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Airtel |
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39 Reviews
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PiyushGupta2012
on Jun 12, 2012
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Fraud
Respected Sirs,
My airtel Broadband Connection no. 0184-4032840. I deposit an amount of re. 3300.00 against Receipt no. 10685 dt. 1-1-2011 PNS Telecom. But they disconnect my connection due to non payment. now they neglect this receipt & PNS telecom says our executive make fraud & we not liable for this receipt. we face problem & please guide me what i do. how i believe at any person
Piyush gupta
Gupta tech
13-14, Sector-8,
Urban Estate,
Karnal-132001
Mob: +919812167840
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 38 Comments |
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Complaint 01...
Hi,
I would like to know, is their any action take by AIRTEL/BHARTI to solve this issue? I called on 121, two times. But they couldnt give me any details, and even they didn try to help. Ones my complaint is register, you should follow me. But people from AIRTEL asked me to call me on 121, next day or in the morning. And whenever I make called very easly AIRTEL answer machine fool us, by saying press 1, 2, 3, ... for this and that service. And at they end we didnt get any result/detail.
Thanks
Amey Sheth..
till today i didnt received any reply..
Complaint 02..
>Hi,
>I am Amey Z.Sheth. First got airtel number, which suppose to have 20 days
>validity. But after three days card expired, then on request i got new
>number with ten days validity. And after few days on 25.07.06, my outgoing
>was blocked. On the same day in the evening around 8.00pm, i made last
>call to no. 02140250066. Which charge me around 10.00 Rs. At that time my
>balance was around 290.00 Rs. After that my out goin was blocked. On next
>day Airtel deducted huge amount, somewhere around 280.00 Rs. And my
>balance came to 8.50Rs. I dont know, but when out going is blocked, and i
>didnt make any out goin calls too, how can you cut balance from my
>account. Because of this i face some problem.
>I wont reply and action from your side on the same within two working
>days, or else I am moving to cosumer court.
>Tahnks,
Never go for AIRTEL connetion...
And till date they have deducted several time 25rs. from my account. Dont know for what?
Just sheet service.
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Hi
For past 3 days im asking airtel people to cancel my fixedline and broadband(0124-4252503), its in the name of M.R.Srinivasan.But nobody is giving me correct procedure to disconnect. They are fooling me by telling that my wife has asked them to retain the connection, its totally impossible b`coz she is out of station.
Next thing Airtel people are clever that they charge late payment fee though the bill is paid before the due and there are many hidden charges also.Im in the plan of 799 rental with 256kbps speed but they dont provide really that much only for two or three days after complaint they do.
So im really fed up of this and i want to move out.
My mobile number is:-9811983082
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To whomsoever it may concern,
I would like to file a case against Airtel for foul play and fraud which has been going on for about a month now. There are three incidents for which i have collected evidence to support my cause. Could you please guide me on what needs to be done next.
Thanking You,
Rakesh Krishnan H.
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I got my voucher activated with lifetime scheme{rs 99} and recharged it with Rs 100 topup.
I received sms's regarding confirmation of the above activities but after a day all the amount and activation was gone and it said that your sim card is not activated.
I consulted the shop<Sheetal Communications, D park, Rohtak 124001, haryana> but they are doing nothing.
I also consulted the Airtel's relationships manager of our region and he is also doing nothing.
Please Help
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Dear Sir,
I would like you to intervene as i am very upset by the way of working and customer service provided by Airtel.
I am an Airtel customer with a prepaid connection from past six years. Recently, on 19 th feb 2008 i received a call from a tele caller from airtel stating that being a vintage customer i`m being offered with a scheme wherein i would be charged with 30 paise for local Airtel to airtel calls and 50 paise on sms and calls to other numbers for which i will have to pay Rs.580/- towards subscription and the scheme would be activated within three hours of filling up the form and payment.I agreed to it and the executive visited my place on 23rd feb and asked me to fill up the enrollment form and collected the said amount from me.He also provided me with the contact number of the telecaller for further assistance.As the scheme was not activated i tried calling the numbers provided to me but the same is contactable.
Seeing this i forwarded the mail to their complaint redressal Email id but i received a reply on my reminder mail stating to visit the airtel relationship center for redressal.As instructed i visited the center but the executives out there refused to help and asked me to call their hotline number 999 from their ARC.I contacted them and a lady called Harshita attended me and was only reciting apology and refused to assist further.So i insisted to speak to their manager and Mr. Moshin came online. He too refused to provide me with the details of the numbers from which i received the call and advised me to go legally with the issue.
