Comments
Today airtel dth customer care sent one service person for replacement of STB, but the box is old one(it was serviced box that already used by some other customer before) there are so many scratches, damages and bend in the top panel.
i have been facing the problem from the date of purchasing and the seller told me that it has one year warranty, but the service person came today told it has 6months warranty only and now u are in out of warranty and he said to recharge with Rs.750 amount.
Why they are cheating the customers for selling the failure products. On the date purchasing onwards i was not watching tv more than one hour why your service team not suggest to replace STB in the time of warranty period .Why they done simply resetting the box.
Kindly replace the new set top box immediately otherwise take back your useless set top box, i am not satisfying with airtel services.
Regards
Arun
[protected]
v.[protected]@yahoo.co.in
i have been facing the problem from the date of purchasing and the seller told me that it has one year warranty, but the service person came today told it has 6months warranty only and now u are in out of warranty and he said to recharge with Rs.750 amount.
Why they are cheating the customers for selling the failure products. On the date purchasing onwards i was not watching tv more than one hour why your service team not suggest to replace STB in the time of warranty period .Why they done simply resetting the box.
Kindly replace the new set top box immediately otherwise take back your useless set top box, i am not satisfying with airtel services.
Regards
Arun
[protected]
v.[protected]@yahoo.co.in
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Till now i have not received any suggestion for my compliant,
Regards
Arun