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I am staying in Pune.I am facing network problem where I am staying. So for that I did call in afternoon today near about 4:34 PM. The person who is there to solve customer complaints did very bad conversation with me. He spoke very rudely. He told me his name as Salim. I asked question that when this network problem will get solved, he answered in 48 hours. When I ask about my complaint number then he told me my complaint number as[protected] and then he told me that problem will get solved in four day.
See previously he told me that 48 hours and when I ask about complaint number then he replied that four day.
I think Airtel should note this nature of the person who attends the call.
Customer