[Resolved] Airtel — Deduction of balance amount | |||
My mobile number is [protected]. Till yesterday my mobile balance was Rs. 73/-. Now it is showing zero balance. This amount is debited due to unknown reason. Request you to credit the same. Earlier I had same issue which gets resolved. Due to this resolution transaction from Aitel customer support my phone call amount is charged as this is being STD call. Request Airtel to Credit the debited amount. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Jan 23, 2013 Airtel Customer Care's response Namaste(mahsal1234), This is to inform you that your concern listed on 22 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 17, 2013 Airtel Customer Care's response Namaste(mahsal1234), This is to inform you that your concern listed 22 Jan. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non-contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste(mahsal1234), We would like to inform you that your concern listed 22 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com? Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 3 Comments | |||
Comments
Dear Sir,
I have Airtel SIM, having no. [protected]. Dear sir Airtel Company deducts my amount Rs. 22/- for internet without my any request for internet from my balance amount in SIM. Many times I tolled to customer care about this complain and Every times they reply that they will give my amount in 1 to 4 hrs. But till date I don't return my amount of Rs. 22/- I have many complain request reference no. (Having detail as below) received from customer care related with this particular complain.
Request reference no. :-
1. CMOUD[protected] DATE 25.05.2011
2. CBNRA[protected] DATE 24.05.2011
3. CMOUD[protected] DATE 19.05.2011
4. CBDMO[protected] DATE 12.05 2011
Pls. solve this problem and take any action, So that this type problem will not face any one like me.
Thanking you
Chhaterpal
Ambed kar vihar
P.o. jagadhri work shop
Yamuna nagar
Haryana
[protected]
Alt. no. [protected]
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I have Airtel SIM, having no. [protected]. Dear sir Airtel Company deducts my amount Rs. 22/- for internet without my any request for internet from my balance amount in SIM. Many times I tolled to customer care about this complain and Every times they reply that they will give my amount in 1 to 4 hrs. But till date I don't return my amount of Rs. 22/- I have many complain request reference no. (Having detail as below) received from customer care related with this particular complain.
Request reference no. :-
1. CMOUD[protected] DATE 25.05.2011
2. CBNRA[protected] DATE 24.05.2011
3. CMOUD[protected] DATE 19.05.2011
4. CBDMO[protected] DATE 12.05 2011
Pls. solve this problem and take any action, So that this type problem will not face any one like me.
Thanking you
Chhaterpal
Ambed kar vihar
P.o. jagadhri work shop
Yamuna nagar
Haryana
[protected]
Alt. no. [protected]
I'm Tejeshwar and I'm using Airtel Chennai prepaid SIM ([protected]). Recently, in mid-August, I'm receiving push messages containing Video Vogue everyday and whenever I receive them, Rs.10 is deducted from my balance. I haven't subscribed for Video Vogue services nor have I activated Airtel Live.
This is second time I'm facing this particular issue. They are unnecessarily deducting from my balance. Therefore, I request you to take appropriate action against them and refund my deducted amount.
This is second time I'm facing this particular issue. They are unnecessarily deducting from my balance. Therefore, I request you to take appropriate action against them and refund my deducted amount.
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