[Resolved]  Airtel Digital TV — irresponsible and attentive to complaints

Address:

Kanchipuram, Tamil Nadu

My customer id. no.[protected],
I made complaints about worst picture quality of airtel DTH with recorder bought on[protected] and as on date could not locate the problem by the technicians. so far i made more than 100 phone calls in( 11 days ) to the one Mr. Sambandhan, manager of chromepet area but of no use. His Mobile No :[protected].Now I could not see anything after spending nearly Rs,4000/=. They came today dated 21-4=2011 morning and tested dth set top box and said problem now is with dish antenna and said he will set it right in the evening and even after 3P.M. he has not turned up to our misery. we are now helpless for having gone for airtel dth. after 3P.M. to 7P.M. I made more than 35 calls to Mr. Sambandham and more than 40 calls to Mr. Kutty, the technician who came in the morning and his phon no. is.[protected].Further we lodged complaint with airtel DTH customer care and their complaint no. is 7218096.and they have asked to contact the same phone no. which is of mr.Sambandham who is not even bother to attend the calls.every time we called please view this link
( http://www.youtube.com/watch?v=fesphEBiqu4&feature=player_detailpage)

This is the picture we are getting in Airtel DTH