Airtel — Balance deducted without my knowledge | |||
My name is rajasekaran, [protected]. today i recharged online for 50 rupees. Airtel activated caller tunes and deducted 30 rupees from my account. I called to 198 to inform them but they refused my compalint. Finally they informed me that he will redirect call to his higher official but he didnt pickup my call. Money still not credited to my account. Was this information helpful? | |||
3 Comments | |||
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intha polappu polakkiradhukku picha edukkalam.
But why your customer care executive redirected my call to no response number. I had wait for 10 minutes but no one picked my call even no prerecorded message to inform me to wait. This way you provide service to customer and also i registered do not disturb service using 1909, finally got reference number too. But why you still giving unwanted call to my number. This is worst service provided by you.
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This is my Mobile No [protected]..
Today i got a call from this no[protected] and i didnt pick it up since i was in another room.I called back it says that "WELCOME TO AIRTEL FRIENDS CHAT" and i immediately disconnect the call because i am not interested to use this service.Suddenly Rs 2 has been deducted from my original balance..i dont know why they are calling us and make our money as income of their own.if i need the service means , i will ring them and ask for it.This should be stoppable!!!!
I also had another issue with airtel last week.I got a message that, if you recharge for rs 23,u will get rs 23 (FTT) with 7 days of talk time validity with extra 4 days(actual Validity is 3 days).I too recharged the same and i spoke for a 15 rs at the end of the 3rd day.aA that day itself, my remaining balance comes to '0 - zero' without giving the extra 4 days of talk time validity.See how strange it is..Now a days airtel are becoming NO 1 Worst Service Provider by Deducting the money from the customer account for no cause..
Regards,
Azhar
[protected]