Comments
Airtel Prepaid Card — services & customer care did not respond
FromR.sathish kumar
mob nub:[protected]
To
airtel customercare prepaid manager,
airtel customercare chennai.
respected sir
As i m using past six year your network, i m not satisfied ur network because ur customercare service& even complaints care[198] was not good. whenever i called & aski some problem,they responded late,even i have to wait for atleast half a hour. so i like to change my network to vodafone. so on 28 feb 2011 i send portability for my network changing process, i got it port id numb but i never got approved form ur's .after two i got call for ur airtel prepaid care they ask that why u can change our network, what the problem. i said all that service problem & voda service was good & they givi offer like net, callertune offer, then v to v 10 p &30p for other network for six months so i like to change.. they asked now ur call charges how much i said that a to a 30p & other network 40p suddently told that i give u offer to u that a to a 10p & other net 30p ,it will be activate within 24 hours & in future no problem with service & all. i said that ok i cannt change it & they give sms format to cancel port. i send mess & i got port cancellation mess on 2.3.11 time [11.08.11] from 202 after 24 hours i didnt got that offer so i call to 198 on 3rd march they answer my call ®ister my compaint[CMPRO[protected]] & the problem will be solve within 48 hours. still now not solve i call today at time between 10 to 11 they didnt pickup my call they sendi mess like*121# for knowi accout balance validity & offer & all i dont know that the hell they doing i m not regard for that service i call 10 to 20 times for my problem, they responded with recorded voice only, not pick up my call for one hour . u suggest me what to do............plz..
Airtel Prepaid — customer care responding my call
firstly they have deducted 25 rupees from my mobile then when i try call coustomer care they don't lodge my complan and they disconected my call after that what they have done i don't know, i am not able to connect coustomer careAirtel — not good customer care
Sir I am rajanikanta parida my Mobile No [protected] ,sir iam call received 3.04 to 4.59 this is No [protected] the duration of callplz call leasing your customer care asking about me, i am tell me now your Name but no Answar
Sir i am uses langese but i am educate
Namaste (jonathanarnold79),
This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 20 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (jonathanarnold79),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel Prepaid — customer care did not respond my call
there is a service activated on my phone. ph.no [protected].they are reducting my bal. unnecessary and not responding my calls.