Airtel Complaints & Reviews

Airtel Prepaid — Poor services

Dear Mr. sunil Mittal,

I am neha saxena this side, i am using your airtel connection from more than four years.Trust me when i have started using this airtel prepaid i was a very happy customer..but i am so sorry to say that now your company's services are going worst..your competitors are rising up and Bharti is going down.

I am taking thsi pain to writing thsi letter to you becos no body at airtel is able to solve my problem,n i find you to be the most skilled person in Bharti.

Now my main peoblem which i am facing from last four month with your airtel is missed call alert services.Every month Rs.15 is deducting from my account..but still giving you my full support, i am not getting a single services of this missed call alert.than my question is for what i am paying ..I have registerd my compalaint 15 or more times..but you team is not able to solve my problem.Its more than 03 months, i am compalining about my missed call alert services, but nthing is happening.Every time i heard only one thing..sorry for the inconvienace you problem will be solved within 48 Hrs..i dont know when this 48 hrs. will b completed..is it take 3 months to complete 48 Hrs...One of Floor senior had told me this time i will forward your complain to the technicial head, bt i am still sorry even he is not able to solve the problem,what kind of people you hired, i am really suprised..

My only concern is somehow a bad image of airtel prepaid is creating in my mind...this is not the matter of One customer which you will lost very soon..Bt as you know..One unsatisfied customer may spoil your other or prospective customers.

Please give special comsideration to this....

Thanks & regards
Neha

dear sir,
i regret to say that my connection [protected] has been disconnected and the surprising factor is that this is being done for the second time without any prior information or reason. as for 121 is concerned it much of making a fool of the subscriber rather than rendering proper service. could you pls let me know how would a customer lodge complaint if the service no: does not respond, on to that your local spots are unable to answer the quiries, it seems that airtel is now more concerned in selling and not providing after sale service. this mail is being when your services have really taken me for a ride. do take the matter seriously
deepak kumar

dear sir,
i regret to say that my connection [protected] has been disconnected and the surprising factor is that this is being done for the second time without any prior information or reason. as for 121 is concerned it much of making a fool of the subscriber rather than rendering proper service. could you pls let me know how would a customer lodge complaint if the service no: does not respond, on to that your local spots are unable to answer the quiries, it seems that airtel is now more concerned in selling and not providing after sale service. this mail is being when your services have really taken me for a ride. do take the matter seriously
deepak kumar

Airtel Prepaid — POOR SERVICE

DEAR SIR'S


WE ARE MAJOR CONSUMER OF ARTEL BHARTI IN OUR REGION BUT IN THAT LOCATION FACING A PROBLEM OF POOR SERVICE IN THE AREA AS MENTIONED BELOW

AT: RAJWEL
POST: SHIRSHI
TAL:KHED
DIST:RATNAGIRI
MAHARASHTRA

THERE ARE THOUSANDS OF CONSUMER IN THE SAID LOCATION BUT DUE TO LACK OF SERVICE TOWERS UNABLE TO GET THE BETTER SERVICES FROM AIRTEL MAHARASHTRA

YOUR IMMEDIATE ACTION IN THIS REGARD WILL BE HIGHLY APPPRECIATED

Net work not getting net work after Dadar and would not make or receive calls torough out the day.

my Airtel Number [protected] m live in pingore Haryana But belong to a Karnal Haryana m USe this Connection 5-6 year but 3 ya 4 year airtel service very goood but 5-6 year airtel service vaery poor Airtel company private ya Govt ???? may be Govt MY hello tune problem and *123# and *121# Not work BUt y m calling coustmore care say 24 hous ya 4 day'a ya 4 hous but no resul;t is 0Zero But y ???/ u say Airtel Serrvie ??????Poor

i got message from airtel (6787)at 10:15 am on 19/aug/08 that thanks for downloading laal dupatta as ur hello tune and deducted my balance.but my this tune is already existing since 2nd week of july and i haven't downloaded it again i don't know why airtel has done this to me. such things happens with me earlier in past.airtel changed my hellotune in the past, subscribes mobile radio for me, for these two things i haven't requested to them but than also tey gave me these two services unnessecarily and deducted my balance. this shows greedy behavior of airtel and their poor response. well i m not navneet who will plan, rather i go straight to consumer forum and complaint about ur careless and greedy behaviour. and let me mind u my real uncle is head manager of dainik bhaskar media and firstly i will expose u through daily newspaper.so please its an humble request from me that solve my problem as quickly as possible.

my mobile no. is [protected]

I got an airtel prepaid connection this month. Its number is [protected] and sim number is[protected]-1133. The moment I purchased the sim, they started my connection and I was enjoying the facility. But 4 days before they stopped my incoming call and after very next day they stopped my outgoing facility too. I was asked to submit my documents again, as I was told that due to negative verification they have stopped my services. I submitted my documents again at their Sahara Mall Office in Gurgaon on 20th August 2008 at 1:30 p.m. with ticket number [protected]. But, still my calling is barred.

i stay in banglore and while i was coming 2 m home town inorder 2 reduce the std rates i got a recharge done on my ASA STD VOICE BAL RS 222 and i got the talktime 4r RS 333 but since then whenever i made an std call the voice bal reduced only once with RS 332 and after that my std balance was reducing 4rm my current balance which was RS 165. I have been unable 2 make or recieve any calls or send messages .AND when i got a recharge done again the amount of recharge increased the voice bal to RS665. i have been making complains regularly and have not got any reply . this is a horrible situation as i have not attended 2 a lot of imp phone calls. i think i should take this complain to the consumer forum if no action is taken.this was not expected from airtel.

i have prepaid mob connrction no is [protected] due to some unknown reason it has been disconected. please reconnect it thanks.

Plz send me the IP address for activating GPRS in my handset as it requires manual settings. My handset is WAP enabled and require IP address of the server in the format <000.000.000.000>
Plz do the needful help...my mobile no. is [protected]

Respected sir,


I Myself Mr. Amol Dharma Kshirsagar, Airtel`s prepaid customer I have been availing Airtels valued service since Aug 2008 on mobile no +91-[protected] which comes under scheme named “Mobile compus pack”, I am from pune (Maharashtra)

Actually, I never wished to write a complaint letter to well reputed & established entity who really gives a wonderful service with great effort in every respect along with all possible facilities.

But, this is how may complaint incident started, from last few days I was suspicious about call charges so i thought to check out whether I have been charged correctly or not ? on12th Dec 2008 as per my mobile clock timing I called on an Airtel mobile no +91-[protected] at exact 3.54 pm means At beginning of 55th minutes and completed conversation at exact 3.57 pm means at starting of 58th minutes therefore sum comes like this (58-55=3) total three minutes were utilized by me but got charged by Rs 4/- for which i must have been charged only Rs 3/- in respect of scheme selected .it was really very embarrassing situation when someone make fool where you trust most for money and service.

Therefore, I immediately called Airtel customer care service no.121, where I spoke to a male CCE on my first call who treated me very rudely, arrogantly on the queries related charges, after deep explanation on issue I convinced him and then he replied that it usually happens by mistook and we would soon credit my Airtel account by Rs 1/- now you tell me, how it can be a satisfactory response, still he kept arguing on issue without being positive to fact & cut the line using vague language.

Afterwards I had to call again, to know real matter, this time a female CCE was on line, I gave her my mobile number and explained what happened, on reply she said that you called earlier and Rs 1/- had been refunded to your account and rest Rs 2.50/- would be credited soon for last extra cut charges and this is what update I could see in your Account on screen at the moment then I thanked her for action taken and heartily requested to convey this call charges query to senior authority so that they could take necessary steps and she agreed and we closed conversation by greeting each other, this time all went fine.

But nothing stopped at this point, again I started to receive SMS on my mobile on same day(12th Dec2008) around 6.08 pm to till 8.14 pm by Airtel, in that particular time altogether I received 5 (five) SMS which shows that I have activated following services


SMS 1(Airtel) –missed call alert plus is now active on your mobile received alerts when ur mobile is switched off, not reachable, to deactivate sms MCANO 501

SMS 2- ([protected])- congratulation on subscribing to the on demand service you have been charged Rs 30/- for 30mins of your favorite music for 30 days, to unsubscribe call 54321300

SMS[protected] –congratulation your MCA plus service has been successfully charged Rs 15/-on 12-12 Enjoy the Airtel service, to deactivate sms MCANO to 501.

SMS[protected]congratulation for starting Hello tunes (HT), subscription charges are Rs 30/- month stop HT by calling[protected], toll free,

SMS[protected]thank you for downloading “bhains ki pappi” as your hello tune, dail 543211 for the latest hello tunes (call charges Rs 3/-mins)

Now I don’t understand what kind of reply Airtel expect from me to say for service which I didn’t ask to active or asked any one to get activated and for which Airtel has already charged me Rs 75/- now there is negative balance Rs (-) 15.17 INR, I don’t want to be a victim for all charges .

I am terrifically suffering for all unwanted service provided by Airtel and charging me a lot, I request “Airtel Higher Authority” to look into matter and solve my extra calling charges, and balance related queries at earliest


Please do the needful

Awaiting for your positive reply and action


Regards,

Amol D Kshirsagar
Mob +91-[protected]
pune

TO,
AIRTEL

TODAY DT:28/01/09 MORNING AGAIN 9.00AM ONE STOTRAS SONG PLAY NO IS ([protected])& 11.00AM I RECEIVE MESSAGE RS. 1/- CUT IN MY TOTAL BALANCE TODAY, SO I DON’T WANT THIS FACILITY, I AGAIN & REQUEST YOU TO CLOSE THIS OR CANCEL IT IMMIDIATELY

GIVE REPLY ON MY MOBILE OR EMAIL ME :- [protected]@rediffmail.com

MISS. JYOTSNA RANE (MOB:[protected]

I have been calling Airtel for the last 15 days for one small query, i.e. my mobile no.[protected] is not been able to send a sms to 5667711(special short code number). Everyday, i am calling customer care & getting a same reply i.e. your query will be solved within 24 hrs. I have spoken to 3 different incharge of your customer care department. The reply is that the issue would be sorted out within 9 working hrs. I have been made to wait for 30 odd mins several times keeping me on hold. I just can not understand this. Please refer the below communications received from customer care number 121.

