[Resolved] Airtel DSL + Landline — No attention on complaint for last three months | |
This complaint is against Airtel India - Delhi My Account No 14562554 Phone No[protected] - This phone was installed three months back. - At that time I requested for the number change - The number was changed two times by their own, without giving any information to me, - At last the no of my choice was allotted but that too was not informed. - For last two months or so I am not able to use this Phone, because whenever this no is dialled it gives a message like "This airtel no is temporarily out of service" - I have been complaining to the Call Centre number on regular intervals on the nos 121 or 4012345. But the problem is as it is till date. - On 26-06-09 I called the customer care and talked with Ms. DISHA. She assured me that within 24 hrs this will be done on the priority basis. The ticket No allotted to me was 21311628 - On 27-06-09 I again called the Customer care and talked with some executive. She transferred the call to Floor Super visor Mr Saurabh. - I requested him to issue me the last three month statement of my conversation with customer care thru email. He straight way refused and given me the no of Nodal Incharge Mr. Raj Kishore[protected] - And on this number nobody picks the phone or most of the time it is busy. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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