[Resolved] Airtel — Debiting my balance in the name of Hello tunes

rkpandiyan

from Salem, Tamil Nadu

Address:

Salem, Tamil Nadu

I have called to customer care due to wrong double debit of balance in my account. But they said its not wrong debit. Its not acceptable & also they said it is for song selection charge. Don't why they are taking monthly even it only renewed after 90 days. They have given Nodal CC number [[protected]] & informed me to contact that number. But the call is not connecting with that number. Please get me solution here. SR#[protected] My Number: [protected]

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Feb 7, 2017

Complaint marked as Resolved

Verified Support

Oct 18, 2013

Airtel Customer Care's response Namaste Mr. Pandiyan,

This is with reference to your post dated 17 Oct. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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