Date of receiving Request referance number
communication
21.01.2009 [protected]
23.01.2009 [protected]
27.01.2009 [protected]

Even after receiving so many referance number, the primary issue is still remains. I wonder how airtel can not solve this tiny issue & taking so long. Also, check from my mobile record, who all are there who attended my call in customer care. Making false promise is in what they are expert.

Dear Mr. sunil Mittal,

i can job on custome care with in 2 years but that i am surching for job plz give me job on u com.

reply me

Thanks & regards
Naman Pandey

[protected]
[protected]

Airtel Prepaid — Bad Customer Service

The AIRTEL prepaid customer service is the worst customer service i have come across. They do not reply proerly to our queries and their solutions are not satisfactory. Moreover they disconnect the call half way when we are complaining. We request you to take stern action against them.

VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

It mobile no [protected] kis bat ke pase kate last 30 march ko kya app mujhe bata sakte hai costumer care pe complan karne pe usne refund karne ka promise kiya airtell ka folt bataya or pase refund karne ki bat kahi lekn abhi tak uska koi bani fit nahi hua or ab nahi koi phone recive karta hai

my grand father mobil no. [protected] Can i know last incoming and out going call deateals and last 21 march to 5 appril and last 30 march lost 60/- rup. to nothing do plz tell me why are u cut off 60/- rup. from it mobil.no plz sen d me...

I am really get [censored]ed up by this airtel why should i pay from my pocket, , , no complaints centre nos proper only offers and offer


where shall i complaint, , why should i put my mind i a not able to recharge my voucher top up card, ,
no customer care, no complaints, , its hell in Indian democracy, , with this [censored]ing services .

where i shall approach no guess nothing given ever to customer, , i dont ant to stand in lines for small complaints, ,
[censored] the services ...

my no prepaid bhopal, i will sue this nonsense mittal or what for same i have complaint but no one listening no cc no.

Repected Sir

Sub: sms problem([protected])

Prabhat Kumar [send email]
VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

Sir;
I had taken a new airtel connection on 3rd of april mob no; [protected] and submitted my documents on same day .after3 days of taking this card address varification was done by your personnals . My services were started on 11th of April and again deactivated on 28th of april saying that my documents are rejected for some reasons. I called costomer care for returning of my self assested documents with photo. which is denied by your people. Before taking any actoin from my side i wanted to bring to your notice some points which if i can get some favourable answers .from you.
(1) If your costomer care not received my documents why the varification was done on my alternate no which was mentioned on Enrolement form.
(2) If my documents were rejected why the services were started on 11th of april. when the varification was done on 7th of april.
(3) without any documents why and how you can provide services for more than 15 days on a blank card.

i would like to know from your side within a time period of 7 days.
kindly look in to the matter.

regards

Avid Prasanna F

Name: SATHISH KUMAR C
Mob No: [protected]

Dear Respected Sir,

I am Sathish Kumar. C, I am loyal Customer of Airtel Prepaid Connection, We have been using Your Airtel Service from Last 5 to 6 Years, and I am very upset with Service Provided by Airtel Prepaid Customer Service. I would like to explain the Complete Issue, Which is being happening from Last Saturday (18th July 2009).

I received a message from on 18th July 2009, Regarding Rs.149/- Tariff Plan, The SMS says, that I will get 100 Talk time & 50 Ps to A-A, 60 Ps to Airtel to other mobiles. 1 year Validity Period, & 2Ps for 100 SMS, so I recharged at 12:15 pm, as per SMS, after the recharge, the TT is only Rs 50.

I have 3 Issues with your Service, There are:

1. Rs.50 after 48 Hrs.

2. First Minute of the day will be charged Re.1/-

3. First Minute of the day of Airtel Call will be charged Re.1/- & also First Minute of the day Non - Airtel Call will be charged Re.1/-




These are Number of calls, which I made to you Customer care Help Desk.

CALL NO: 1 Date: 18th July ‘08
Executive Name: Vijendran(Floor Supervisor) Time: 12:30 Pm (Approx)

Conversation:
Firstly, I spoke to one of you Customer Care Executive, and Explained to him about the SMS and the Recharged, that I did, so informed that, Immediately Rs.50 will credited, after 48 Hrs, another Rs.50 will credited, I was not happy about this, so he passed the phone to his Floor Supervisor by name Vijendra, Even he convey the same messages to me, so I taught of waiting for the Next 48 Hrs.

Point to be Noted: Throughout the Complete conversation, either your Executive or Vijendran, has not communicated to me that Either First Minute of the day will be charged Re.1/- or First Minute of the day of Airtel Call will be charged Re.1/- & also First Minute of the day Non - Airtel Call will be charged Re.1/-.
CALL NO: 2 Date: 19th July ‘08
Executive Name: Sheriff Time: 3:45 Pm (Approx)

I notice that Extra money is getting deducted in my Account

Conversation:
I spoke to one of you Customer Care Executive by name Sheriff, and he Explained to me, about the First Minute of the day will be charged Re.1/-, This was the New Information to me. I was very unhappy, so I did not want to continue the Conversation.



CALL NO: 3 Date: 19th July ‘08
Executive Name: Dhanaraj (Floor Supervisor) Time: 8:45 Pm (Approx)

I notice that more money is getting deducted in my Account

Conversation:
Firstly, I spoke to one of you Customer Care Executive, and he Explained to me, about the First Minute of the day of Airtel Call will be charged Re.1/- & First Minute of the day and also First Non - Airtel Call will be charged Re.1/- This was the another New Information to me. I was very unhappy, so he passed the phone to his Floor Supervisor by name Dhanaraj.
Point to be Noted: Dhanaraj Promised me that, we will listen to Conversation between me & Vijendran, i.e CALL, If Vijendran or his Executive has not mentioned that, Either First Minute of the day will be charged Re.1/- or First Minute of the day of Airtel Call will be charged Re.1/- & also First Minute of the day Non - Airtel Call will be charged Re.1/-. Then he told me that, he will call me back within 48 Hrs & Refund all my Money.


CALL NO: 4 & 5 Date: 20th July ‘08
Executive Name: Time: 10:20 Pm (Approx)


Conversation:
It was more than 48 Hrs, My other Rs.50 was not credited, so I called Customer Care and I spoke to one of your Customer Care Executive. Later they Credited my Rs.50/-.






CALL NO: 7, 8, 9 &10 Date: 20th July ‘08
Executive Name: Time: 11:50 Pm (Approx)

Conversation:
I spoke to many of your Customer Care Executive & they disconnecting my Call by Placing on Hold.

PLEASE NOTE:
 FROM TUESDAY TILL NOW, YOU PEOPLE HAVE BARRED MY CUSTOMER CARE CALL, IAM NOT ABLE TO MAKE CALLS FROM ONLY MY MOBILE.

 AS PROMISED BY DHANARAJ, HE WILL CALL ME WITHIN 48 HRS, FIRSTALL; YOU PEOPLE HAVE BARRED MY CUSTOMER CARE CALLS. I’AM EXTREMELY UNHAPPY WITH THIS.

CALL NO: 11 Date: 24th July ‘08
Executive Name: Manohar(Floor Supervisor) Time: 10:00 Am (Approx)

Conversation:
I was not able to make calls to Customer care line from my Mobile, so I called from friends Sister’s Mobile. I spoke to one of you Customer Care Executive, and Explained to him about the Complete Conversations, Which has been happening from last Saturday, so he passed the phone to his Floor Supervisor by name Manohar,

Manohar is the very worst Guys, whom I ever spoke to you in your AIRTEL Customer Care Help Desk.

He was very rude.
He was not listening to me at all.
He was placing me on Mute, I had ask, Are you there? Are you there? This happened all the time during the call.
He was shouting on call.
He is threatening on the Call.

Please Take very serious Action against MANOHAR







CALL NO: 12 Date: 24th July ‘08
Executive Name: Manohar(Floor Supervisor) Time: 08:00 Pm (Approx)

Conversation:
I was not able to Make calls to Customer care line from my Mobile, so I called from friends Friends Mobile, I spoke to one of you Customer Care Executive, and Explained to him about the Complete Conversations, Which has been happening from last Saturday, so he passed the phone to his Floor Supervisor by name Srinivas,

My Issue is Still not resolved, Please Look into it, Resolve this Issue As Soon as Pos

Airtel prepaid mobile — not working miss call alert service

I am giving complaint to airtel customer care by last 7 days but my miss call alert service is not working but they are not giving proper answer.My latest request number is [protected].

Airtel Prepaid — very bad customer service

i start a gprs wth rs 89 recharge and whn i start use gprs they deduct 25 rs then i complian from 14th jan2010 they give 24 hours times but no reply or no refund i get again i try to complian and 3 to 4 times they reply same and when they not able answer they give reason that talk to our seniour and after some time they disconnected line all 3 times is the way they make money like me how many people even not look at there 25 rs and company make a huge amout by all that which they unnecesserily charge to customers and then even not care to give proper feedback

Airtel Prepaid — Services rendered with cost without any request from Customer on same

I have a prepaid connection for Airtel ([protected]) but this has been a repeating instance with them that they will start some services like daily jokes or updates with a Charge but without any consent from the user. This time I have started getting some stupid messages for Filmybuzz updates that are completely intolerable.

Respected sir
YESTERDAY I CAL TO CUSTOMER CARE SERVICE I WAS TALKED TO YOUR EXECUTIVE AS CHANDAN SINGH. MY COMPLAIN ABOUT FOR BALANCE [protected]@30RS .IT WAS FOR THE HELLO TUNE.. I DON'T KNOW WHY MY BALANCE IS BEEN DIDUCTION.BUT YOUR EXECUTIVE EXPLAIN IN VERY GOOD .THAT MY ANGRY NES IS BEEN LOSE.I AM VERY THANK FULL FOR YOUR EXECUTIVE..BEFORE TALKING TO Mr CHANDAN SINGH I HAVE CAL ONE MORES TO YOUR CUSTOMER CARE.BUT YOUR EXECUTIVE WAS VERY RUDE..AGAIN MANY THANKS FOR CHANDAN SINGH
THANKING YOU INDRAJIT

Airtel is deducting customers prepaid balance amount without any information to customers. My Prepaid Airtel Mobile Number is[protected]. I have not activated of Airtel Radio facility to my mobile, but without informing to me Airtel Net work people were deducted Rs. 30/- Per month for 2 months 9 Rs. 60/- ) for the Airtel Radio Service. Like this many of my friends were lost money and Airtel doing fraudulant activities in mobalizing publics money by these ways.

