[Resolved] Airtel Government SIM Card — refill service of full talk time suddenly closed | |
I am airtel government sim card holders, airtel people at the time of giving the government card, told it would be required to refill the card and you would get full talk time on the recharge coupon, without any validity of days. the scheme was in active since 2007. suddenly the airtel people have stopped the scheme of full talk time recharge 5 days back. It is their tendency, to first lure the people by telling it is lucrative and once the sim card is taken, to disconnect the scheme. It is unfair on the part of the airtel. i.eBharati communications to cheat the people. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
Air tel with great difficulty gives Govt Card and suddenly has withdrawn the same. Further, when validity expires and the gullible customer recharges incl validity extension smartly changes the scheme automatically and the customer is helpless. In the era of technology overtaking everything and airtel also to voo the customer has adopted the same WHY AN SMS IS NOT SENT SEEKING CONFIRMATION FROM CUSTOMER THAT THE SCHEME WILL CHANGE DUE TO SUCH RECHARGE SOUGHT BY THE CUSTOMER AND SEEK AUTO REPLY.
IS TELECOM REGULATORY AUTHORITY NOT SUPPOSED TO INTERVENE AND STOP THIS LOOTING BY SUNIL MITTAL AND CO
IS TELECOM REGULATORY AUTHORITY NOT SUPPOSED TO INTERVENE AND STOP THIS LOOTING BY SUNIL MITTAL AND CO
i absolutely agree with mr Ramdas...infact we all had taken the card considering so many benefits and none of them are available.
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Govt — talktime balnce information
My no [protected] prepaid connection .Since last 15 days i am not getting the balance information after making calls as well as topping up twice with sufficient amount .Now it is in roaming . I can make calls till the sufficient balance but i could not get the info after call ending are service request with *212#.I could not contact your customer care service executive on no[protected] because the call is kept in waiting for hours all the time and no one is responding to my calls after properly guiding through your ivrs system.
It is happening every time and puting me in waiting with your service voice prompts only. So it is wasting of our time and nessary services are not getting by your customer executives who has to recive the calls.
Finally request to update the balance talktime of my prepaid acoount and activate the balance amount services and inform me
My e mail adress : [protected]@ymail.com