Comments
Bharti Airtel — FRAUDULENT ACT
I have requested the company to discontinue my mobile connection but the executive called me and ask the reason. The reason was charges. She requested me to continue the connection and opt for any other package. She offered me 998 yearly rental plan where she specially offered me CLIP free of cost. and now they are charging me for the CLIP. this is a fraud by the company with its subscribers. Strict action to be taken to stop this sort of action by the company. Please help me.Bharti Airtel Ltd. — Frauding to the Customer
Hi,I am very disappointed to say that bharti Airtel Ltd. is frauding to their customer.
Actually I requested for the broadband connection and gave the initial amount, after that they said to me Port is not available in your area. I agreed for this but when i asked my deposited amount they said that "Your amount will be tranfer within 9 days".
After that they gave me check with different name. when i again asked that the name printed on check is not valid. Then they said ok.. sir.. send me your ID proofs/documents via couriers/on spot in chennai.
I am really very upset for ongoing process again and again rather it was not my fault.
Big Shame on Bharti Airtel Ltd. .......
Thanks,
Saurabh Srivastava
Airtel — Deactivated my number without informing
Dear Sir,My Airtel mobile [protected] has been deactivated without any prior notice. I took this phone connection for usage by my mother during her travel to us and her return journey. I recharged with Rs. 3000/- approximately so that my mother should not suffer in her journey. But it is observed that the phone was deactivated and she could not use the phone during her return journey.
Airtel should have informed in advance before de-activation at least to my mail ID or alternate contact no., so that I should have made alternate arrangements to my mother, who sufferred a lot in her return journey.
When I contacted Airtel Customer Care, I was informed that it is the practice of the company. May be it is a rule of the company. But it is obligatory on the part of the company to inform in advance either by mail or thro' post before de-activating. When I inquired about the refund o[censored]n-utilized amount I was informed that it is the policy of the company not to refund the amount, which shows the attitude of the companies towards consumers. This shows how the consumers are being exploited in the guise of the policies.
I request for justification by arranging for refunding the unutilized amount in my above said mobile account.
Regards,
Jayakrishna
Bharti Airtel — Issue my airtel no. to someone else
Sub :- Airtel Sim Card Registration failed [protected] Prepaid (DELHI) Gandhi NagarDear Sir,
My airtel sim had lifetime validity. In May it just stopped working and the mobile status shown SIM CARD REGISTERATION FAILED.
It is my permanent no. for the last 7 years. All my contacts are on it.
I visited the airtel customer care office, Gandhi nagar, Delhi, they were told to call 999 from their help desk phone and there receiver told me that my mobile number has been deleted from their list and they cannot activate the no. as it is not used for long. But this no. has been allotted to someone else. How can you issue this phone no. to someone else I am a permanent user of yours.
What of the loss I had incurred as all my clients have that no?
Now a day’s airtel has introduced a new way of earning money. Once it sells a sim card to any customer with one to two year validity and within one month it takes back the no. and the sim card shows the message SIM CARD REGISTRATION FAILED. And after six months the same no. is again available for sale. Is this not a fraud to the customer? And when asked with customer care the same problem they say that nothing can be done. So, by which rule Airtel is selling the same no. to different customers within a span of one year when the no. is sold to one customer for one or two year?
Sir It is highly requested please allot my existing no. to me……
I will be highly obliged to you for this act of kindness and thanking you in anticipation…..
Thanking You.
Yours truly
Govil Surana
Ph :- [protected]
BHARTI AIR TEL — no email id and password
Delhi High in a land marking judgement has held that private telecoms company come within the ambit of consumers protection act and affected consumers can approach to Consumers Forum for their grievances. while a case was filed against Bharti Air Tel for not providing two email id and the password while giving broadband Internet connection. The Consumer Court did not entertain the complaint and State Commission in Delhi also refused to accept the complaint. However, Delhi HIGH Court on 6th Feb 2012 set aside the order of the State Commissioner directed the Consumer Court to decide the matter on merit. This is grate relief to consumers across country.regards
JK MITTAL
FOR DETAILS CONTACT [protected]@bol.net.in
Namaste Mr. Kumar,
Our sincere apologies for the inconvenience caused to you, we will get in touch with you on priority to address your concern.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Our sincere apologies for the inconvenience caused to you, we will get in touch with you on priority to address your concern.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaster Mr. Airtel,
I don't undertsand meaning of just apologies and showing your emotion over here. DO THIS REALLY MEAN IT?
4 days are over i have not got any response.
PLEASE STOP updating your response wtih FAKE COMMITMENT. I have posted here to keep our people well informed about your services.
Atleast, for last 3 week, i was able to make your 4 customer coverted from Airtel ro Vodafone.
- Jitendra
I don't undertsand meaning of just apologies and showing your emotion over here. DO THIS REALLY MEAN IT?
4 days are over i have not got any response.
PLEASE STOP updating your response wtih FAKE COMMITMENT. I have posted here to keep our people well informed about your services.
Atleast, for last 3 week, i was able to make your 4 customer coverted from Airtel ro Vodafone.
- Jitendra
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Airtel — number not yet started
my airtel number(maharashtra) [protected] was suddenly barred from making outgoing or recieving incoming calls for document unverification several days ago.though i submitted all the required document such as driving license and all other identities for verification purpose many times, still airtel is harrasing me and not starting services on my number.
kindly take some urgent action on this!
thanks
Abhishek rajendra kumar ram