If i call to customer care ( 121 ) no proper feedback received for contacting customer care persons. Repeatedly asking for to press 1 for Tamil, press 2 for English & press 3 for hindi. After pressing 1 or 2 the call was not diverted to customer care service persons. Very very worst in Customer service also.

Airtel Prepaid — hell service and rude behavior and regarding my number

i called up customer service on 28th jan and talked to some girl representative regarding my no. which they issued to somebody else.i was calling from overseas through my brother on conference.first time she disconnected the call and i called again bu this time it was a guy and i told him my prob but he said that i should have recharged it after every 3 months to keep the n. continued. but i told him that i am overseas from last year and before cumin overseas i got my no. recharged and at that time i was said that i will be able to make outgoing calls but when i came here i found that i cant make calls..but i found on 28th jan that my no. is issued to somebody else and the guy on the other side told me that sir its Ur problem not mines and he told me that u should use postpaid n why r u using prepaid and disconnected the call as well and i called again and dis time there was a girl named Preeti and i told her everything again and she was not able to resolve the matter as well and i told her to make me talk to her manager but his manager named Ujwal was not in the office at that time during duty hours. i was calling from overseas and i told her that i want the resolution and i told her that i m with airtel from last 7 years but the thing which i only get is disappointment an harrasement from their side.i think i made the mistake of continuing with airtel..

I AGREE TO YOUR PROBLEM.
I HAD SAME PROBLEM WITH THE AIRTEL.
AIRTEL IS NOT DOING BUSINESS BUT CHEATING PEOPLE.

Airtel GSM — Recharge Amount Not credited & poor response and service

Hello,
I am Manjunath and am using Airtel Prepaid connection.(Mob No:[protected]). On Feb 8th 2010 i got a message from Airtel stating that a on recharging for 100 rupees 200 rupees talk time will be credited within 48hrs from recharge time. I recharged for the same amount on the same day and the bonus talk time was not credited in 48 hrs,so i called customer care and logged a complaint on the same which they promised to resolve in 48hrs.complaint No:[protected]. but its going to be one month now and that amount is not credited. I tried calling Customer care number of times but i dint get a proper response and also they cut my call in the middle of the conversation. From the date of complaint call cost summary was not working and i was not able to check my balance manually using *123# also.After repeated trails in contacting customer care now am not even able to contact customer care since they have blocked my number. There is also a complaint from my collegues and customers that they are not able to contact my number because the lines are busy whereas i dont use the phone during those timings due to which i am losing vital business. This has caused me immense mental torture and business loss,so i hereby request you to take a severe action on Airtel for the same.

airtel/prepaid connection — Regarding the poor Hello Tune service

Dear Sir,
My Name is Amit Jaryal
Mob. No. [protected]
Sir,
I received a sms from Airtel in which they said... that By calling 543215 I can say the movie name and song and I can select my Choice as my Hellotune... Than I did so.... The operator asked for the movie's name and song.... I said "Tere Liye, Movie- Prince"
The song started and in between they said that Anytime I can Press 1 on my handset to switch over to next song..
So, I pressed 1.....
Again and again they repeated the same track...... Why do they Cheat their Customers like that ???

Hoping that Team won't let it happen again...

Airtel — cut off balance for unknown reason

I am using airtel for last 2 and half month,2 days before,by unknown reason they cut off my 50 Rs. balance, i really ask to give me back that 50 Rs in my same account.....

Airtel Prepaid Servi — Extra charges taken from me for their services

Dear Sir,
I am Amit Kumar Sharma having Airtel GSM connection [protected]. I had made a recharge of INR 98 on 23rd Nov for getting 2 GB Free download and web access services. But i had nt enjoyed this services till date.
and when i had inform this to their customer care on 26 Nov 2010, then their executive had given me false comitment and wasted my time and money. finally i had talked to their floor managers but they are not also able to provide the proper solution to me. he had also wasted my time and money to. then i had called their maidin officer too but their phone no is busy every time. in this process i had call him atleast 7 times and every time my they had holded my call due to which i had paid 30 paisa/ min. basis. then i had visited their web site but their is no complaint column on their website.

at last i had reached to you with the hope that " you will take some action againest them

Strongly Agreed
on that day when they had started taking charges for their customer care services from that day their executive had not providing any solution to any quary at first time also they are taking to much time to salve the quary.

Yes very poor service, no response given now a day, As my experience i was recharge 98 INR for free unlimited internet of data usage limit 2GB. and then i was recharge 60 INR for call, then when i using internet it my balance is debited to 4 INR, until i using MOBILE OFFICE for internet access, this type of thinks happens with all all customers

Airtel Prepaid — MIS CHARGING FOR SERVICE NOT DEMANDED

Dear Airtel,
I am a prepaid customer, No.[protected]. It is surprising that company like Airtel is charging customers
wrongly for the the service not demanded. Recently many times I have been charged for Astrology on demand, where as I have not demanded. It started deducting whenever I opened SMS. Earlier you used to charge wrongly Rs.10 every time for 10 days.. But today at a stretch You charged Rs.30. Message receive is "Astrology on demand service has been renewed and you have been charged Rs.30 for 30 days' In this regard complaints were lodged to your customer care but of no use. Today(02.02.2011) after 11 pm again talked to you customer care through No.198 and complaint was lodged. Mr.Arun Sharma attended. But no service request number was given. He said it is due to a technical trouble.When asked for action to refund all unauthorised charged he said he could not refund right then
but to ring after 4 hrs which is in the odd hrs. in the day timne customer care do not lift call.

I would request to refund all illegal charges or else reserve all right to approach consumer forum for all losses thereof. It is worth asking , how come technical problem arises only for wrong charging and not for any other service ? Kindly look into and do needful at the earliest.

Airtel — not disconnect std services

we give one letter dated 20/11/2010 for disconection of std facitity,but they donot.after it again we write letter today dated 08/03/2011 but didnot take.their comunication also bad,their response also negative.please note our complaint.


thanks.


MANISH KUMAR GOYAL,
NEEMUCH(M.P.)
[protected]
[protected]

Airtel — Regarding Service & Behavior

Hello Sir,
This is Shailesh Kasture and my Mob no. is [protected].I am customer of Airtel for last 6 years.Just now my service get expire so I renew my service with consult to customer care executive of airtel.But the according to plan airtel is not providing me service.That's why I again did complaint to customer care center of Airtel.But they not properly give respond for that and also their behavior and the way of talking is not proper.And whenever I told them to give to your supervisor that time they just disconnect my call.I give complaint for 6 times but still they not providing me proper solution on that.It just mentally harassment for me.
Sir please take some action against this complaint.
Thanking you

Airtel — Not getting Balance since 15 days

Respecte sir,
I am Dr Piyush patel, fromVadodara, Using Airtel mobile service. Mobile no.- [protected]

had recharge on 3rd,May,2011 from retailer- worth rupees 58/- , for scheme of
daily 200 msg & surfing for 7 days.
But till today the scheme is not started. Transaction ID[protected], time 8:43
pm.
I called to Customer care also , 2 times, but not getting satisfactory answer.
they replied that " no detail of transaction is available in our data"
how can be possible?

Then i email to airtel customer care. they replied that "will resolve your quary within 10th,may,2011".
but still i didn't get answer.
still my scheme is not activated.
Dealer (from where i had recharge0 is also not responding well.

kindly help me out.

Thank you.

THERE ARE THOUSANDS OF CONSUMER IN THE SAID LOCATION BUT DUE TO LACK OF SERVICE TOWERS UNABLE TO GET THE BETTER SERVICES FROM AIRTEL UP EAST AT THE FOLLOWING ADDRESS
VILL & POST- BALAMAU
DIST- HARDOI
U.P EAST 241126

Hi Airtel Prepaid Bangalore,

I got a missed call from a junk number [protected]...when i called back to the same number its of a some advertisement
i was deducted 45 Rs...

When i called the customer care 121 they told me its a international call and u got 45 rs deducted...
they told me its your mistake and we can't do anything..
The Floor Supervisor is so worst fellow .. I don't want to name this fellow because he might get trouble in his job

Airtel office ..near Divyashree towers Banergatta Road Bangalore

My sincere advise to airtel is please don't cheat the customers..how should we know its an international number and if its then why rs 45 is deducted..(By looking at the number does it sounds like international number) if we are getting cheated then how about Village people ?

Hi Airtel Prepaid Bangalore,

I got a missed call from a junk number [protected]...when i called back to the same number its of a some advertisement
i was deducted 45 Rs...

When i called the customer care 121 they told me its a international call and u got 45 rs deducted...
they told me its your mistake and we can't do anything..
The Floor Supervisor is so worst fellow .. I don't want to name this fellow because he might get trouble in his job

Airtel office ..near Divyashree towers Banergatta Road Bangalore

My sincere advise to airtel is please don't cheat the customers..how should we know its an international number and if its then why rs 45 is deducted..(By looking at the number does it sounds like international number) if we are getting cheated then how about Village people ?

i ve lost my airtel mobile alongwith d sim-[protected]

Respected Sir/Madam
I am Deep Mav, a student frm MCC College.Ihave lost my airtel mobile alongwith sim-[protected].i kindly request u 2 stop d number & issue same card with same number at my mailing address.For any further clarifications u can contact me at [protected].

