[Resolved]  Airtel — 3G speed less than 100 kbps

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I got call from one of your executives.

I just want to update my info. as I use Airtel sim in usb modem so cant get your calls (of course one can listen falls ring tones.) So please contact me further on 91 [protected] or email.

Thank you
Peeyush Kumar

Wow, what a customer care, now speed is between 30 - 50 (avg 46.8) kbps all the times.
Great support from airtel presence. Yes you presence but just to misguide users and nothing else.
Even after 24 hours of you reply, nothing happened except speed gone to worst.
Thank yo for this blunder(full) support.
I am gonna switch back to BSNL if no one will reply from airtel within 24 hrs and will tell exact time resolve it.

BEST OF LUCK AIRTEL FOR THIS LOOTING 3G SERVICE.

Dear Airtel,
I appreciate your efforts towards my complaint, however I am not satisfied the your tech-team abilities to solve my problem as its 1 week already and there is no any acceptable reply from your side. Here are some proofs :

I contacted 198 to know the progress regarding my complaint

1). Thank you for contacting Airtel. Your request reference number is CBDOV[protected]. Simplify Life! Just Dial *121# to get instant account inform

The guy from Airtel told me that I should talk on 121.
On 121,

2). Thank you for contacting Airtel. If you are satisfied with the last interaction you had with Sanjeev, Reply to 876(toll free), with YES or NO

The guy asked me many questions same as I have already given with my complaint (just to bother me so I should cut the call) but after a long conversation I managed to get my call transferred to senior department. The senior department was more NOOB than the junior department and helped me no way except given an another n0 12118 to contact.

Ok, I contacted 12118 then,

3).Thank you for contacting Airtel. Your request reference number is C3GSP[protected]. Simplify Life! Just Dial *121# to get instant account inform

This guy showed some sympathy and then said to contact me on 121.

WHAT THE HELL IS GOING ON?

Airtel must understand that consumers are not puppets, they can play with tyeing a connection-rope. The whole airtel customer care is making me fool and just trying to get my call cut anyhow as you its clear.

I HAVE NOT EXPECTED THIS FROM BHARTI TELEVENTURES, IF MAJOR PLAYERS WILL BEHAVE LIKE THIS, SURE WE GONNA SWITCH TO NEW PLAYERS SOON.

Regards,
Peeyush Kumar

Dear Airtel,

I am still waiting for an update from your side. As you can see in my post I have already contacted you more than enough and got nothing. Do you call it "customer care" ?.
Amazed and frustrated I am with no hope for help from your side.

Thank you
Peeyush Kumar

Dear Airtel,

A very dis-appointing behavior from your side has left me with no option except to go back to BSNL.
BEST OF LUCK FOR YOUR LOOTING 3G SERVICE.

Thank you
Peeyush Kumar

Resolved? Man you really need to check it on my premises without saying false things. Issue is same n even worst.

Thanks

MY NAME IS SAJI, ALSO I BUY A AIRTEL 3G NETSETTER IN ONE MONTH BACK, I HAVE 98%SIGNAL STRENGTH IN THE DEVICE AND EDGE NET WORK IS AVAILABLE.BUT I GET THE SPEED IS "BELLOW 10kb"DO YOU KNOW, HOW MUCH TIME REQUEST TO CUSTOMER CARE .NONE ENGINEERS ARE MIND MY PROBLEM...BUT I HAVE NO MONEY FOR BUY ANOTHER CONNECTION NET SETTER, SO NOBODY BUY THE AIRTEL NETSETTER...
FROM-KERALA, KOLLAM, [protected]

yess i agree with piyush
cz i have also purchased 3g sim of airtel and paid Rs 950 for 1 month pack...but most often i get worst speed...
if this will occur again and again then i m going to switch some other net service providers. and yess! one more thing i will suggest all of my emplyees
not to avail airtel services..never and never again.
Airtel is making us fool by doing false promises.

saying 3G and giving signal of less than 100 or 150 bps ridiculous, I am suffering in this connection. most of the time signal strength is good but data received is very very low to even open google mail page

not satisfied

Hi, i was satisfied with airtel, and at last they showed me the worst part.
Few days back my 3g sim started acting like 2g lol, 100kbps is d/l and u/l speed.
Now, i have tried to contact customer care, same thing is happening, they give other no, other give some other no, some other give other no, vice versa. Tired. Will stop the 5+ year old connection as 3g support tech team is the worst and i can bet they even don't know what is 3g and is its purpose.

Very NOOB 3G support, train your noobs Airtel.
Pissed off and pooped up.