[Resolved] Airtel — Data Card - 3G network Issue | |||
Dear Sir, This is to inform you that I had purchased Airtel Data card from Ridhi Sidhi Telecommunication, Malad on 30th March 2013. My 3G Dongal No. is [protected] . This was activated on 1st April 2013, but even after 1 month of activation , I am unable to use this datacard neither in my residence - Malad east Nor in my office Andheri west, Lami Industrial estate as there is no 3G network available. None of the web page is opening. I have put complaint more than 20 times to Airtel customer care, but they are least bother . Every time they register complaint and assure that your problem will be solved , but they do not take any action. They had promissed their network team will conduct survey and take corrective actions. Its almost one month passed, still I am unable to get 3G networks in Malad east Kurar & Andheri west . They are selling their data cards just for looting, it seems this company is not trustworthy at all . They do not have value of their words. Request you to take the matter to their CEO Mr. Bharti Mittal . I have been cheated by the Shop who sold me Airtel 3G data card by saying this has good speed and by Airtel they are not able to solve the network issue since last one month. Awaiting your prompt reply . Thanks Shivsagar Prajapati Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
SAME PROBLEM HERE TOO DUDE.. I WILL SUE THE COMPNY IF I GET MY HANDS ON THE PERSON IN CHARGE .. BASICALLY THERE I NOTHING WHICH WE CAN DO BOUT ALL THIS.. EVEN I HAVE THE SAME POBLEM SINCE THE LAST 2 YEARS ..YOU JUST HAV TO LIVE WITH IT.. CALL DROPS AND PAY EXTRA MONEY..THE CC WILL JUST SAY THAT THE PROBLEM WILL BE SOLVED
Bharti Airtel — 3G network problem
Name-Narender KumarMobile No-[protected]
Mobile - iPhone 4
Complaint-3G Connection
I m continuous complaining against 3G connection in my hand set but no one is solving my problem.I m giving all my complain number.
s.no date time service requested no.
1 17/11/2011 18.00 40565232
2 21/11/2011 15.54 40657661
3 22/11/2011 11.42 40676813
4 29/11/2011 11.42 40794774
5 30/11/2011 15.12 40807797
6 06/12/2011 14.39 40877293
From the month of Nov 2011 i m continuous giving complain.They giving me rebate of Rs500.00.But i need services only.
Namaste Mr. Prajapati,
This is to inform you that your concern listed on 29 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 29 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Prajapati,
Further to our discussion dated 29 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 29 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Prajapati,
We would like to inform you that your concern listed 29 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 29 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Network issue is not resolved
Hi,I am facing network problem in my Home since last 1 year... and not only me infact all the residents of my building are facing the network problem in Airtelnot mobile, inspite of repetating Complaing to Customer Care they(Airtel) is resolving the Network issue in Tadbund X Road...
Every time Customer care execuive said that problem will be rectify soon... they are nt able to resolve it but they never forget to call for payment n all...
So its request to please tell me what should we can do, so that Airtel learn a lesson n improve this problem.
Regards,
Romi