[Resolved]  Airtel Digital TV — Not responsive on technical help

Address:Bangalore, Karnataka

My self satyadev - Holding airtel DTH connection with consumer ID : [protected].
Registered several compliants regarding low signal strength and not able to watch TC.
Apr[protected] for video problem - it got auto closed by them on apr 26 with out visting house.
May 25 -2013 [protected] which also auto closed on may 30th with out visting come
jun5 [protected] till now action from company side.
From last month no person from airtel visited to home to and did not resolve issue.
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Aug 14, 2020
Complaint marked as Resolved 
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AIRTEL DIGITAL TV — not get on

sometime airtel box light show green led but most of the times it shows red led .we are not able to see the tv programs from last 2 days if you can help us on phone my mobile no is [protected]

AIRTEL DIGITAL TV — Not Connected with TV

Dear Sir,
I am Chhaya Patel.
My Register ID [protected].
I am so much worry about your Service, B'coz from ladt 5 days i called many times on 12150, [protected], but every personal speak faluse to me... not getting right answer.

I m so much disatisfied wtih your service....
The real problem is The communication Between TV & Digital TV is not done, means on tV screen is Blank no any message or picture.

My complain No is-5026845.

I want to solve this problem as soon as possible.

I want to reback the money in add to next days means the money will run for 26th Jan 2011 but i request that pls add the money to next 5 or more days ( Boz still the problem is not sloved)


Give me reply with Positive Action....

i am waitimg for your reply......

Thanking you

Chhaya Patel
[protected]
Hi
I am anish I booked for an airtel DTH on 13-Jan-2011, and also I gave the full amount at the booking time. After 9 days they installed the Airtel DTH. But now they are not enabling the customer id. So we are not able to watch any programs. We contacted the area executives and they are also not responding now.
So kindly please take all your belongings (dish and setup box) from our home and return the 1750 amount ASAP. We are not interested to continue with your further service. Frankly this one is the utter waste service that I have ever seen. I am from Chennai, shollinganallur area.
I took the connection from the following agent
Jayam Enterprises
P.No. 16, D.No.5, Valechery Main Road, Rajakilpakkam, Chennai – 600 073.
So please do the necessary arrangements to clear our belongings from our home and return the amount.
Regards
Anish

Airtel DTH — Technical Fees

Respected Sir Madam

I have Airtel Dth and the customer Id [protected]. Due to some technical problem my dth is not working and when i filed the complaint at customer care and they are demanding Rs100/- for technical support.i just want to know why i will pay to them ??
Airtel in all respect just want to earn money. this my request to the concerned authority to check the whole matter..
thanking you
i got call from airtel dth and satisfied with their services.
Sir My Self Maulik Shah, I am Grand Son of Mr. Ramniklal G. Shah. My Customer Id is [protected].

We are sifted before 9 Days from Ahmedabad to Surat. We Disconnect our Airtel Digital Connection from Ahmedabad. We apply for Re-Connection in Surat on 4th June '2013 with complain No. 30922945 but No solution from the Company upto 8th June '2013. After I again Complain for same Problem and also mail to [protected]@in.airtel.com, [protected]@in.airtel.com, compliance.[protected]@bharti.in, [protected]@in.airtel.com, [protected]@bharti.in, [protected]@bharti.in (AT top Level). My connection was Re-Installed on 10th June '2013.

After Reinstallation of Connection it was shown my Balances go to negative with Error code No. 6 and at that time it is susspended but there are shown my balance is Rs.42.67/-. After this problem i post another complaint for that and up to till time my complaint is not solved. Higher management also not reply for my complaint and also customer care center aslo no proper reply and phone disconnect. My balances are also deducted day to day. i am totally helpless, I want to need your help.

Please Help me. I awaited your reply.
Namaste Satyadev,

Further to our discussion dated 10 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Satyadev,

We would like to inform you that your concern listed 10 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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