So i request you Sir, please intervene and help me resolve this issue and take strict action against this company as i suspect fraud due to following reasons:
1 - Disclosing the details of the customer to third party without consent of the customer, as the person called had all my details which i had provided with Airtel.
2 - The executive who visited had all the details i.e form, ID from airtel.
3 - The number from which i received the call is similar to the number from which i also receives voice recorded calls for the promotion of the new facility from airtel.
4 - Airtel, if was genuine and not a part of this fraud then would have definitely helped me in tracing the culprits who are disgracing the name of the company but instead they just tried to wave off by asking me to go legally and sowing their inability in taking action or providing the details of the number even though they had received many such complaints prior to mine.
I request you to take quick action against them and get me reverted with the amount i lost and an compensation for mental stress, wastage of time and money, due to their improper way of working and carelessness.
Details of the numbers from which they can trace the culprits which are alos provided to the manager Mr. moshin by me and other customers.
First call recived from:9004424703 from a telecaller named Ms.Dipti from Bhyander branch what was informed to me dated 19/02/2008, again on 21/02/2008 and 23/02/2008
Second call received from:9892993082 from the executive to verify the address, the number is sitll contactable but they are not picking up the phone.
Third numbers provided to me for assisstance which are now not contactable:9004485095 and 9967940692.
PLEASE ACTION FAST WHICH WOULD REDUCE FURTHER COMPLAINTS AS THEY MIGHT ALSO TRY THE SAME WITH OTHER CUSTOMERS.
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Dear sir
I am using Airtel mobile (prepaid) Recently (daily offer of the day*123*2# )at the time I have received a message from Airtel that is Megar star special movies Like rowdy alludu, gang leader Free RT, HT dail 5432124 at Rs.0 .. i called above number per minute they charged 6 rs its fraud statement.
finnaly I called them they were tell only download free but call charges apply its big fraud
please action to them
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Due to financial constraints and problematic FWP handset I lodged a request with the Airtel 121 helpline to have my 'FWP' Postpaid number 9810774058 converted into 'MOBILE' prepaid with the condition of retaining the same number, which they have been doing already for many of their customers as per the information given by their relationship center in Sector 12 Noida.
With rigorous follow ups with them in person at the relationship center In Noida, then over calls and over e-mails for the last more than 10 days I have not yet got resolution on my issue. Seek your kind intervention to help resolve my issue the soonest as with each passing day I am incurring their rental amount which I am unable to afford currently.
Look forward to your kind consideration and help.
Regards,
Ashu Bhat
9810774058
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Airtel tie-up with ICICI online Mobile Prepaid recharging is fraud, peoples stay away from online mobile recharges.
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I am a landline and Internet service user of Airtel.
I must say, in the pursuit of maximising their revenue from each subscriber Airtel has have fallen to the lowest of cheapster-tricks.
I want to ask the following from AIRTEL:
The Pc Secure antivirus, that you apparently provide to your subscriber is a big fraud. and it does make good money for you, doesn't it? Random, unspesific actions of your subscriber activate this service. Whether the antivirus software has actually been isntalled on the poor subscriber's system is not at all required for you to charge him the money. And you continue to do so, every month, till the person actually finds out the fraud and questions you back. But by then you have made enough from one customer! Isn't it you frauds?
How can you charge indefintely for a service that you have no proof is actually being used by your customer? Allocatino of activation key cannot be a reason for charging indefintely. And where in the cluster of your agreement with end-user does it mention that it is the subscriber's responsiblity to actually call you up and ask to de activate the service (whereas activation can happen without any actino of his!).
I as a cusomter of airtel want to know:
1. where is it mentioned that I will be ifnormed about this PS Secue antivurs activation? Even in the bill you cleverly hide it udner DSL Usage section.
2. How can you put a subscription service under that sectino? DSL is for digital Subscriber Line. a networking term. How is that related to Antivirus? specially when there is not data flowing from ur DSL regarding that service?
3. Why is the subscriber informed about this service in adequate detail? No one ever told me it is an antivirus. Everybody has an antivirus in their system. No one wants you stupid Pc Secure antivirus. If I were informed that an antivirus is being subscribed i would never have doen that. I feel cheated. Kindly explain whats your respone on this.
60 Rs, for me is the value for which Airtel is willing to cheat its customers. and I am preparing to take my complaint to consumer court and other platforms of consumer greiveances.
