[Resolved]  Airtel — Number Deactivated

Address:West Delhi, Delhi

My name is Harbans Singh and my mobile number is [protected], Earler it was MTNL Number which were 6 years old. On 19th March i converted to Airtel through MNP. On 22nd April my Outgoing barred due to wrong ID submitted when i confirm with the shopkeeper he contacted the Distributor in Ramesh Nagar Mob No. ([protected]). He said that it was mistake of excecutive under him and he fired him for this mistake. Then he said that your number will be unbarred in 48 hrs and asked me to resubmit the documents on Airtel. I went to Tagore Garden for resubmitting the documents but the excecutive named Preeti deny to take the documents then i called the distributor then distributor gave me the number of Mr. Saurabh (TM) ([protected]) after a long fight from me and distributor Preeti took my documents and distributor said that he is going to mail the same concern to Higher Authority and give me two days time. On 25th when my number still not started i went to Distributor he said we are going to activate within 2 days. From that day till now i am calling to Customer Care Twice or Thrice a day, visiting to distributor every day, Calling to Mr. Saurabh four to six times per day and going to Airtel Tagore Garden everyday but same response we are working on it. Now my number has been barred completely. Somebody is saying that your number will not unbarred, somebody is saying it will unbarred on 31st May, somebody says we cannot help you contact your distributor.

Now please help me.
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Aug 13, 2020
Complaint marked as Resolved 
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. Problem Details are 1> Can't see balance by dailing *123# response is YOU ARE NOT A PREPAID SUBSCRIBER. 2> When I dial 123 response is YOUR NUMBER IS NOT REGISTERED.
no outgoing calls only incoming calls
happened after i recharged online.
hi
i raman dhiri of ludhiana owning mobile number [protected] of airtel since 5 years.
now suddenly they have deactivated my number without any prior notice.


i had submitted the proof again n again but their is no responce from their side.

kindly see through it so that i could be able to use my number agian;
in hope of early action
raman dhiri
ludhiana
I think they should hire the persons who serve tea as a employee. because the person sitting in airtel is worst then a sweaper
Yes i know from last 40 days i am hearing same thing from your side. Can you imagine how much financial lose i am facing right now. You cannot because you have not face same problem. I know that you will do your best but can someone make me sure that who will take action against the distributor, Mr. Saurabh (TM) ([protected]) and Ms. Preeti (Employee in Airtel Relationship Center, Tagore Garden). She is having too much Attitude problem she thinks herself as a relative of Bharti Mittal. Instead of raising the complaint against distributor she said we cannot do anything contact your distributor and near about 4 hours she argued with me and when i said i will take action against you she said "DO WHATEVER YOU WANT TO DO". Is this type of Customer Care Executive you have that is why i said hire the persons who serve tea as a Airtel employee.

Hope Now you will take action against everyone.
Thanks

Harjeet Singh
My alternate number is [protected] Address is 1c-139, Naamdhari Colony, Delhi - 110015
What you want to hear from me i gave my alternate number that is [protected], address is c-139, Naamdhari Colony, Delhi - 110015. you are replying me that my issue has been resolve but nobody tried to call me still my number is deactivated. Guys take your salary and enjoy because you are worse then from Government Employee atleast they work with less quantity but whatever they do they give 100% quality. you should observe from Government Employees. Airtel a poor company with poor employees.
My number [protected] was deactivated on 30th March 2012. I didnt get any message from Airtel telling it is going to deactivate. When i mailed customer care on 14th April 2012 they told me reasons for deactivation. I asked them to re genrate same number for me because i was using this number from last 4 years and i will incur great losses if same number is not given to me. To my surprise i was told number has been given to another customer. This is clear violation of TRAI regulation's. How a number can be re-cycled and given to another customer with in 14 days.
Dear Sir,

My airtel number is [protected], The number is Deactivate on 03/04/2013 as per airtel customer care, But i was not aware of that my number was deactivate and i recharge may number on 09/04/2013 and my balance reached INR 737.14. After 4-5 day of this recharge my number got deactivated.

I contact to customer care and they are telling that you have not make any calls last 90 days and i was agreed with him but i am recharging my mobile during these days many time so that my number should not close.

According to airtel Rule you have to make call/video call OR you have to recharge your number, I didn't make call as his services is not available in (Dubai) UAE but i have recharge my number many time but still they deactivate my number.

Sir, I please want to take strong action against them.

For your information this was happening second time with me.
Airtel has deactivated my postpaid mobile number without any reason.
On contacting customer care at 121 they have no clue of the issue.

They are not even able to trace the reason for deactivating a mobile number.

Hopeless network, hopeless customer care staff.

Fed up with airtel service provider...

contact number : [protected]
Hi,

My number [protected] is DEACTIVATED without giving any reason. i have enrolled from for my family plan for which my Parent number is [protected] on 7th Feb 2015, even after a month it was not done, so I have complained online. Against which I have been receiving calls from various AIRTEL agencies. Finally I have agreed to Mr. Prasad of Manshen Telecom. I have submitted all relevant documents online at [protected]@gmail.com. But to my surprise number [protected] has been deactivated without a valid on 26th March 15. Post which I have been asked to pay Rs 300/- as RE-ACTIVATION. I have agreed to do so. I was supposed to get SIM card home delivered on 28th March as communicated by Mr. Prasad of Manshen Telecom. Have waited till 6 pm, but i haven't received it, post which I have been calling Mr. Prasad on [protected], but in vain he is not receiving calls. Again I have complained online, none them has any clue whether its SAMBARAN GHOSH, VIJAYETA PRIYADARSHIN or MOHAMMED FAHEEMUDDIN. Since I have been using this number ([protected]) from past 7.5 years. I can't change it I have given to all my BUSINESS ASSOCIATE. I loosing my BUSINESS.I would be reachable on [protected]. But please punish Mr. Prasad [protected] for not attending calls.

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