hrs.48 hrs has been passed away still no reply has come.Also 1 person who called me on 5th april 11:45 am said that my Rs.398 has been refunded in my next bill that also has not been refunded yet.
It hasn't been resolved yet the person who called me said he will contact me before 48 hrs of that call, but he haven't called me yet.Then how can you tell me that it is resolved?
Airtel — Fraudulent charges for mobile internet usage
I have been using airtel connection ([protected]) for more than a year now. Usually my bill comes to about Rs. 500 +/- 200. But last month I was shocked to see a bill of Rs. 2100. When I called customer care, they said I accessed net. I dont even have GPRS and dont surf from my mobile. They were charging me at a rate of about Re. 1 per kb, ie, about Rs. 1400 for a download of 1.4 MB!(right now they are sending smses about a new scheme which lets you download upto 2 GB per month for Rs. 98. Does this make any sense?)
The customer care people say they cant do anything. I wrote to nodal office. They were supposed to get back in 3 days but havent responded.
I really want to pull out and go to another carrier, but take my phone number with me.
Srinivasa Chakravarthy
Chennai
airtel /prepaid — illegal charging
my cell no is [protected]. On 26Jan12 I received a message from Airtel. The message had just a link. I clicked the link mistakenly. after that it opened the link and displayed: THANK YOU FOR SUBSCRIBING THE SERVICE. YOU ARE CHARGED RS 30. They charged this amount without giving any intimation or confirmingabout charges.
I tried to cancel it by calling callcenter. but rs 30 is deducted from my balance. No refund.
Airtel is minting money this way by making fool of its customers. Airtel's call center is not ready to reverse that charges.
I called the call center.. I was kept on hold for 5+ mins (for which I have to pay) and talked to them but all in vain. I incurred Rs5 on this call.
My complaint no is CBDOV[protected].
Pl look into so
Namaste Ms. Sharma,
This is to inform you that your concern listed on 15 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 15 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Am still looking for a response for my above mentioned issue.
Namaste Ms. Sharma,
We would like to inform you that your concern listed 15 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 15 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Faulty Message Charges
I recently took a second Prepaid Airtel Connection(since my first got blocked because of address verification failing); the sim card falled within the FRIENDS scheme of the Airtel. Now my tariif told to me during the purchase of the card was Rs0.10 for Airtel network and Rs. 0.25 to other networks at all times...However, inspite of these charges i am being charged equally for Airtel and Other Networks at Rs. 0.25 at all times...Also when i make calls to Coustmer Care Executives, they just babble me about the happy hours timing and that have forwareded my complaint...But still nothings done... Is this what a name AIRTEL can provide to its coustomers?...If YES then shame on it...