Respected Sir/Madam
I am Anand Rathi, working in CTS pune.I have lost my airtel mobile alongwith sim-[protected].i kindly request u 2 stop d number & issue same card with same number at my mailing address.For any further clarifications u can contact me at [protected]

Dear Sir/Madam,
This is Chittaranjan one of the Airtel postpaid user. My mobile have been stolen today on 19th August 2008. My mobile numbr is [protected]. I therefore request you to stop my number immediatly and kindly issue another SIM card having same number.
Regards
Chittaranjan Tripathy

Dear Sir/Madam,
This is Satyasunder Mishra one of the Airtel prepaid user. My mobile have been stolen today on 19th August 2008. My mobile numbr is [protected]. I therefore request you to stop my number immediatly and kindly issue another SIM card having same number.
Regards
Satyasunder Mishra

Hello Ma'am/Sir,
I lost my AIrtel Rajasthan SIM card on 23/08/08 my number is [protected]. I want it to be blocked as soon as possible to stop the misuse of it. You can mail me for any clarification since do not have any contact right now.

i have lost my mobile with sim card
sir/mam
i user of phone no.[protected] my name is Mr.Amit Kumar Gaur
working in Cyber Cafe has lost my mobile in bus so i kindly request u to stop my number. Please give me information my mailing address and also u can call me on [protected]

regards
Mr. Amit Kumar Gaur

I lost my sim-[protected] with mobile phone nokia hand set. Now I want the same number. So can you assist me to the same number again. It happened in 25th sep 2008

i have lost my mobile with sim card
sir/mam
i user of phone no.[protected] my name is MAHANTRAM SEWAKDAS PAL
working in AISECT COMPUTER NAGOD has lost my mobile in MY RELETIVES HOME DURING A FUNCTION, the date is 18.09.2008 so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected], [protected]

regards
MAHANTRAM SEWAKDAS

i have lost my mobile with sim card
sir/mam
i user of phone no.[protected] my name is Mr. Ramkishan S/o Bipat Ji
working in a CA Firm has lost my mobile in bus
so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on 24321152

regards
Mr. Ramkishan

I have lost my mobile with airtel card, so plz would u plz block my card my no is[protected] . i request u to stop my card. You can mail me for any clarification since do not have any contact right now.

Hello Ma'am/Sir,

I lost my AIrtel Jharkhand SIM card on 13/01/2009 my number is [protected]. I want it to be blocked as soon as possible to stop the misuse of it. You can mail me for any clarification or contact me over no. [protected].

i have lost my mobile with sim card
sir/mam
i user of phone no.[protected] my name is Mr.Dattatray wadkar
working in NCIT Ltd. has lost my mobile in bus
so i kindly request u to stop my number .
for any clarifications u can call me on [protected]

regards
Datta wadkar

Respected Sir,
I user of phone no.[protected] my name is Mr.Gaurav Chikhale
lost my mobile so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected]

I have lost my phone with sim card
my phone no. is [protected]


please tracke my phone and sim

Respected Sir,
I user of phone no.[protected] my name is SUNIL KUMAR
lost my mobile so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected]

Respected Sir,
I have lost my mobile set with SIM card. Mobile number was [protected]. My name is Santosh Kumar Dubey.This number was issued for Sunil Kumar Dubey. Sunil Kumar Dubey is my brother.So I am requesting you to stop my number & issued same SIM card
with same number at my mailing address ASAP.

For any clarifications you can call me on [protected].
&
Also on: skdubey.[protected]@gmail.com

Respected Sir,
I user of phone no. [protected] my name is Tej Prakash Gaur
lost my mobile so i kindly request u to stop my number for any clarifications u can call me on [protected] or mail me on my e-mail address [protected]@gmail.com

Respected Sir,
I user of phone no. [protected] my name is Tej Prakash Gaur
lost my mobile so i kindly request u to stop my number for any clarifications u can call me on [protected] or mail me on my e-mail address [protected]@gmail.com

Respected Sir,
I user of phone no. [protected] my name is Tej Prakash Gaur
lost my mobile so i kindly request u to stop my number for any clarifications u can call me on [protected] or mail me on my e-mail address [protected]@gmail.com

Respected Sir,
I user of phone no. [protected] my name is Tej Prakash Gaur
lost my mobile so i kindly request u to stop my number for any clarifications u can call me on [protected] or mail me on my e-mail address [protected]@gmail.com

my airtel mobile no. was [protected] and it was stolen on 13.02.09. I am resident ot kota city of rajasthan. I want my sim to be blocked right now to stop misuse.

Please tell me if i forget my mobile no then how can i check what is my mobile no. by calling we can check but mistakely bal is not sufficient tell me the way to know self mobile no. also tell me how can we check our no from sim card no.

Respected Sir,

Sir, i have lost my mobile on 10/10/2008 in Avalon Aviation Academy,
Dadar(w), Mumbai at 1130. Is there any way to get my mobile back. I
have also complained the local police station of Shivaji Park, Dadar
(W) and my registration number is 1750/08 and the police said me that
there is no way of tracking your mobile phone. Can you help me as it
will be the greatest help ever to me.

Your name: Sanket Prakash Narkar
Phone model: Nokia 6233
Make: NOKIA
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date: 10/10/2008
IMEI No.: [protected]
Contact no :- [protected] / [protected]

Kindly wating for your response,

Thanks and warm Regards,

Sanket Narkar.

i have lost my mobile with sim card

sir/mam

i user of phone no.[protected] my name is Mr. Abraham Jacob has lost my mobile in bus
so i kindly request u to stop my number as soon as possible

for any clarifications u can call me on [protected]

I am user of Phone No-[protected]. my Address is JAP-4, Bokaro. Dist Bokaro, Jharkhand, India
I lost my Mobile No on[protected]. So Kindly Request u to Please send the Mobile/telephone No. who contact on my Mobile No-[protected] on my E-mail Address [protected]@yahoo.com

respected sir
I am user of phone no. [protected] & I am regular user of Airtel Sim. my name is ganesh kumar (JAP-4, Bokaro, Jharkhand)
I lost my mobile on 24-03-09 so i kindly request u to stop my number for any clarifications u can call me on [protected] or mail me on my e-mail address [protected]@yahoo.com

Respected sir,
I user of phone no . [protected] ma name is Siddharth Agrawal. I lost my mobile so i kindly request you to stop my number for any clarification. U can mail me on [protected]@yahoo.com.

Respected Sir,

I user of phone no [protected] and my name is shankarlal chaurasia and i have lost my mobile.
and you are requested that please block SIM card of this mobile no urgently.

Thanks & Regards

Shankarlal D. Chaurasia

115, Gulab Mension Bldg,
2nd Flr, Room No. 36,
3rd Dr. Mitrasenji Mahimtura Marg,
Near Round Temple, Grant Road (E),
Mumbai - 400004

Hello Sir/Madam,

My mobile was stolen on may 14th along with SIM card with no [protected].
So could you please cancel teh existing sim and issue the SIM?. Please mail me for further clarifications.

Airtel SIM card

i have lost my mobile with sim card
sir/mam
i user of phone no.[protected] my name is Mr. Mayank A Parmar
working in Limited Company, has lost my mobile in bus
so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected]

i lost my airtel sim card pl block the number

Well i have lost my mobile and i want to block my number as it a postpaid connection . The number is [protected]

Respected Sir,
I user of phone no.[protected] my name is M. CHANDRU
lost my mobile so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected]

Respected Sir,
I user of phone no. [protected] my name is Ambrish Tiwari
lost my sim card so i kindly request u to stop my number for any clarifications u can call me on [protected] or mail me on my e-mail address [protected]@yahoo.com

i have lost my mobile nokia 6030 with airtel sim no:[protected], so i kindly request u to deactivate the sim and plz give me new sim:
for further details contact me at:
[protected]

Sir/ madam,

I have lost my mobile with airtel card, so would u plz block my sim card of number [protected]. I request u to stop my card. You can mail me for any clarification since do not have any contact right now.

Regards,
Amod Moghe

dear sir/mam
This is to inform you that i m user of airtel nimber([protected] sim card) has been lost from my vallet in B-4 market in paschim vihar.so i kindly request u to stop my number & issued same sim card.
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected].plzzz this is my request to u...




regards
subir kumar(son of Mr swapan kumar bhiuya)

Dear Sir/Mam,

I user of airtel prepaid sim no. [protected] but i have lost my sim so thats why i had complaint yesterday stop my sim as soon as possible.

Thanks & Regards
Shashikant Singh
Hotel Ginger
Dudhadhari chowk haridwar
pin-249410
Mo. [protected]

my sim has been lost at this time... my no- [protected]
my address- c-28 sector-7 pappan kalan dwarka new delhi-110075.

Dear Sir/Madam,

This is Lalit Narayan Jha, I lost today my mobile with Sim in Metro. My Mobile No. is [protected].

Please stop my No. for any mis-use & kindly issue me the same mobile no. at my mailing address :

CENSER Advt. Pvt. Ltd.
4E/7, Jhandewalan Extn.
New Delhi-110055

student in college — to know the details about the simcard

sir,
my self sharat kumar///
there is a problem occurred in my phone.. there is a number who call my again and again and disturb me.. so please send me the details about the Sim ..

sir/mam
i user of phone no.[protected] my name is Mr.Surendra Pant
has lost my sim so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can send mail to pant.[protected]@gmail.com

DEAR MADAM/SIR, MY SIM HAS BEEN STOLEN BY SOME ONE THE SIM BEARS NO [protected] PLEASE I NEED SOME URGENTS CELL NUMBERS WHICH IS VERY MUCH URGENT FOR MY OFFICIAL USE PLEASE PROVIDE THE SAME OUT GOING CALL WITH EFFECT FROM 16TH MAY TO 20TH MAY WHICH I HAD MADE MOSTLY STD OUT GOING CALLS . I REQUEST PLEASE FORWARD THE DETAILS IN ABOUE MAIL ID URGENTLY. WITH REGARDS. THE COMMENTS THAT YOUR WORK IN THIS REGARD IS HIGHLY EXELENT AND APPRICIABLE

my card is lost sir what can i do for it will you plz tell me my no. is [protected]

HI,

I am Anitha Prabhakar user of phone no.[protected]. I lost my mobile Yesterday.So i kindly request u to stop my number & please issue the the same number again.

