[Resolved]  Airtel — Airtel recharge amount gone to dedicated account instead of regular account

Address:Coimbatore, Tamil Nadu

Dear Sir/Madam,

I have done a airtel recharge from a retailer for amount Rs.444(which is shown in airtel online recharge as full talktime with no validity).

When recharging i was in Maharashtra and recharging Tamilnadu SIM and will be in roaming for next few months.

I got a message that Rs 1 is added to my regular account and Rs 444 is added to some dedicated account. But while roaming i not able to use this dedicated account.

To use this amount, please transfer the same to regular account so that i can use this while roaming.

Details of transaction given below.
Mobile No : [protected]
Trans ID : [protected]
Date & Time : 01.03.2011 / 01.21 PM
Amount : Rs 444

I did the recharge according to the instructions given in the airtel online recharge site(www.airtel.in). So please take necessary action to reverse the same or transfer to my regular account.

Thanks & Regards,
Shijith
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Aug 13, 2020
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