[Resolved] Airtel Ezmail — Airtel cheats with EZMail | |
Airtel Live includes a service called EZMail. I signed up for it and have been charged Rs. 50 per month. This service constantly times out and I have never been able to use it. I am unable to unsubscribe from it now. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
34 Comments | |
Comments
It true, Airtel has been deducting charges for services never used. Rs 200 was deducted from my account saying i had downloaded some games, which I never did. Later after a lot of emails and arguments with Customer care and Nodal officer only Rs 99 was refunded. Earlier also such deductions took place and nerver refunded.
Most of the services provided through Airtel Live doesnt work properly, I tried to use Airtel Messenger, Mobile Campus etc but most of the time they will give errors. Since last few months I am not able to surf net with Net on Phone Facility also. Most of the time it give 'Bad Gateway' error.
Complaining to Airtel Customer care or Nodal officer is of no use. Errors and complaints seldom get fixed.
Most of the services provided through Airtel Live doesnt work properly, I tried to use Airtel Messenger, Mobile Campus etc but most of the time they will give errors. Since last few months I am not able to surf net with Net on Phone Facility also. Most of the time it give 'Bad Gateway' error.
Complaining to Airtel Customer care or Nodal officer is of no use. Errors and complaints seldom get fixed.
I want to unscribe from ezmail text based service. I try to find out in airtel live my account to unscribe to ezmail but couldn't do it. My No. is [protected] & one more message comes from 54959 that your weekly subscription for ezmail is due on ... dt2008 itself. you will be charged rs 10. ever one week.
kindly unscribe all the discarded mail from my no. [protected]
kindly unscribe all the discarded mail from my no. [protected]
I Want to unscribe from ezmail text based service. I try to find out in airtel live my account to unscribe to ezmail but couldn't do it.My No. is [protected] & one more message comes from 54959 that your weekly sobscription for ezmail is due on 05.02.09 itself.you will be charged rs 30 every one week.kindly unscribe all the discarded mail from my no.[protected].
I am using Airtel prepaid since 2003 and I never subscribed for EZMail, Mobilemail services or Textbased services.recently I am being charged minimum Rs. 10/- per week without any prior information or courtsey calls to take my permission to deduct such amount., and this facility canot be removed from my mobile.I contacted Customer care.no response so please avoid AIRTEL
I want to unscribe from ezmail text based service. I try to find out in airtel live my account to unscribe to ezmail but it shows that I dont have active subscriptions. There's no such option o[censored]nsubscribe. On the other hand, Customer care executive every time claim the unsubscribe option should be there. My No. is [protected].
I want to unscribe from EZmai text based service.I try to find out in airtel live my account to unscribe to ezmail but couldn't do it.My no.is [protected] & one more message came from 54959 that u will be charge 50/- for one month subscription for ezmail is due on 07.03.09 itself.Kindly unscribe all the disarded mail from my no.
I am using Airtel prepaid since 2008 and I had subscribed for EZMail, Mobilemail services or Textbased services.recently I am being charged minimum Rs. 10/- per week without any prior information or courtsey calls to take my permission to deduct such amount., and this facility canot be removed from my mobile.I contacted Customer care.no response so please avoid AIRTEL .My airtel no is [protected]
yes, i do agree. i have been using airtel service since 2007 and i had suscribed for EZmail, (a mail service provided by AIRTEL LIVE) but i am un able to use it since long but i was constantly and i still face the same problem. RS 15 is deducted per week. i wish to unsubscribe from EZMAIL but unfortunately i am un able to do so.
i am unable to unsubcribe from EZmail.
If you know the process for unsubcribe plz mail me...
If you know the process for unsubcribe plz mail me...
dear sir.
i uttam kumar living at hostel in laxmi nagar, delhi. my problem whenever i recharge in my no.[protected].i get after some day that you have charged Rs10, 15.what happening with my number.who is doing these all.i don't want all this services so please unsubscribe all these service from my number.
through the column of your comment box i want to draw attention toward me
your faithfully
UTTAM KUMAR
BBA 2nd year.
i uttam kumar living at hostel in laxmi nagar, delhi. my problem whenever i recharge in my no.[protected].i get after some day that you have charged Rs10, 15.what happening with my number.who is doing these all.i don't want all this services so please unsubscribe all these service from my number.
through the column of your comment box i want to draw attention toward me
your faithfully
UTTAM KUMAR
BBA 2nd year.
I too have been charged for it.. no [protected]...
same coplainf regarding EZmail.
i am unable to unsubcribe from EZmail.
If you know the process for unsubcribe plz mail me...
If you know the process for unsubcribe plz mail me...
i am unable to unsubcribe from EZmail.
If you know the process for unsubcribe plz mail me... my no.is [protected]
If you know the process for unsubcribe plz mail me... my no.is [protected]
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At least, they can confirm by asking whether we have subscribed or used these services...
Airtel will lose its valuable customer with this kind of ignorance...
I wonder if there is any proper channel through which we can complaint about such things or Airtel itself is a game to all this...to take extra money from prepaid customers ...????