For any clarifications u can call me on [protected]

Regards
Anitha

Respected Sir/Madam
I am balasaheb bhau shelke. a/p Bota, Tal. sangamner.Ihave lost my airtel mobile alongwith sim-[protected].i kindly request u 2 stop d number & issue same card with same number at my mailing address.For any further clarifications u can contact me at[protected]

am going to buy a new airtel sim card.but the sim card which i have now has a large balance amount so is it possible to transfer amount frm ths to the new sim card

Respected Sir/Madam,
I have lost my Mobile whose no is [protected], so, I kindly request you to stop my number at the earliest as possible. For any clarifications you can call me at [protected] or at[protected].Name of Mobile Owner is Mr.O.P.Singh.

i am himesh banerjee from jabalpur and i have lost my airtel sim with y mobile so plzzzzz if possible can u find my cell phone with sim .

AirTel — i have lost my mobile with sim card

sir/mam
my name is Patel Krupali
I have lost sim card.
I want to know that if i am not able to find it what procedure i hav to follow to get new sim with same number?
Reply me as soon as possible on my E-mail address- [protected]@gmail.com
regards
Patel krupali

Airtel SIM card Complaints — i have lost my mobile with sim card

i have lost my mobile with sim card
sir/mam
i user of phone no.[protected] my name is Mr.Rajesh Kumar
working in Elpar has lost my mobile in bus
so i kindly request u to stop my number & issued same sim card
with same number to my mailing address as soon as possible
for any clarifications u can call me on [protected]

regards
mr.Rajesh Kumar

I am Ramniwas Rajput, working in Dotsquares Jaipur.I have lost my airtel mobile alongwith sim-[protected].i kindly request u 2 stop d number & issue same card with same number at my mailing address.For any further clarifications u can contact me at [protected]

I have applied on[protected] for replace of my name inplace of my wife's name in the existing Air tel bill ([protected]). But that is not done till today. The reason of this change is that I will get the re-imbursement monthly from my working company, Indian Oil Corporation. Previously I was at Faridabad Office. I joined here on[protected].
Please justify, and convey if any.

D N Sarma
I O C, Guwahati refinery

I have applied in the month of July'08 for changing of the name only in the billing address, producing photo ID proof, address proof document and together with payment of balance amount of billing charge in the name of previous holder. The previous holder is my wife (Dipali Devi), now I want the name of my wife should be replaced by myself. The reason is that I can reimburse that amount at my office.But till this day that is not done.Already I applied twice one through agent, other by myself. Hope, you will do the best.

Thanks,
With regards
Dwijendra Nath Sarma
Narangi, Chandrapur Road
Natun Nagar, Near ASEB Sub Station
Cellular No. [protected]
Land Line :[protected]

The below bills were without the call details (the annexure is missing). Kindly arrange the same at the earliest.



LOCATION ACCT.NO TEL NO. TSP CURRENT BILL

CHENNAI 12080500 AIRTEL 31278

COIMBATORE 12238737 AIRTEL 5459

COIMBATORE 12281968 AIRTEL 4478

ERNAKULAM 12073815 [protected] AIRTEL 3519

ERNAKULAM 12073816 [protected] AIRTEL 3575

ERNAKULAM 12073817 [protected] AIRTEL 1121

ERNAKULAM 12073818 [protected] AIRTEL 3556

ERNAKULAM 13178803 [protected] AIRTEL 1121

TIRPUR 12801604 AIRTEL 10193

Please send the soft copy of the itemwise bill (Call statement) to the id :

[protected]@agilitylogistics.com

Very Urgent

Dear Sir,

i have not recieved my pan card till date.
pan no-BFAPK5133C
ACK NO-[protected]

Plz send duplicate pan card on following address:-

Parvinder Kumar S/o Sh Shyam lal Sharma
VPO-Bilaspur Near Roja peer coloney
Distt -Yamuna Nager Teh -Jagadhri
Pin Code-135102

agilitylogistics.com — pan card not recieved

Dear Sir,

I have not recieved my pan card till date i have requested to plz dispatch my pan card asap

Parvinder kumar S/o Sh. Shyam Lal Sharma
VPO-bilaspur Near roja peer colony distt-Yamunan Nager Teh-Jagadhri
pin-135102 (haryana)

Pan no-BFAPK5133C
ACK NO-[protected]

agilitylogistics.com — Pan Card not recieved till date

Dear Sir,

I have Not recieved my pan card till date sir plz dispatched my pan card on this address

Parvinder kumar S/o Sh Shyam Lal sharma
VPO -Bilaspur Near -Roja peer colony Distt-Yamuna Nager Teh-Jagadhri

Pin No-135102(Haryana)

Dear Sir,

Please send all bills of my airtel landline connection no:[protected] from[protected] to 31.03.2009.
That's we need in service tax redit claim purpose, although your local airtel landline dealer not able to provide any bills since we had get connetion from them.

Airtel — Bills Detailed on my brother

How can bills detaild on my brother pripaid card bills incoming and outging number and duration detailed my E-mail address

dear sir
i user of your airtel telcom, account no.13131193.
phone no.[protected]. thsi connection is on the name of mr sharad khanna who is my brother.i kindly mail me the itmeized bil of this connection at my email id . as soon as possible

Airtel — No Claim for the Month of December

Sir/Madam,

My name is Joseph Idicula. I am a retailer from Thiruvananthapuram, Kerala. My no is [protected]. I'm sending this mail to bring to notice that i haven't received the prize money for 2 contests in December- Hello Tune Contest and Recharge King Contest. I have recieved messages from Airtel that i have won both, with Rs 269.25 and Rs 89 respectively. And i have also received messages that the amount has been credited to the distributor. When i ask the distributor for the same, he says that he has to look into it, and it'll take some time. It has been about 5 months now. And i still haven't got the prize money. I contacted 161 to report the complaint but they said that i had to contact the ASM and that i had to contact the distribution point to get ASM's number. I contacted my distribution point. They refused to give the no. to me. I said it was to give a complaint and they still refused. I have no other means of giving a complaint. Please help me. The details are provided below.

Distribution Point- ZEST N GREEN
Distributor- GIRISH KUMAR ([protected])
My No- [protected]
Details of Complaint- No Prize Money (Claim) for 2 contests that were in December

Thanking You,
Joseph

Airtel — may'09 bill not recd

dear sir


please send my airtel mobile No. [protected]


thanx
harvinder singh

I want my bill for the month of april & may 2009 . my account no is 14475283. my telephone no is[protected].

pl send airltel land line bill with details for the month of may-2009

AirTel — Bill of may Month

Please provide my May 09 month bill. your customercare department promise to me that they provide my bill on my mail id but till now i have not received any type of bill on my mail. Please hurry up...





with Regards

Amit rai
[protected]

I have not received my Airtel landline bill for the month of April-May'09. Pls send me a copy on my mail.

My No. is [protected]. I have not received my Airtel bill for the month of 17April'09 to 16 May'09. Please forward it on my mail id.

i want bill of june to my mail id

pls send detail itemised bill for the month of july

Hai
Pls send airtel landline bill for the month of july09 - august09. No.[protected]

Please send me the AirtelLandline bill copy of the number:[protected] for the 17 th August to 16th September to the given Email id.

plz send me the soft copy of bill of the month Dec'09-Jan'10.
Its very urgent so kindly treat this matter seriously.

Thanking you,

Regards
Vipin Verma

Kindly send me the softy copy of bill of my land line no.4088124, for the month of Dec'09-Jan'10. its very urgent so treat this matter seriously.

Thanking you,
Regards
Vipin Verma

Kindly send me the softy copy of bill of my land line no.[protected], for the month of Dec'09-Jan'10. its very urgent so treat this matter seriously.

Thanking you,
Regards
Vipin Verma

please send me my billing information in my email id and more details my lad line number

i need latest copy of bill of my number :[protected]

My airtel fixed line No.[protected] and this is my first month of landline connection, along with 599 scheme broad band connection. I got a message on 22.07.2010 saying thatmy bill is generated on 18.07.10 for Rs.591/-due date 06.08.10 and the bill will reach 9days of bill generation. Till now, i did not receive the bill. I need the bill immediately.My mail id is [protected]@gmail.com and another [protected]@yahoo.co.in. R.N.Gopalakrishnan

Please send the soft copy of my airtel landline bill to [protected]@yahoo.co.in. I dont know my account number to register online. PLease let me know that also.
My landline number is [protected].

Hi.
I dont think ths is gona help bt still i m trying my luck.hopfully u'll send me a e-bill copy as i hav spokn to atleast 4 staff o[censored]r call-centr and 2 staff of airtel i hav seen so many complain regrding the same i[censored] guys ll start acting on it (definitly u'll not ) thn also it'll tak atleast a year. If it goes out of the roof thn i don hav any choise then to chang my card as wel as all my staff's card.staff strength is aroung 470 so better u guys think bout it
CTC -[protected]

Dear sir,
This is Supritha.T . Please send all bills of my airtel landline connection no:[protected] from 11.02.2011 to 12.03.2011 to my id "[protected]@ymail.com".

Hi,
This is gandhimathy and i want bill of my airtel landline connection no.[protected] for the month of jan and feb 2012. my email is is [protected]@gmail.com

Dear Sir,

My No. is[protected] I have not received my Airtel bill on time. So please forward it on my mail id.

ID- [protected]@yahoo.com

Dear Sir,
Please send my landline bills for the month of December 2012 & January 2013 No.[protected]
my email id [protected]@gmail.com.
Patrick Joshua M

Airtel Postpaid — Fraud & cheating!

i have disconnected my connection due to relocation.
i have given application since september so many time.
and cleared my all bill also at that time.
but now since two months you are sending me bill
and saying that its not closed yet....
when i tried to contact nearer aritel customer care your executive said they have forwarded query.
when i got the mail from airtel then i replied that you can contact me if you want to clarify...
then they said give us airtel number now how can i get airtel number.
how it is possible...
even if i am trying to send you request from my airtel portal, then also again its giving an error.
so, if you want to clarify then you can contact me...
even i there wasnt any complaint from my side during usage of it but now they are cheating us..
don't you have any sense for genuine customer.....

please please please beware of them.........

i am using cug scheme under kovai medical center and hospital.
i have conveyed message through the representatives of airtel in connection with the free minutes of other mobiles i.e., 200 minutes is the fixed for that scheme but for me only 100 minutes. pls kindly take necessary action and do the needful

thanking you

Airtel POST PAID fraud — Cheating Customers

Hi everyone,

I'm Sri from Hyderabad. I've been an Airtel Mobile customer from last 5 years. I do have Airtel Landline, Broadband and DTH services from last 2 years or so. I want to highlight one of AIRTEL's FRAUD behavior which they started recently.

