Airtel Digital TV — Automatic plan change periodic

Address:

Maharashtra

Dear Sir
I have Airtel digital TV in my Home
Customer Id is [protected]
my name is Prashant Walunj
Pune
Mob [protected]
since three months i am calling Customer Care
they are changing my plans automaticaly
they adds any top up movies to my account
i have called customer care about 20 - 30 times for change of plan
and they are not respoding
plz guide me in the same