[Resolved]  Airtel Digital T. V. Set Top Box — Digital T.V. disconnected

Sir,

My Customer I.D. No. is [protected]. I had purchased a Digital T.V. Set Top Box on 15th Jan, 2009 vide my Card of Rs.1750/- No. [protected] and Card Sl. No. [protected]. Initially company has credited the amount in some other account. After one week I have got the connection. Company has given 3 months subscription free. Now after that on 21st April, 2009 I have recharged my account with Rs.250/-, but company has disconnected my connection saying that my account is showing (-) balance i.e. Rs.1750/-. I am in strange that how my account is showing (-) Rs.1750/- and from that date i.e. 21.04.2009 my set is dead. I have registered complaint two times vide complaint no.656778 and 657111. They are saying that after some days your set will be connected. I am suffer WITHOUT MY FAULT as I had spent a large amount for my enjoyment but till the date of purchase I am in tention because of this.

I request you Sir, please solve my problem and clear my account so I have not suffer any problem in future.

Thanks,

Raj Kumar Chopra
66/6, Block 7, Govind Nagar,
Kanpur
Mob. [protected]