[Resolved]  Airtel — Prepaid Recharge Online (mCheck)

Address:Kutch, Gujarat

Hi,
I just want to recharge my prepaid moible online.(Prepaid - Gujarat - 98986*****)
However, your newly introduced way for easy recharging (MChek) is stopping me to go ahead and recharge my mobile.

sometime it beautifully says that my card details are incorrect, sometimes it says that iternational cards can not be used (FYI - I am still in india from birth and no other country has issued any card to me. Hope I had one) and sometimes it asks me to enter new ipins.

I have tried using 2 debit cards of very reputed banks (ofcourse Indian banks), but all in vain. You intelligent easy to recharge system just doesn't work at ALL.

I must say it is the hardest way which you guys have introduced without checking that this works or doesnt works. For the sake of the world , can you guys just fix this, so that I can recharge my mobile online.

Can't I just recharge using net banking or something else.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Atleast, now you guys can learn something form vodafone.in site to recharge the prepaid accounts easily.
Please learn that "USABILITY", "EASE O[censored]SE", "SIMPLICITY" & utmost all "CORRECTNESS" like few things must be pe present in your system.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information