Airtel Digital TV - PACKAGE IS NOT CHANGED
cppandya3877 on Oct 1, 2011
MY AIRTEL DIGITAL TV CUSTOMER ID IS 3007513907
MY CONTACT NO. IS 9925597130
COMPLAINT IS AS FOLLOWS
I GOT THREE MONTHS FREE ECONOMY FREE PACKAGE AT THE TIME OF
PURCHASE OF DIGITAL TV. WHICH IS EXPIRED ON 30-09-2011 SO
THAT I HAD RECHARGED WITH 175 AND GIVE THE REQUEST TO CHANGE
MY PACKAGE WITH VALUE SPORTS FROM 01-10-2011.BUT this effect
is given from 30-9-2011 and my free package channels is closed
so i will inform my vailidity of 30-9-2011 and give requet that
my package is change from 01-10-2011.
so my free package is started.But at 01-10-2011 my package is
not changed.When i call for that they told me that this package is
not changed for 1 month.
your senior Customer Executive Mr.Sameer told me that your package is changed
within 1 hour But my package is not changed.
Why should not give correct information by your customer executives.
please change my package to value sports as early as possible
and extend my validity on the basis of value sports
give me Favourable reply
my Mail id is firstname.lastname@example.org
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Airtel Digital TV - Non compliance of request made to look into the matter as to how the said digital tv is not receiving any channel
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