[Resolved]  Airtel — CHEATING BY AIRTEL EMPLOYEE

AirTel — employee

Airtel service located near Nadhash in Varanasi.
I found those employees are young and energetic but lack of confidence and conduct when they r dealing consumer.
Especially they are not good in conduct when I face with one of young employee.

AirTel — cheating

dear sir
i rajesh kumar singh allredy i do payment 500 rs security deposit air tel company
but his company have give sim card and card number but i found this caard one month
but not activeted my card till date . so please care fully my matter .

SIM NUMBER[protected] F
DUAL IMSI - [protected].

MOBILE NUMBER -[protected]

AirTel — no response and cheating

This is in regard of dissatisfactory services provided by blackberry and airtel to its customers.
And to tell you that we are really dissapointed and this time if i dont get a proper response from your side,i'll make sure that we file a case against you in the consumer court.
As we are helpless because we cant change our number from airtel to any other service since we have been using it from past several years.

For each and every small problem it may be coverage problem or GPRS problem we have to go to your office several times as there is no executive intrested in talking properly on your helpline 121,for every problem they have got some other number to forward to us saying that " sir pls contact on this number,sir pls go to our office".

Recently i have purchased a blackberry curve 8520 phone 10 days back from the airtel office and store saket square indore,
After buying the mobile i was not even given the bill for it and i was told that sir pls come tomorrow our bill book is finished ,we will give you the bill tmr.
I said OK and after that day i went to that airtel office everyday for 3 continuous days for my phone bill and everyday they had a reason that sir one of our executive is having your bill and she is ill so we cant help you with that ,you will have to wait till she comes, Then i asked for the blackberry plans that i want to activate them on my cell and i want to deactivate GPRS as i would get internet by blackberry service.
On this your airtel executive says sir our server is down so we cant activate your blackberry services for more 10 days,and we cant we deactivate your GPRS as the server is down and you cant use your gprs internet on your cell as it doesnt works in blackberry.
ON THIS,
FIRST OF ALL IF I WOULD HAVE BEEN INFORMED WHEN I WAS BUYING THE MOBILE THAT YOUR SERVER IS DOWN THEN I WOULD'NT HAVE PURCHASED IT FOR 10 DAYS AND IF I CANT USE MY GPRS ON THE CELL AND YOU CANT EVEN DEACTIVATE IT coz the SERVER IS DOWN THEN WHY THE HELL IS AIRTEL CHARGING ME 700 Rs. A MONTH FOR GPRS SERVICES.

And above all this all three employees at airtel office does'nt even know the blackberry internet plans when i inquired about that they say "we are on training we dont know,go to our ratlam kothi office".

And today after 10 days when i went to them to get my services on so they say for this we require your letter head, i really want to know that why cant airtel people tell at once that what is the procedure,why do we have to rush 100 times for small things.
Do we dont have any work except rushing to airtel office every our.
And your employees sitting there dont even know how to attend there customers,they themselves dont have information about the tarrifs and plans ,they dont know how to speak in english,they use slang language.
I think these complains are enough for me to file a case in consumer court.

And above this when i call 121 to complain about this then Ms.meenaxshi tells me that our senior is busy with other call he will call you later and its been 2hrs i havent received a call.

And everytime we complain via phone or mail,we just get a msg on our mobile saying thank you for your complain we will reach in you 72 hrs.
I dont understand when will these 72 hrs get completed.

Hope that someone would atleast revert after this mail.

Regards
Sameer Kukreja
[protected]
E-22 saket nagar
Indore M.P.
452001

AirTel — Cheating of Airtel to its customer!!!

On 09 sep I took airtel USB modem connection from Baroda (Fategunj office). The customer service agent told me they have the coverage in my area and my network will get started on 12 sep. They said you will be able to use ur internet from 12 th onwards. It got started on 12th,but the coverage I am getting in my area is 22 % where in ahmeadabad it showing 99%..I was kept in dark about the feature of voice chatting(not possible with the modem they have enthrusted over me) which was my main crirteria of getting the connection as I from abroad calling my parents who in baroda in mobile is quite a expensive task...till date I am not able to voice chat. Airtel in baroda atleast doesn't have such features.If this the the way airtel is giving its service..God Save its customer!!!..Beware public before you get the connection of airtel ..atleast the internet connection sorry to say has a very poor network and customer agent are not knowing their own product ..AIRTEL and its features!! I am disheartened with this whole episode of calling those agts and making them understand!! Let Airtel ask for charity if it needs money.Let it not cheat people like this way!! As I know, we are earning our money thru' hard work.....

when I called in for airtel customer care office every body introduced themselves as higher authority of the office.And one of executive named TAPAN KUMAR DAS of BBSR branch behaved rudely when i call for an unauthorized services charges.

AirTel — CHEATING BY AIRTEL NUMBER

respected
mein surjeet singh ynr mein ek mobile shop chalata hu aaj se 2 din (18/09/2010) pehle mujhe mobile no[protected] se call aayi ki mein airtel company se bol raha hu aap kuch nos par recharge kar de iss ki payment aap ko aap ke lapu par daal di jaye gi iss liye maine nos par recharge kar diya jo ki rs20000 ke aaspaas tha baad mein mujhe pata chala ki ye sab dhoka kiya gaya hai iss ke liye maine ynr ke airtel officer se baat ki to unho ne jawab mein kaha hum kuch nhi kar sakte hein kyki ye dusere state ka number hai

iss complaint se mein AIRTEL BHARTI se ye chahata hu ki aap uchit kaarwaayi karte hue {[protected] & [protected]} inn nos ki jaach kare aur sambandit vyakiti ke khilaf kaarwaayi kare kyki aise vyakiti kisi gair kanuni sangthan ke member bhi ho sakte hai jis se desh ki suraksha par koi mushkil na aaye aur anya kisi ko koi pareshani na ho

airtel apni zimevvari ko samjhte hue jaldi se jaldi apni taraf se uchit kaarwaayi karen aur iss request ke saath ki agar ho sakta ho to mera lapu balance mere no {[protected]} par wapis karwa de

dhanyawaad

surjeet singh
[protected]@yahoo.com
[protected]
[protected]

AirTel — cheating

hai sir , my name is rajesh,
plese give me details of [protected] airtel nos. this nos is using by others like cheters.

very dangors positions will attack to others with this nos

AirTel — cheating

the customer care executives are cheet me. my mobile number is [protected]

airtel guys are real crooks...

AIRTEL PROVIDES PATHETIC SERVICE. IT SUCKS BIG TIME.