[Resolved]  Airtel Data Card — Extra bill charges after deactivation of datacard

Address:

Delhi

nodalofficer.[protected]@airtel.in
date Sat, May 22, 2010 at 5:12 PM
Subject: Extra bill charges after deactivation of datacard
mailed-bygmail.com

hide details 5:12 PM (0 minutes ago)

Subject: Extra bill charges after deactivation of datacard

Reference : USB – MMX 300G - IMEI - [protected]
Data Card No. [protected]

Dear concerned,

I bought a Airtel Data Card no.[protected] in Jan 2010 and a Data Card 599 Plan was activated on it. I am staying in Kalkaji and was not able to use it due to poor connectivity and excruciatingly slow speed.

On 20th March I contacted Airtel Customer Care to deactivate the data card and the airtel executive informed that concern has been noted and will do the needful. For next 15 day I got frequent calls from Airtel people enquiring the cause to deactivate my data card and everytime I reiterated to deactive the datacard without further delay as I did not want to pay any more bills without using the datacard.

My billing cycle was 23rd of a month -22nd of next month. I received bill for the period 23rd feb. – 22nd March and paid that bill.

I have already paid three bills without using the card even three times. Un-numbered calls and complaints made to 121 and Airtel datacard service but of no use.

Inspite of my repeated requests to deactivate the data card I have received bill amounting to Rs. 468 for the period 23rd March – 22nd April. and still getting communication from Airtel to pay the requisite amount.

Please update your records and stop sending any more communications.

Thanks.

Sarita Balodhi