I've been paying the yearly rental for my brother's post-paid number[protected] from last 2 years as he left to USA. The number got disabled in July 2009 and when I asked for the activation, Airtel people asked me to submit my brother's documents (which I cannot). They also mentioned that the SAME number will be released in October 2009 and then I CAN TAKE IT AS A NEW CONNECTION. At last in December 2009 the[protected] was released and I applied for new connection on my name with all the required documents. I paid around 1700 rupees for it:

BALANCE CLEARANCE: 300
SECURITY DEPOSIT: 500
YEARLY RENTAL PLAN: 899

My[protected] number got activated on December 27th 2009 and used it for 2 to 3 days. around the same time I got a call (ONLY ONCE) from Airtel asking for my available time at home for address verification. I gave the timing as 'after 5pm on weekdays' or 'anytime on weekends'. There the story ends and on Jan 29th 2010 (after the PAY-BY-DATE) I received the one month bill. I went to pay the bill (ALONG WITH THE LATE FEE) and was left to shock after knowing that my NEW NUMBER IS PERMANENTLY DISCONNECTED for VERIFICATION FAILURE.. God - Save me!

They argued with me saying that they called me 3 to 4 times and as i was not willing to verify the address, they have canceled the connection. They cited my "AVAILABILITY TIME" as the reason of CLOSURE. Even after so much of humiliation, I've controlled myself and just for the sake of RETAINING my BROTHER's FANCY NUMBER - I've agreed to re-submit my documents.

When I went to re-submit the same documents again 2 days later (March 2nd 2010), I was speechless with their argument. THEY ARE ASKING ME TO PAY THE DEPOSIT+RENTAL (1400) again.. Tried to fight with them over their suspicious behavior and have given up after some time.

I'm anyways planning to MOVE THIS ISSUE TO CONSUMER COURT NEXT WEEK... will keep updated.

Questions:

1. Do we need to stay back at home all the time for verifying the address?
2. Airtel has the same address on my LANDLINE - DTH - PREPAID - BROADBAND connections with same name and mobile number. How can they not check the current records for verification??
3. Why do i need to pay the DEPOSIT + RENT again when i'm taking on the same name/documents?

This is just ridiculous. I've been a victim of same issue. I will join you for consumer court petition. Please send me your current mobile number. WE SHOULD NOT LEAVE THESE JERKS who want more money without any service. Just for using 2 to 3 days - how can we pay the whole amount again??

It's their fault to not verify the customer's address on their available timings.. how can they miss-use OUR MONEY... ?? Come, we will fight

dfsfsdfsd

I took airtel for internet. It was not working and I reported more than 20 times, spoke to various people at various level. They says sorry. No one to help and we discontinued numbers. Paid all dues etc.

After 2 months I got call for payment and I asked please provide me details of bill I have not received.
They started using bad words and stuff. Call was from [protected]
Her name was priya ...

I called various people, but there was no result. Now ... Can some one help me here ..

Dear Sir/ Madam


i[censored]r number is Block for TWO(2) Days .Then what would you do ?
But i am Airtel customer before nine [ 9 ] Years.

i will give this case in Media and Delhi Polic . i am absoulty sick of this.
-

Gulshan Rai
Delhi/Haryana
[protected]

[protected]

Hi Officials,

This complaint is regarding abusive language of one of your lady executives working in Chd.
She is calling me and bothering me daily and using abusive language on phone.
If you can take some proper action against her or I will file a case against her and airtel after this mail.
Please suggest.

Phone Number from where I am getting calls - [protected].


Hoping you can help me put, I am using 4 airtel numbers including cell and broadband

Cell Number currently using - [protected]
Regards,
Sandeep

Due to my regular complaints regarding my phone & broadband connection bill they were not responding correctly and the executives are really intelligent that they just say madam ur problem will be solved but i will not solved with my regular complaints also. They dont even transfer the phone to higher authority to speak up. There was a nuisance of the messages to pay the bill with daily 7 to 8 messages. They show their service inprompt paying the bill but not at customer service. Actually main problem is from the data entry they had wrongly entered my residential address and for that regular complaints also there is no response from airtel and iam really fed up with that.

This is harassing a lot, i don't know how the company run

Sify Broadband — No net speed, false promises and no solution

user id bmansurie
i have sify broadband since a very long time. since the recent times i have been facing problems with the net speed for which i have been making regular complaints spoken to sify engineers however there has been no solution to it. They assure me by saying the problem will get resolved however i see there is no solution to it they are giving false promises and not coming with a solution to the problem. i feel my time and money both are wasted behind calling sify.

Thanks

Bilal

i had requested for transfer of broad band connection on 23.06.09 from one address to near by adress one mr saravanan ph no[protected] who has given me the new connection say just 15 days back now he is not at all responding and avoiding my phone calls so i went their office in person and ask for the shifting even after that he is not responding for my problem finally he given one no of his higher authority of mr godwin ph no[protected] but this gentle man also not lifting the ph so i want disconnect my broad band connection after seeing this very very worst service of your AIRTEL STAFF AND GOING FOR THE BSNL coonection please sent me reply regarding my complint to my mail ...[protected]@yahoo.com my mobile no[protected]... thanking you...


DR M.S. JAYANTHILAL

my first compliint i launched on 20 days ago so for i have not recieved any feed back from your side ...for my compliant

one mr saravanan ph no[protected] who has given me the new connection say just 25 days back and he promised me make a cug to one more landline no which that also in my name which i am using for a past one year[protected] bot so for he has not responing regarding that and imade one more complint say some 20 days back for some other reason even for that also i have not recieved any reply from your side ask mr saravanan & his higher staff mr godwin ph no[protected] to contact me as soon as possible...thanking you

I want to disconnect my broadband connection after seeing the very worst service, i posted my complained once 41 days before and another one 20 days before even for that i have not recieved any reply from your office till today...i ask you please let me know the way of surrender to my both broad band ...
my phone no ... 45566708
2 nd phone no ...43568147
this compliant i made on to day 12.08.09
hoping that i will recieve a reply from your side to my mail id ...[protected]@yahoo.com

Airtel Broadband Connection — Worst service & poor response SHIT

I applied for AIRTEL BROADBAND CONNECTION & representative said ill get the connection in 3 days. Its been more than 10 days I havn't got the connection and I did not get the money which I paid 1000rs. The problem with this STUPID company they are not responding to my question abt the status of connection. If a cust calls for any query either they should say by looking at the billing information that it will normally take some days or its underprogress. They cust care rep doesnt know how to resolve the issues. ALL they say is SYSTEM DOWN FOR 10 DAYS. "When i asked them how long wil it take" Agent Replied is "SYSTEM DOWN" Please check my recordings. Finally they gave me manager number :[protected]. This number always signaling a busy tone or VOICEMAIL. After 10minutes ONHOLD. If anyone can help regarding this please call me. connection taken in name of B.ABHIJITH.. Ref number:861077

Hi

I am using borad band connection form airtel no[protected]. Not even one day I able to get the speed as specified in the plan. I have taken 256 kbps plan but I am receiving only 156 and below speed, when I given complaint against the probelm. they will attend, they will say it was corrected later will work under the same speed. I shown them many screen shot taken form airtel speed .net while using different parts of the day.

but still the problem arise as asually

regards
murali

plz aap esh letter ka jawab jaldi dena thanks

Dear Sir,

I have applied for Airtel Broadband connection on 23/10/2009 (Registeration form no. 920196).After Registeration I payed the amount Rs.2400.After that I have didnt get any response from your concern. Still now I have didnt get the connection. Please do the need ful on this issue. You can reach me at [protected].[protected], 2/550 mogappair West,
Chennai-600037
With regards,
Nandhagopal

I applied for an airtel broadband connection on 6th Nov 09 (Application No.TBLR 0043040). Airtel executive promised me to provide a new connection within seven days. I paid INR 2, 397.00 as three months advance rental via cheque and that was debited on 9th Nov from my account.

Since then I have been following up with airtel to get the broadband installed at my home but I am amazed with their response. See what has happened:

On 6th Nov, airtel's representative came to me, filled an application form and took Rs 50 (cash) extra for the reason which I am still trying to figure out. His mobile number mentioned on application doesn't exist at all so I couldn't reach him after that.

As per their call center executives the deadline for the installation was 16th Nov 09.

On the eve of 16th I called them to know the status/progress, they said that a complaint needs to be taken for this and provided me a complaint id[protected]. I an still wondering why.

On 19th I again called them to check the status of that complaint but leant that it has been closed without informing me. I asked the reason and the on call agent told me that the ports to provide the new connection is not empty.

I was disappointed becuase these deceivers keep giving me different info, I am only calling them and interacting with a trained liar on each interaction. I was told by Airtel that the port near my house is available and thatswhy their representative rushed to my house with the application. Finally after getting all proper paper work and the money they are making suffer for getting a connection. Please take action against this company as it is incapable of providing the service to customers but acts very swiftly when it comes to gather cheques/money.

SHAME ON AIRTEL

IS AIRTEL IS A "RELIABLE" COMPANY?? NO..... ABSOLUTELY NOT. MY FIRST EXPERIENCE PROOVES THAT AIRTEL IS A BUNCH OF NON PROFESSIONAL , DISHONEST N FAKE EMPLOYEE WHO DONT KNOW THE VALUE OF WORDS. FOR AIRTEL BROADBAND CONNECTION I WAS IN TOUCH WITH AIRTEL FOR LAST FEW MONTHS. ON 08/01/10 I CONTACT TO MR, PINTOO(SUPERVISOR, [protected]) HE ASSURED ME THAT I CAN GET AIREL CONNECTION WITHIN TWO DAYS AND HE SENT MR. ABHINAV CHATURVEDI(SR. SALES OFFICER RETAIL [protected]) HE ALSO PROMISED ME THE SAME. ON BEHALF OF THE ASSURANCE OF AIRTEL I QUIT THE SIFY BROADBAND AND DONE ALL THE FORMALITIES &PAYMENT ON THE SAME DATE. I ALSO INTORDUCE A VERY NEW CUSTOMER FOT THE CONNECTION AT SAME TIME.

