[Resolved]  Airtel — Debiting amount from the account

Address:

Karnataka

Hi, I have activated DND on my phone but airtel still sends the message and started deducting amount from account without my notice. When i called the call center the representative was rude and harsh and rudely said that she will credit the account. When i asked for the supervisor, she said the supervisors are busy and will call me back me back in 2 hours but none called me back. I again called them after 2 days, the representative said someone from the technical department will call me back but none called me back. Its been more than a week i am trying to fix this issue but airtel is least bothered to resolve my issue. This is never the service i expected from airtel. My number is[protected].I sincerly will not recommend any of them to airtel because they just debit the money from the customer's account without even informing to the customers.