[Resolved]  Airtel Digital TV — Getting ERROR Message with Error Code 2

Address:

Kozhikode, Kerala

Hi,
I am Joseph John and my airtel digital tv id number is : [protected]

I have used this item around 6 months without any failure, after that we are getting these type of errors like
" Your inserted card is not a valid airtel view card.." , " Your card is not a valid TV card " etc.
I have called 3 times to customer care and they told me remove and reinsert the card and restart the setup box. I have tried and some times it will work. Now this error is getting in every time I switch on the TV.

Second time when I called them they told me they changing some settings here and send a message from your reg mobile with content HR. I have done this but not getting any results.

Third time I called and I told them I am going to replace with any other DTH service and they told me that your complaint is not registered here you can regiter the complaint here and if there is any problem in the View Card, the card that is inserted at the back side, it should be replaced and it will cost 350/- Rs . I told them ok I will pay the money if it is the problem of the card and registered the complaint.

After doing this , there is not getting any response regarding my complaint even after 2 days. So I realized that there is not a perfect complaint system for this airtel digital TV.

This complaint will help for the viewers who are planned to take the AIRTEL DIGITAL TV setup box.

Thanks
Joseph John