BUT AFER TWO DAYS WHENEVER I TRY TO KNOW THE STATUS OF OUR CONNECTION MR, CHATURVEDI DIDT GIVE ME CONCRETE ANSWER. AND MORE OVER HE TRY TO MAKE ME FOOL ALL THE TIME AND ALSO DIDT PROVIDE ME DOCKET NO. TILL DATE, SO I CANT LODGE ANY COMPLAINT. HIS BEHAVIOUR AND ATTITUDE WAS JUST LIKE A LOCAL CABLE WALA. ON 14/01/10 I LODGE COMPLAINT AT YOUR CUSTOMER CARE (REF DOCT NO, [protected].

HOW PITTY IS THAT MR AMIT WHOS RECOMMEND BY ME FINALLY GOT THE CONNECTION WITH LOTS OF ARGUMENT OF YOUR TEAM MATE , AND ME WHO INTRODUCE HIM JUST WAITING FOR AIRTEL RESPONSE.

YOU KNOW JUST BECAUSE OF AIRTELS CABLE WALA ATTITUDE I HAVE TO SACRIFICE LOTS OF PROFEESIONAL WORK AND THIS BECOME THE RESON OF MENTAL TRAUMA FOR ME. FINALLY I DECIDE TO GET RID OF YOUR TYPE OF FAKE COMPANY BECAUSE LOTS OF OTHER PROFESSIONAL ARE IN THE QUE.

NOW TELL ME WHY DONT I TOOK THIS ISSUE IN "TRAI" AND "CONSUMER FORUM".

FIANLLY I AM THANKFULL TO GOD WHO SAVED ME FROM TE PEOPLE AND COMPANY LIKE YOU WHO DONT KNOW THE VALUE OF WORDS.
THANX FOR SHOWING THE REAL PICTURE OF AIRTEL ATTITUDE

YOUR DECEIVED WOULD B COUSTOMER

GAURAV SAXENA

57 NEHRU NAGAR
AISHBAGH
LUCKNOW
[protected]

I have Airtel Broadband for a year now. Recently I doubled my speed using a Plan giving Rs 100 extra in bills every month.
At around 10 PM i just checked the speed and to my surprise it was 350 KB up and download though it was suppose to be around 1 Mbps(earlier it was 512 Kbps).

When it was was upgraded to 1 Mbps it took 15 days from the day they charged me.

Dear,

Dear Sir,


My self Pawan Kumar Singh, I am customer of airtel broadband last 2 Years & my No. is [protected] with 899 Plan

But last 1month I was out of station, after the come to gurgaon Mr. Rohit/Rahul have to communicate for airtel Bill.

As per his commitment after the bill adjustment of 900 Rs.I have to pay 2200 Rs. Cash dated on 14.12.2010 and he has to confirm that your connection is running out on next day (15.12.2010). But Now till date my connection is dead.
I have give the request for change the plan 999 to 499 with Discount as per discussion

I have to try many times to contact With Mr Rohit/Rohil on Contacing No.-[protected]
But no any response & No pickup the Phone.


I have to already complain to 121 (Customer Care) with complain no. is[protected]

Plz take needful action so that I could be continue with Airtel


Regards,

Pawan Kumar Singh
[protected]

To,
The Manger

This is you to inform that during time of connection for the company M/s. Green Land Imports and Exports P Ltd., .

You have assure that you will be giving gift but still we have take connection[protected] long back ( near about 1 Year ) we are not reciveved gift. We have hold the payment.

Let us know the reason at the earliest as possible.


Thanking you

Regards
Harish.K
Green land imports and exports P Ltd.,

Sir



I had applied for airtel broadband connection on 12th of august 2011 and agent promised me to set a connection in 3 days .After that i keep calling him after 3 days he did not replied, rejected my calls and then after 12 days on 24th aug connection established. Then i called on customer care for issue related to my login id and password .I called more than 10 times.I try to get online help but and i didnt get my problem solved .They used to keep me on hold, disconnect my calls, don't take calls, sometimes they say we will send u shortly but i did'nt received yet . It cost me more than 70 rs on my mobile bill still i didnt get my Login id and password on airtel.in from where i can see my data usage. I choose airtel because of good services it provides but i have experience of such worst* services that I dont want to continue with this services. If you can provide me my Login id and password then provide me on my email id- avi.[protected]@gmail.com and my landline no is[protected] connection named by Karan Kataria

sir,
my self vineet gupta and my add is a 670/6 shastri nagar meerut i have a broadband connection an the number is [protected] nd i have many problems rgarding air tel services please contact as soon a possible


Regards
vineet gupta
[protected]
vineet.[protected]@gmail.com

Hi, My Broadband landline number is 43500950. I have taken this connection just before 10 days and now itself the phone went dead . I raised a complaint in customer care for which I did not receive any response.

AIRTEL prepaidservice — I WANT TO DEACTIVATE THE LOST SIM

MY FATHER LOST THE SIM THE NUMBER IS [protected] IHAVE FIR ON THIS NUMBER AND I GIVE TO THE AIRTEL OFFICE BUT IT WILL NOT TAKE ANY ACTION MY NUMBER IS ALREADY USE BY UNKNOWN PERSON SO I REQUEST TO PLEASE BLOCK MY SIM

This is true that we have to careful about these things.Airtel service can play major role, to deactivate the sim card.

i have lost my mobile along with the sim card and i am unable to deactivate this services my lost mobile number is [protected], pls deactivate this sim card.

My other current number is [protected], please update me on the email id mentioned above.

I have purchased one new sim card (airtel Pre-paid) from last 25th aug 2008, Mob. No.[protected]. but this sim card not working properly, means i cannot make any local landline calls from this number (Message is "You are not allow this numbers"). And also deducting Rs.1/- per day without any call. So I requesting to you please check this number, what is the problems?
I am waiting for your immediate reply.
My other number is [protected], please call this number

Thanks.

My name is shaji. I am using Airtel pre paid connection from Last two years, my number is - [protected]. I have one complaint, last one months I am recieving Joke smart & Daily news. And every time recharging money also deducting. So many times I am complaint to customercare for cancellation this two problems. but till date this is not cancelled. So requesting to you please give any help for this two options cancellation.

Thanks
I waiting for your kind reply & help

Hi

I have a Air tel post paid connection my number us [protected]. For last six month to one year I am facing a problem related to network and call drop at white field bangalore. I have given several complaints but its of no use. I am paying regularly my bills still nobody listens. really dissappointed with the unprofessional behaviour of the air 121. The manager was happy to take my cancellarion request rather then showing its interest to resolve my issue.

I can be reached at the following number for any other [protected] clarification.

Sumit

my airtel connection is life time. why every time before calling it's telling me you re-charge other wise you will be disconnected. i am using this connection from last one and half year. plz take immediate actions

I have been using an airtel connection for the last 2 years. There were no problems until now. Since september 9th, the signal vanished while I am in office, once I step out of the office the signal comes back. It is the same story every day, every time I complain, I get a new reference number!!! and now they say they cannot do anything about it...true professionals!!!

Airtel Customer Care is totally useless...dey cut r calls widout ne reason ...which is absolutely stupid !!!... waste of time and money.
At Airtel...they just beleive in exploiting and cheating customers...

I am one of the oldest customers of Airtel having purchased the Sim during late 1999 0r early 2000. Of late strange things happen often which I am unable to comprehend. Invariably calls drop every occasion I make or receive a call. The call never gets connected as you get Not Accessible/Switched off messages. But if you keep trying you get connected ! The other day when I left for Chennai, I got the welcome message at Hosur and then the line went dead for the whole day and the next day it started working alright! Today at Bangalore around 11.30 Am the line went dead abruptly and all my effort to hook on to the network manualy failed with a message NO ACCESS ! My umpteen attempts to contact Customer Care went futile as the electronic options are designed to prevent the Customer (dont)care officers being accessible to Customers. What a sorry state of affairs! What an irresponsible establishment! What a fool I am to be still with Airtel. I carry an additional phone with a Vodaphone sim now a days.

well...even i wud leave Airtel as soon as there is a choice of network selection...in which the number can b d dame and the service provider can b changed...
Airtel is a CHeat company !...

the Airtel Customer care care service does not kno anything at all...its a company of Illiterates...Airtel will soon b on road and start begging !

Dear Sir/Madam

maine Motorola C-139 Rs. 1999/- me kharida jisme har mahine
airtel to airtel Rs. 84/- per month aate thhe parantu es mahine nahin aaye
kaphi paresaan hun kirpaya mail dwara samadhan batane ka kasht karein
thanks,
Dinesh Singh Negi
e-mail [protected]@yahoo.co.in

I had requested for a migration of Prepaid to Postpaid connection on Jan 31st 2009.
As per procedure all necessary documents were submitted and the payment made. The sim card was supposed to be activated in 48 hours, or so I was told. After 5 days, when I called Airtel office, they said that their "server was down" and so the processing could not be done. They would need another 4 days to do it. After 4 days, it was still not done. I went to the office and found that my application was lying on the desk of the person who was working on it. They had "forgotten" about it and was working on it. Another 2 days. When it was still not done, I called the nodal officer. The nodal office is another place of chaos and they have absolutely no co ordination in their work. The office closes by 5 pm and everyday there is a new person answering the call who has no idea what the other person has been doing. I did not see much hope there. On Feb 12th, I went to the office again and this they told me they had "lost the documents" and I should be submitting these again. I had requested for my money back as I dont have any more faith in these people. They convinced me an executive will be there at my place first thing in the morning next day to collect these docs. No one came. I am writing this complaint more out of disappointment than frustration. I work in a mobile phone service provider company and it is very sad to see the difference in service standards with our Indian counterpart.

