[Resolved] Airtel Company — Wrong deduction of credit balance

kshetriarunkumar

from Kolkata, West Bengal

Address:

Thoubal, Manipur

Sir/Madam,
I had recharged my Airtel mobile number [protected] for Rs. 220/- on 13 July 2011. when I check my balance on 16 July 2011 my account balance is nil. Afterward I rang to Airtel customer care and submit a compleint. Next day I comfirmed from Airtel customer service centre, but they replied they will informed and resolve the problem shortly. After that I rang many times to the Airtel customer care but my mobile number has been locked by Airtel customer care service centre, and I cant connect to anyone. Even after I again recharged for Rs. 10/- on 18 July 2011 but that balance also not credited to my account balance. Hundreds time I rang up to Airtel Customer Care for clrification but I don't connect to them as they already locked my mobile number. In view of the above, you are requested to credit my recharged value at your earliest and resolve my problem. Hopping you positive reponse. Please look after my problem and resolve at your earliest please.

Thank You Sir,

Yours faithfully
N Lily Devi
(Manipur)

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mohit somani

from Bhopal, Madhya Pradesh

AirTel — for credit of balance

sir,
i request u theat my balence was cr. 30 RS. for some downloding and no such downloding is in my hendset i told to your custmer care at 198 but they are not talk with me and disconect the call.i am talking to two person in your costmer care the name is mr.sachin & mr.rajendra nobady is talking me with proper maner and not solve may problem. when i call first time the request reference number is [protected].
sir i request to solve my problem.
thenkyou sir.

kshetriarunkumar

from Kolkata, West Bengal

Dear Sir/Maidam,
Till today my aircel cell number [protected] is locked by airtel company ltd and I can't connect to any airtel customer care for further clrarification. So you are requested to re-activate my above mobile number so as I can use my number as earlier. Hoping you positive reponse.