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Kind Attn : Mr Sanjay Bhutani
Hello.
My name is Sheryl Fernandes.
Please go through my letter as it is very urgent to catch this fraudster who is cheating people around.
My mobile number is 9820241258.
Thanks.
To 26/October/2009
The Manager
Bharti Airtel Ltd.
Mumbai
Hi.
My name is Sheryl Fernandes. I stay in Mumbai (Andheri – West).
A few days ago, I put an ad online for adoption of dogs (pups) and a person named Amit Kumar from Chandhigarh contacted me from mobile number +919502753848 (AIRTEL NUMBER).
He said he has a pug pup (free) for adoption and having shared more details asked me to pay Rs.3000/- as air/cargo charges for delivery of the pup to me, and I agreed to the same and made the payment today morning into his account holding name Mr. K Vijaya, in State Bank of India, Account number 10212202708 .
I waited quite long at the airport and was continuously calling this person, WHO NEVER ANSWERED MY CALL AGAIN.
As I visited my Bank again, the Manager informed me this account is in the name of Mr. K Narashima Reddy and K Vijaya.
I have made a Police complain and went to the SBI Bank, Goregaon (west) Mumbai where I deposited the cash into his account, and the Manager of the Bank has gone ahead and blocked his account.
The Police and the Bank Manager have asked me to contact as many people as I can to get details of this fraudster.
I would like your help for more information of this person as he is using an Airtel Mobile number.
I will be coming personally to your head office in Interface bldg, Malad Mumbai along with my papers of the Police complain and Bank Manager’s letter.
My mobile number is 9820241258. Please call me or email me at sheryl.f@rediffmail.com and let me know if you know this person who has cheated several others of money on the pretext of selling a dog to them.
He has contacted me through these email ids
goutham goutham = ggoutham9@gmail.com
amitkumar12341234@gmail.com
Waiting for your reply ASAP.
Thanks.
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I got the bloody connection 5 months back. I have asked them to disconnect my number. Those idiots said that there is some bloody safe custody mode, in which there will be no rental and we can activate if needed by paying Rs. 300 in advance for 3 months. But i started receiving bills saying that u need to pay even if you are in safe custody mode. This is a real fraud. I just want to sue those people.
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TWO DAYS BEFORE I HAVE GOT A MESSAGE THAT "RECHARGE RS.11 AND GET RS.7.97 AT THAT TIME AND AFTER 48 HOURS GET RS.7.03 AND 100 SMS FREE FOR 7 DAYS" I HAVEN'T GOT MY MONEY(RS.7.03) AND 100 MESSAGE . AFTER TALKING TO CUSTOMER CARE THEY CUT MY CALL IMMEDIATELY. IAM NOT SATISFIED WITH THEIR WORK ......... :-(
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I am absolutely frustrated by your AIRTEL SERVICES and thus writing to you being absolutely frustrated by the services. I disconnected the phone on 26th Aug 2010 by calling the Airtel complaint number and got a confirmation that my rent will be discontinued within a day.
The reason for disconnection was that someone was misusing my phone for the past three months and I was getting inflated bills. In fact in month of August- the phone did not work in my house for 20 days but was working in a neighbors’ house who was merrily using it- This was discovered by AIRTEL LINESMAN when he came to repair the phone after 20 complaints.
I AM SHOUTIING NOW AS I AM TOTTAL FED UP DEALING WITH AIRTEL OFFICERS “THUS I DECIDED TO DISCONNECT THE PHONE AND THE DAY I DISCONNECTED I PULLED OUT THE WIRES AND THREW THE INSTRUMENT OUT OF THE HOUSE- SO I CANNOT EVEN UNDERSTAND HOW I HAVE GOT THIS BILL FOR 589 RS FROM 26TH AUG TO 25TH SEP WHEN I STOPPED USING THE PHONE ON 26TH AUG – DAY OF DISCONNECTION.”
After this I have got hundreds of call for payment of this petty amount of 589 Rs. and now I have made it a point – I will not pay to make MR MITTALS COFFERS richer. If he becomes richer by a poor womans 589 rs please ask him to call me and I will pay him this petty amount to make him richer.
This is a TOTALLY FRAUDLENT BILL LIKE THE LAST 3 BILLS
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Dear Sir,
Here I just wanna to launch a complaint against Airtel Broadband regarding fraud. Actually some time before I sign up for a Broadband connection from http://www.airtel.in and after one weak I got a call from airtel, and one of their executive came at my house and took al my details & amount of Rs.1299. But now when I contact to Airtel Broadband , they told me that None of their executive visit me ever .
