[Resolved] Airtel DTH HD — Package Not Activated

matdd1

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hello,

I purchased Airtel DTH HD Connection from Kaushik Enterprises on 08-Apr-11. i elected the South Value pack which has 151 channels +1 interactive Channel + 1 Reginal pack , and it cost me for a year Rs.3890.
but actually i am getting only 20 channels active. and many times i called my dealer and airtel customer care but i am getting feedback from them that " sir we will solve the problem in 2 hrs " since last four days no improvement.

the following request numbers are i rec'd from Airtel customer care...without solve the problem they are closing the request numbers

Details are :

Request # 1 : 6795737
Request # 2 : 6884711

My Details :

Cust ID # [protected]

Please solve the problem in 24 Hrs or i will sue against you...

Regards
Sivabalan S

+1 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

matdd1

from Mumbai, Maharashtra

Mr. Rakesh,

nice to hear from you...Now the total service has been stopped from the Airtel DTH. if i contact customer care i am not getting any good response...

could you please give me the contact number or e-mail so that i can communicate with you.

any have if my problem will not solved in another 2 days .. i am going to call media TV9 and infront of them i will burn the AIRTEL DTH dish as well as setup box on the road...etc.please consider this matter as serious and i am not kiddding...

i hope will get feedback from you soon...

Regards
Sivabalan S
+[protected]
E-Mail : [protected]@yahoo.co.in

matdd1

from Mumbai, Maharashtra

The problem has been solved...

Thanks a lot...
Sivabalan S