[Resolved]  Airtel — Excess bill cheating culture in Airtel

Address:

Gautam Buddha Nagar, Uttar Pradesh

Due to lot of dissatisfaction and cheating attitude of your representatives, I am forced to write you. That Airtel Services in Noida is more than worse.

Recently I have taken a connection No. [protected] on 30.01.2013 though Airtel Sector-58. After 3 days my services were stopped saying that some bill of 2 years back was due. I have shown all my emails and letter from Airtel showing that my full and final payment was already given in airtel. That time also, some representative came to my home gave me full and final payment letter and took cheque. That amount was credited in airtel account.

Now, when after some time when I have taken a new connection, they said we have disconnected your this connection because still some amount is reflected in our account, it is red tagged, etc.

I have a talk with Mr. Kunal phone number- [protected] , who apologies that we have verified our previous records and by mistake this are red flagged and due to that your line is temporary disconnected. You just pay some 270/- Rs. For your 3-4 days operational line charges, we promise within 4 hour it will be connected. Many times I told you send me some email, he said That I cannot send until you pay this outstanding 270/- . I was again cheated by Airtel people. When I called him, he gave call to some one else or maybe he cheated and name was also wrong.

If there was anything due at my part and it was red flagged or black listed..Why Airtel has given me new number/connection? Who will return my money that was taken for new connection? I have recorded voice of your representative and the number which is taken against airtel call centre at okhala-III new delhi, which can be produced in the court of law to prove that Airtel do cheating with its customer.

Still and I am getting messages and email for some more bill..you think one side it is disconnected another side sending bills..always Airtel does like this and after some time you people will say pay some more bill.

I appeal to all users that Never listen to any executive over phone get everything in writing from fixed email addresses.

Never get Airtel connection...

Sandhya N.