And I have been cheated !
But the thing is that When I sign up with Airtel Broadband .then how can be it possible that some other guy got information about me.
So, Dear Sir, please look into the matter and please help me out with some suitable steps !
I shall be very thankful to you for this .
With hope for justice
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I am using airtel prepaid service from 5 years and have been in delhi from previous 6 months.My no. is 8800336125. Airtel is activating different services without my request or permission and minusing my balance. They have activated 13 services on my no. 8800336125 from oct 2010 to until now. Every time when i call customer care they give unbelievable reasons for it. Most of the time they say, i have downloaded this services from gprs but funny thing is that my phone does not support gprs . I have contacted nodal officers 6 times ,but no help until now . When i ask the nearest recharge shop , they said it is happening with many customers and they are also victim of this . Please take this seriously , end this "dadagiri" of airtel and save us.
PRABHAT MEHTA
KATWARIA SARAI
NEW DELHI.
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I'm also facing the similar issue. I have sent mail to appellate.del@airtel.in and nodalofficer.del@airtel.in. Hope they will intervene to solve the issue. I'm looking for any contact details in TRAI where I can register complaint against airtel directly. If anybody knows such details please do share with us.
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Dear Concerd Person.
I hereby complained againt Mr. Amit having his mobile no. 9971060605 , I got
his reference thru cutomer care for installation of Broadband connection at
rohini.
he confirmed me all the details and took money of Rs. 1500 for installation
of Airtel broadband at my adress C-1/85 , Sec-5 rohini and promised me for
sucessfully installation of the same and issued me CAF no. 2631495 then he
changed it 2672760 and again changed it 2672788 by him and till date needful
not yet done and he also threated me and absued me that he will not install
the connection and also he will not refund the money.
Due to all this i got harrsed by him and lot of problems in my business.
after thousnad of follow-up with him finally he said that " JAB MERI MARJI
HOGI TAB MAIN LAGAUNGA AUR NAHI BHI LAGNAUGA JO UKHARNA HAI UKHAR LO".
Amit Kumar has done FRAUD with me by using the name of AIRTEL.
I requet you to please look into this matter and sort out the issue and take
action againt this kind of ppl who demolish the very trusted name of AIRTEL
Rakesh Kumar,
9212719459
--
Abhishek Gupta
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After seeing Rs.250 cash back (if purchased online) offer on airtel website i have decided to buy airtel d2h online. On 1st July at around 5.30 PM, I submitted my name and phone number details on airtel website to buy airtel d2h connection. After submitting the web page displayed a message saying an airtel representative will contact me shortly to help me purchase d2h connection. After sometime i got a call from a person (number: +911204087608) saying that he is an airtel representative and asked my email id and that he would send the details for making payment online. I got an email from lalit.g@virti-interactive.com and a link http://offers.connectindia.in/checkout.htm is mentioned as payment details. On 2nd July at around 11.30 AM i got a call from the same person and said he would help make the payment online. After a payment of Rs.1590 is done a payment reference number (3630442) was given. And i was told that the product will be delivered within 48 hours. But it was not delivered. I see a lot of fraud complaints against VRITI INTERACTIVE dated from 2010 and even before. WHY THE HELL NO ACTION IS BEING TAKEN AGAINST THESE FUCKING VRITI????? This is clear fraud. PLEASE FOR GOD SAKE, TAKE ACTION AGAINST THOSE BASTARTDS, THEY ARE LOOTING PEOPLE LIKE ANYTHING.
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I got the dth connection yesterday. But i need to clarify few things. Does airtel really have an online tie up with Vriti/Connectindia. I feel that, if i had not registered a complaint in this forum airtel would not have bothered to deliver my product. Airtel should see that its online partners are genuine and don't loot their customers.
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Hi !
I have recently shifted to Gurgaon from Delhi, one shifting to our new property , we wanted to have a land line connection , so an airtel representative name Mr. Chanden , with mobile number 9999797209, came to our place and filled in all forms and took Rs. 500 in cash, and said that this money is a scurity deposit, and will be adjusted in the next bill, since then nither i got the connection nor chanden came back to return the money, he said its Airtel who has to return the money, i am busy so i cant talk to you any more.
This is how Airtel sales staff earn money from consumers. Rs. 500 per person, and u know how many conncections Airtel has in Gurgaon.
Regards,
Vishal k Laroia
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