Dear Concer,

I had taken post-paid(Special CUG 199) connection on 16th Feb but this is not yet activated. Your guys giving me wrong committments and finally they are not lifting the phone.

Pls help me out in this case. Who is responsible for this?????

Santosh:-[protected]
Sudhakar:-[protected]
Peter:-[protected]

Infrom your guys to return all of my documents within 1 hour in my office, othrewise I put file against you.


Regards
Debasis

II have Airtel postpaid connection and recently I have shifted to our new flat in purva fountain square, Marathalli. The network there is just not there. Inside the flat when you stand in the balcony only you get signal otherwise there is ZERO signal. I dont know how effective this site would be to solve this problem...giving it a try.

i have phurchased i phone almost 8 months back from airtel Aligarh (U.P). it became dead and since last 45 days it is with airtel and no response pls advice should i complain to consumer forum or any other way

i hav a problem my sister having airtel connection and she is faceing a problem from other no and that numer is of airtel in jodhpur and no is [protected] and that person use wrong wards

I had the same person (Manjunath) answering my call when I called for some clarifications, he lacks basic professional ethics. Its all comes from their background, nothing can be done now and Airtel has such I's to answer its valuable customers. I can provide the time & date of my call, can Airtel retrieve this recording and check how pathetic he is. He is also deaf AH.

i m chandan tiwairi my number is [protected] so i don't acitve net servise in my number so plz ... deacivet net serves on my number

Two days before I have problem with Network/connecting call
with my athor phone Nos [protected]/[protected]. When I call
This Phone Nos.immedatly I lesson recording - THIS IS NOT VALIDE NO.
& Amt debitd from my a/c. I face this proble for two days(only evening/night time)
Due to this problem I lost my 45 to 50 Rs.And Yesterday eveening i check my balnce
it is more than 700/- after some time suddenly i found it is 367/- immediatly i launch
complaint with custome care. A Man Wrote my complaint at 10.00 to 10.06 pm.but
he talkng rurdly.
Please kindly suggest me I will continue with you pepole or try for anothe service
provider.please look into the matter & give importance to your regular customers.

my mobile no.is [protected]

regards

sanjay sharoff

DEAR SIR
MY MOBILE NUMBER IS [protected].DATE 3JANUARY2009 IS MY BALANE IS RS.10 DEDUCT WITHOUT ANY REASON.PLEASE SIR I REQUEST TO U PLEASE REFUND MY RS.10
THANK YOU.

HI,

My moblie no is [protected].the service is activated on my moblie by default from 5432101 Some sloks.
And as soon as i recive the massage 1 rs is diducted frm my account.
Please stop the secvice of 5432101 as soon as possible & refund me my money.

Thanks.

First of all u do not get connected to the customer care executive.Its very irritating. On top of that if you call this number [protected] which is airtel customer care number they deduct 60 paise from ur balance. Normally Customer care of any company is toll free. But these airtel people deduct ur money if you call the customer care. What...is this a punishment for calling the customer care of airtel.I am demanding an explanation for this and i want my money back. Reliance was better than this airtel atleast they dont charge you i[censored] call their customer care.

Ya its true

Hi,

This is Iftekhar Ansari and this is in reference to my cell phone number [protected] i.e. an Airtel connection. I got the service in 2nd week of last month i.e. July and was pretty happy with the service until one day I receive a sms from Airtel saying your limit has exceeded so please pay Rs. 1000 to avoid disconnection. I am new to Chennai and because of language barrier it caused me inconvenience to locate a airtel payment center. I called up the customer service and mentioned that they can send an executive to my office and I can provide them with a cheque.The executive mentioned that they cannot send someone out there and said you can just type in CASH and the pincode and SMS it to 121 and you will get a list of the agencies that except cash payment in your area. I did that a day back and I still have not received the SMS. Today taking the pain I went searching for a payment centre and after spending Rs. 200 in an auto, and totally exausted I found a Airtel gallery approximately 4 kilometers from my home. I went there and made a cash payment at around 3.00 pm in the afternoon. After giving the cash payment I confirmed by calling a number to see if the outgoing was working and yes it was and I made the last call for the day at 5.10 IST. Now in the night at around 10.45 pm when I tried to make a call I got a IVR on Airtel customer service that your outgoing has been disconnected due to non payment and the same would be activated within an hour. I tried calling the customer service number and it would not allow me to connect to an executive and the last message it gave me was your line would be activated within an hour and got disconnected. This happened several times and finally I had to get my friend's cell phone to call up the customer service and when I had a word with the executive he mentioned that cash payment takes 24 hours to get updated. (This really zapped me. Vodafone and BPL would update that right away on the spot. I made the payment at the Airtel gallery)

I then told the executive to pass the call to his superior who could help me. The executive placed the call and when he returned he mentioned "Right now there is no superior present" (This is another thing that shocked me. A customer support center without the management.) After mentioning how urgent this was he said he would be able to activate the lines within 2 hours. But that wouldn't work for me. I had to make some urgent phone calls. He finally mentioned that he will activate it within 20 minutes and again at the end mentioned that it's going to take 2 hours and hung up on my face without an acknowledgement.

Here are something I want to point out.

Why should it take 24 hours to make a note of a cash payment when the payment was made at the Airtel gallery.
The SMS sent to customer service never returned with results. Why?
The CSR was not able to help me, didn't escalate the call and hung up without an acknowledgement. Is this called customer service?
It's 08.51 PM 2nd august, in the night almost 24 hours since the line has been deactivated and 29 hours approximately after making the payment and the line has not been activated yet.
The CSR mentioned the line would be active in 20 min, max 2 hours. It's 24 hours and nothing done yet. IS THIS AIRTEL?


Outcome :



I'm totally distressed with Airtel. I never had such a bad experience with any service provider. How do you expect me to recommend Airtel to any one I know. This is really not appreciated and I need a resolution at the earliest.

I have a handset of Nokia 6630 I was going to format my mobile; it asked me for PIN number, i entered 12345 many times but it denied and began to ask for PUK code. My Mobile Number is [protected], I recharged my number with 205 on[protected]. the remaining balance in my account is almost Rs. 64. please send my PUK code to this Number: [protected]. or to my Email ID. I spend sometime 3000, 2000 and usually more than 1000 in a month in calling STD. i was in roaming when it happened to my number. please solve my problem to continue using AirTel services.

thanks

Shaban

THE CUSTOMER CARE SERVICES OFFICER,
AIRTEL NAGPUR
Date: 09/03/2009
I have received a Bill for mobile number [protected], for which I have not been issued with any SIM card from the company till date and the bill reflects an amount of Rs. 607 being charged for the month of February 2009. The calls have also been made from this SIM illegitimately, without my knowledge this is highly objectionable and against the customer rights.
In this context details are as follows: Representatives of Airtel had contacted me at my residence and advised me for taking new mobile connection for which I have supplied them necessary documents and a CHEQUE FOR Rs. 500. WITHIN 10 MINUTES OF THEIR DEPARTURE FROM MY HOME I HAD GIVEN THEM A CALL REQUSTING NOT TO PROCESS MY APPLICATION AND RETURN ME THE DOCUMENTS SUPPLIED TO THEM. THEY HAD TOLD THAT THE DOCUMENTS ARE SUBMITTED TO OFFICE AND THEREAFTER I RECEVIED CALLS FROM VARIOUS OFFICIALS FROM AIRTEL HIERACHY, ASKING ME THE REASONS FOR DOING SO, AFTER EXPLAINING MY REQUIREMENTS I WAS TOLD THAT I WILL NOT BE ISSUED WITH ANY NEW CONNECTIONS.
But today I was amazed to find a bill for the number [protected] issued to me and also showing the particulars of calls made from this SIM. May I kindly know HOW and WHY I have been issued a bill without issuing any SIM card or any answer to the particulars that were made in telephonic talk with the company officials?
I THERFORE KINDLY REQUEST YOU TO RETURN MY DOCUMENTS AS WELL THE AMOUNT OF THE CHEQUE ISSUED TO YOUR REPRESENTATIVE AT THE EARLIEST AND ALSO DETAILS ABOUT CALLS MADE FROM THE MENTIONED SIM ALLOTED AGAINST MY DOCUMENTS. THIS MAY BE DESIRED FOR SUPPLYING PARTICULARS TO THE APPROPRIATE AUTHORITIES IN CASE OF DEMAND.
Anticipating positive compliance,
With Regards,
V. B. Hirulkar

i m neeraj, airtel custmer executive has blocked my number, whenever i want 2 talk with customer care it says me to send sms on 121 by writing airtel but i need some other informations. so plze unblock my number my number is [protected]. i need lots of informations about offers, so plze do something.

I'm having prepaid campus group nos. [protected], [protected], [protected] & [protected], there was charges of Rs.0.10 per minute for evening hrs and weekend period but now a days you are charging Rs.1.00 per minute. Many time I have contacted ur 121 servise center but I cant get proper respose from ur servise center ... You are therefore requested to kindly see and correct the error or ur servise previously provided (Rs.0.10 p.m)to my nos. as indicated [protected], [protected], [protected] & [protected]. Reply awaited.

My n.Is u.P.Est n. Is[protected] crrently iam an patiala roming richarge ru.30
e recharge bu not richarging from recharging n.Messge is showing recharge succss
the id n.
[protected] is

sir/madam
Im gatting this no [protected] to miss call. Im leaving in maldives..may be some of my frnd want to talk. but do, t know, plz help me tell name..
thanks

Dear sir,

This is Harikumar.s, i have Haryana airtel preaid mobile no is : [protected].

last one week i have try to top up my mobile through online, but is not top up and i receive one statement for, your noumber is not correct,
i already complainet in custmer care several times, but i didnt receive solution,

this is my complaint no: CANRC[protected] i complaint on march 2nd

no: CANRC[protected] i complaint on march 1st,

ple here too i didnt receive one solution, kind help me, now i have very very low balance in my mobile Rs.0.02 so now i didnt call to customer care also,

any body have solution kind advice me, what i do next step.

or otherwise i change my mobile customer other then airtel.

now i feel very bad to airtel customer care, they not to do anything.for customer, why