Airtel — GPRS - Worst customer care service
Dinesh.G.S on May 30, 2012
I, Dinesh.G.S from Kerala, TVM has activated GPRS in 24th May on following Airtel number +91 9995567788. On 25th my balance reached to zero, then I had realised that money for GPRS is deducting from main balance not from offer balance. Regarding the same I contacted customer care no 198 but I got strange response from different people. May I ask you one question, as a customer what about my lost amount?
Kindly verify the usage log file for 24th and 25th May.
A reliable replay from you in the earliest will be appreciated.
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+91 96 63 39XXXX
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
Airtel - excess deduction of Rs,249/- as monthly GPRS rental from my prepaid account. Mob No.9955343727
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