Airtel GPRS — DEDUCTION FOR FREE AIRTEL GPRS UPTO 2 GB FOR 6 MONTHS ALONG WITH NOKIA C3 MOBILE.

Address:

Mumbai City, Maharashtra

I am working in ICIC Bank & using Airtel mobile no.90019133.I have been
charged Rs.1359.76 on my mobile Bill for the period from 02/12/2010 to
01/01/2011 & Rs.637.25 for the period from 02/01/2011 to 01/02/2011 in
which I have not been provided waiver for GPRS charges.The GPRS was
offered to me free of cost for 2GB download per month for 6 months when
I purchased my New Nokia C3 mobile.I was told that if you have an Airtel
connection,the same would be offered free of cost since Nokia is having
a tie up with Airtel.But,I was shocked to see the GPRS charges being
levied to me & deducted from my Salary account inspite of my usage of
the same well within 2GB.In fact it is not even 1GB.I have also raised a
complain to Airtel Customer Care whose Service Request No. is 36126840 & they have sent an sms stating that they will revert back by 7th Mar'11.