Airtel / Digital TV — Unable to view any chanels, since aug 26th

Hi,

Due to some error at Airtel backend, I am not able to view any chanel since 26th of Aug'09 and inspite of registering my complaint with Airtel customer care everyday, it is not being rectified.

Kindly help as i want to take this matter up.

My Airtel customer Id : [protected].
Name : Gaurav Kumar Singh.
Contact : [protected]
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AIRTEL DIGITAL TV — not able to view some of chanels

Dear sir,
I am Premal Lathiya
Digital TV Customer ID : [protected]
Registered Mobile Number : [protected]

I have added west-plus top up on 22 or 23/Sep/2009.
I am not able to view some of chanels like ETV Gujarati, ETV Marathi from that.
I have complained on your customer executives on same day. They have given me resolution date 25/Sep/2009.

I have called on that they told me that we have to take this complain again, and you may resolve your problem in some few days.

Now I want to refund my amount for same package as any cost. Note down both complain number as : 1103419 , 1113315

I am last time requesting you that resolve it as soon as possible otherwise I have to complain for this at Some Consumer forum or some your high authority.


Premal Lathiya (M.Sc. Computer)
Ahmedabad, India
Ph - +[protected]

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