[Resolved]  Airtel — 3G NOT ACT BUT AMOUNT DEDUCTED

Address:Gautam Buddha Nagar, Uttar Pradesh

COMPLAINT NO-C3GSP-[protected]

AIRTEL 3G - NOT USE:NOT ACTIVATED BUT AMT RS 99 DEDUCT

I am struggling to get to activate 3G signals in my (Mobile No. [protected]) I have request to activate 3G on 29 Aug 2011 but the amount Rs 99/- is less from my balance and i don't get 3G signals. Do you think is this FUNNY? I made many calls to the customer care number...BUT no one is helped me to get activated the 3g connection. Its all about change in system in terms of CUSTOMER RELATIONSHIP. Now a days no one bothered to take care customer complaints as like earlier. I can not see any senior people/representatives to handle the calls in their major offices in DELHI NCR. As a customer dont have any option to satisfy with their calls. I have four mobiles using airtel number .I shall wait for 9 SEP 2011 if the problem still exists i shall shift to other service provider
Please do needful.

Regards
Mohd Umar Saifi
+91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — Amount Deductions for 3G users. Don't use AIRTEL 3G

Hi,

I am using Airtel number. On Jan-25th i was activated the Airtel 3G service.
i brought the R.s 100 pack with 100mb free plan.

It went fine till Feb-23rd and the balance is 10mb reaming before 24th.

I have browsing 30mins on 24th morning and they charged the 300mb with cost of R.s:350

for this raised the complaint but no use for me. Later i came to know some of my frineds also faced the same problem.They charged 3G services rates with out using 3G hand set.

I believe this is one more 3G telecommunication SCAM from India.

Please can some one help me on this.
WOULD YOU KINDLY TELL ME THAT HOW MUCH TIME YOU TAKE TO SOLVE A SIMPLE PROBLEM..

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