Airtel Digital TV — VERY RUDE EMPLOYEES

Address:

Bangalore, Karnataka

Without any complaint 1 digital engineer (Nmae - shibu) came to my home on 26th Mar 2011 and he said that he has to install HD so that i will be able to view more channels. He went to terrace and tried to repair something after which i got signal probem in my digital TV, he said he is not able to repair and he himself called to customer care and raised a complaint (Ref 6331087) and informed me that another engineer will be coming between 4 pm and 5 pm on the same day, when i asked his manager number he provided me a false number.I was waiting till 6 pm then i tried to call to his mobile several times but he didnt pick and later on he switched off his mobile. Then I called to [protected] (This number i got through msg when i raised a complaint with customer care) but a person named Sridhar was not able to understand either english or hindi and forcing me to speak in kannada . I gave the phone to my wife who knows to speak kannada. he start arguing with her and said he is not going to send an engineer today and we have to wait till tomorrow. And he also told her to teach me how to speak with the people. When my wife told that we dint request for any enginner then why did u send engineer to our home. He was very rude and said he is not aware of anything. My wife said will complaint to police for that he replied "you do what ever you want but i wont send the engineer today. Such a worst employee is working for airtel.